How To Buy Saas

FEBRUARY 25, 2025

Designed for non-technical users. Quick onboarding and accessible customer support/resources. If your business requires intricate cross-object automations and you have technical support, Salesforce will not disappoint; if you prefer quick wins and easy workflow setup, HubSpot is a winner.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

BetterCloud

APRIL 22, 2020

What are your rules around onboarding/offboarding, file sharing, lost devices , compliance , etc.? This might mean tweaking them as their companies grow, go public, undergo M&A , have new compliance requirements, etc. They’ll do the work and automation for onboarding. This is foundational. Then for file security.

compliance 52

compliance Technical Review Headcount Onboarding 52

Natalia Luneva

APRIL 24, 2025

With robust compliance features and international support, Stripe Connect serves as a cornerstone for businesses looking to scale their operations globally. Seamless Onboarding and Verification Process Stripe Connect offers a quick, user-friendly onboarding process that ensures regulatory compliance.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

User Pilot

MAY 12, 2024

While Intercom is primarily a support solution, it does have add-ons that offer other functionalities such as product tours. The Product Tours add-on contains features that aid onboarding, adoption, and feature discovery. It accomplishes this through in-app guidance and messaging to provide on-demand support whenever it’s needed.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

MAY 17, 2024

TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. It accomplishes this through in-app guidance and messaging to provide on-demand support whenever it’s needed. Let’s dive in!

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

MAY 12, 2024

With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. If a user is struggling with onboarding, Userpilot sends personalized in-app messages to aid them. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review SaaS Onboarding AI Search 52

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Development Team Review Technical Review Systems Review 19

SmartKarrot

APRIL 28, 2022

This role is focused on strategic customer success management and is not a technical support-related role. Become an expert in SOC 2, ISO 27001, and other forms of compliance. Become an expert in SOC 2, ISO 27001, and other forms of compliance. Deliver on key success metrics such as NPS and CSAT.

Customer Success 19

Customer Success Technical Review Outsourced Development Software Review 19

SmartKarrot

FEBRUARY 21, 2023

Expand the support organisation to offer worldwide, cross-product line, and multi-channel product assistance. Very effective at handling uncertainty and change as business demands change, responding well to pressure, and displaying flexibility while guaranteeing compliance. commercial expertise in upselling and/or renewals.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Stax

APRIL 17, 2024

It’s important to carefully go through criteria like transparency, PCI compliance, and payment monetization when selecting an ISV payments partner. What made Stax Connect stand out from other providers was our focus on providing superior customer support and onboarding experience. Consider the following. Payment integrations.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

SaaStr

JANUARY 31, 2020

Often the best way to really onboard them is with that lighter touch trial and freemium version. I would worry only on the component of technical support in the beginning, especially for a technical product like ours, right? Harry Stebbings: Totally with you, there are no better advocates within an organization today.

Scale 221

Scale Sales Hiring Pricing Leadership 221

Stax

FEBRUARY 19, 2025

Expanding into new markets by leveraging ISV solutions that cater to global compliance requirements and multilingual support. A prime example is an accounting software company partnering with a tax compliance ISV to offer automated tax calculations, attracting businesses seeking regulatory compliance.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. Strong security measures protect your users and your reputation.

AI Search 52

AI Search Software AI Technical Support 52