User Pilot

MARCH 26, 2024

Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Set your key metrics to track and compare your performance in different user segments, no matter the platform of entry.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Set your key metrics to track and compare your performance in different user segments, no matter the platform of entry.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Set your key metrics to track and compare your performance in different user segments, no matter the platform of entry.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Set your key metrics to track and compare your performance in different user segments, no matter the platform of entry.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Sprout Social – the best social media management platform. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Set your key metrics to track and compare your performance in different user segments, no matter the platform of entry.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

AUGUST 31, 2023

You will have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Other than that, to track custom events in GA4 – those that are not in the auto-collected list, you need to define events and set trigger conditions in Google Tag Manager. Heap pricing.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

Chart Mogul

JANUARY 28, 2022

In a series of articles, we will share our experiences about: Our journey to AWS EKS (Kubernetes managed service). Since our inception in 2014 and up to mid-2021, our entire infrastructure has run on DigitalOcean droplets (self-managed cloud virtual machines). Lack of modern cloud features and managed services. Team expertise.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

SaaStr

DECEMBER 23, 2020

How does Tamar structure the customer development process? What channels can teams put in place to have this real-time dialogue with their customers? How would Tamar describe her management philosophy today? I was a C++ developer working on electromigration on a full chip. What questions does she ask? You don’t.

VP of Engineering 230

VP of Engineering Software Review Technical Review Underperforming Technical Team 230

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

DECEMBER 31, 2019

Bela Stephanova | Senior Director @ Box Product Management. Please welcome Invision Studio VP of Product, Ciara Peter , Box Product Management, Senior Director Bela Stepanova , Google Maps Design Director Craig Villamor , and Crunchbase Head of Marketing and Growth. Ciara Peter | VP of Product @ Invision Studio. FULL TRANSCRIPT BELOW.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. David, you talked a bit about the team and the founders. I’m really excited to be here today.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. Contract reviews with big clients, compliance matters, any type of changes of law, tax audits, dealing with advisors, etc. Let’s take a closer look at how the “finance department” of a typical SaaS company might develop over time.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 91

Technical Review Development Team Review Underperforming Technical Team Systems Review 91

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

User Pilot

MAY 12, 2024

Those developing software for mobile devices or cross-platform use should look for alternatives with mobile support (such as the aforementioned Smartlook). It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Set up your metrics to measure growth and retention.

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * What metrics must you look for? Loving our podcast content? What aspects of CRO’s roles is Travis in favor of?

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Frontegg

SEPTEMBER 9, 2021

This is creating more and more friction during logins or after inactive sessions, something that has a direct effect on customer churn and subscription metrics. With password authentication, there is always additional stress on IT and support teams. Weak passwords are a SaaS vendor’s curse, in both B2B and B2C use cases.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Management and Operations. Sales Manager Survival Guide. The 5 Dysfunctions of a Team. Sales Management. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Simplified.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. Integrating customer-facing subscription management tools on your own site. Start small with an incremental approach.

Payments 78

Payments SaaS Payments Merchant Services Payment Solutions 78

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

DECEMBER 10, 2023

Looking for a good customer experience management tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Management 52

Management Software Review Technical Review Underperforming Technical Team 52

User Pilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Set up your metrics to measure growth and retention.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. Here are seven mini case studies about how these companies manage billing to reduce churn or increase LTV. Learn more here. 7 growth hacks from the SaaS experts.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Engagement Systems Review 52

User Pilot

MARCH 30, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind.

Software Review 52

Software Review Onboarding Underperforming Technical Team Enterprise 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Churn Systems Review Technical Review 52

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. It doesn’t have integrations with any analysis tool either, giving customer success managers a hard time deciding whether it’s effective or not. Let’s dive in!

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Systems Review Technical Review Pricing 52