SaaStr

FEBRUARY 21, 2024

They go through their onboarding programs and know the policies. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. You want to have net new campaigns and customer campaigns. So, what about training?

AWS 213

AWS Scale Sales Hiring Marketing 213

SaaStr

NOVEMBER 24, 2020

Products include CRMs, customer support, IT management, project management, HR and much more. Join members of their solution engineering team on December 9 at 9 AM PST for a workshop on Stop Losing Customers : 5 Steps to Creating Customers for Life with Freshworks. .

Scale 250

Scale Scaling Outsourced Development compliance 250

Stax

APRIL 17, 2024

It’s important to carefully go through criteria like transparency, PCI compliance, and payment monetization when selecting an ISV payments partner. What made Stax Connect stand out from other providers was our focus on providing superior customer support and onboarding experience. Consider the following.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

User Pilot

OCTOBER 26, 2023

Personalized onboarding allows users to learn how to use the product and reduce time to value. Combining self-service support with full-service support allows users to overcome even the most complex issues. That’s also how they access support. Userpilot onboarding flow builder.

Outsourcing Services 84

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 84

Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

Blulogix

JANUARY 28, 2024

It’s important to identify your specific objectives, whether it’s to enhance billing accuracy, expedite the invoicing process, increase flexibility in product/pricing, adapt your business model, or improve customer self-service options. BluIQ prioritizes data security and provides features to help you maintain compliance.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

Blulogix

JANUARY 28, 2024

It’s important to identify your specific objectives, whether it’s to enhance billing accuracy, expedite the invoicing process, increase flexibility in product/pricing, adapt your business model, or improve customer self-service options. BluIQ prioritizes data security and provides features to help you maintain compliance.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

FastSpring

JANUARY 5, 2021

Global Compliance. Customization. Also, consider the onboarding process. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. It allows you to conduct business with EU-based customers through your online store. Simplicity. Usability. Functionality. Revenue Recovery.

Payment Methods 86

Payment Methods Payment Solutions Payment Services Payments 86

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 98

Payments Payment Services Payment Methods Payment Solutions 98

User Pilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. To see how Userpilot can help you onboard and educate your customers, book the demo! Userpilot UI patterns.

Systems Review 88

Systems Review Management SaaS Education 88

Neil Patel

OCTOBER 20, 2020

And since each plan is custom to match your needs, you’re not stuck paying for services you don’t actually need. From recruitment and onboarding to payroll and benefits administration, you’re in good hands. They can also help you onboard employees, terminate them, and handle corrective action while staying in compliance.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

FastSpring

NOVEMBER 9, 2023

Ensure that your website has robust security measures in place to protect customer data. Once a customer enters the checkout, FastSpring employs risk management to help safeguard you from fraud. Customer Support readiness : Anticipate a surge in customer inquiries and prepare your support team.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

User Pilot

NOVEMBER 30, 2023

They could also result from inadequate user onboarding leading to low feature discovery and adoption, ineffective marketing strategy , and poor user experience. Seek input from employees Your customer-facing colleagues are also a great source of information about a potential gap in the market. What could lead to market gaps?

Underperforming Technical Team 93

Underperforming Technical Team Marketing Market Research Outsourced Development 93

User Pilot

APRIL 10, 2021

If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!). Or give them all customer support to the same level of depth. Or show them all the same features during secondary onboarding. You can customize a user’s onboarding to their needs.

Social Media 97

Social Media Onboarding compliance Enterprise 97

Blulogix

JANUARY 5, 2024

Example: A software-as-a-service (SaaS) company tracks how many customers cancel their monthly subscriptions. Subscription Management Definition: Subscription management involves handling all aspects of a subscription, from sign-up and billing to customer support and cancellation.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective new customer onboarding tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your new customer onboarding needs. Let’s get started!

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective new customer onboarding tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding 52

Onboarding Software Review Systems Review Pricing 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs. Let’s get started! There you have it.

Software Review 52

Software Review Onboarding Technical Review Systems Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your onboarding automation needs. Looking for a Better Alternative for Onboarding Automation?

Software Review 52

Software Review Onboarding Technical Review Systems Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your onboarding automation needs. Looking for a Better Alternative for Onboarding Automation?

Software Review 52

Software Review Onboarding Technical Review Systems Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Looking for a Better Alternative for Onboarding Automation?

Software Review 52

Software Review Onboarding Systems Review Technical Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Looking for a Better Alternative for Onboarding Automation?

Software Review 52

Software Review Onboarding Systems Review Technical Review 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your onboarding automation needs. Let’s get started! Ready to see Userpilot in action?

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

SmartKarrot

FEBRUARY 21, 2022

Role: Director of Customer Success Location: New York, United States (On-site) Organization: Lexer As a Director of Customer Success, you will lead the onboarding and training for new customers post-implementation. Train and coach customers through a successful onboarding process, adoption phase, and ongoing usage.

Customer Success 19

Customer Success Government Data Analysis Onboarding 19

SmartKarrot

NOVEMBER 22, 2022

You’re accountable for the leads of each functional area on adherence & compliance to the standard best practices to deliver high-quality services. Manage and execute customer success activities like onboarding, training, customer support, customer success management, renewals, Cross-sell/up-sell.

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

JANUARY 13, 2022

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption. Proactively drive customer adoption, retention, and overall success.

Customer Success 19

Customer Success Scale Onboarding compliance 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. The capacity to overcome operational challenges brought on by geography, employees, and weather.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

User Pilot

FEBRUARY 26, 2024

Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

DECEMBER 10, 2023

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Onboarding 52

Onboarding Software Review Technical Review Mobile 52

User Pilot

DECEMBER 15, 2023

Looking for a good onboarding checklists tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for onboarding checklists on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in! ’ moment faster.

Onboarding 52

Onboarding Software Review Technical Review Underperforming Technical Team 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your onboarding automation needs. Let’s get started! Ready to see Userpilot in action?

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

SEPTEMBER 22, 2023

Looking for an effective onboarding automation tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your onboarding automation needs. Looking for A Better Alternative for onboarding automation?

Onboarding 52

Onboarding Software Review Technical Review Pricing 52

User Pilot

DECEMBER 12, 2023

Looking for a good new customer onboarding tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Onboarding 52

Onboarding Software Review Technical Review Mobile 52