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Guide To Leveraging AI Tools For Customer Success Managers

User Pilot

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

AI 96
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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211
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The CFO’s Guide to Subscription Billing

SmartKarrot

With substantial changes in our current business landscape in recent years, most modern businesses have shifted towards subscription-based recurring billing and operational models. Recent studies have shown that the global subscription billing management industry is forecasted to reach a market value of approximately $10,772.14

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The 2021 SaaS Sprawl Management Checklist

BetterCloud

According to our State of SaaSOps survey research , when asked about routine searches on the corporate network to find new end-user app subscriptions, 31% say they simply don’t do them at all. Get app reviews from security and compliance teams, as every tool has different security. Schedule a demo.

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Heap vs Google Analytics: Which Analytics Tool Is Better?

User Pilot

Book a Userpilot demo to see how it enhances data-driven actions through advanced analytics, starting at only $249/month! Heap is a no-code data analytics platform that empowers you to easily gather, analyze, and visualize customer behavior data and insights. It also includes dedicated customer success and phone support.

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers.

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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself. Customized by you, hosted by FastSpring. Explore the Walls.io case study.