SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? You look at the forward-looking ARR multiples on the stock price, and they were a lot lower back then.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Effective Communication Skills. Communication is a two-way street, though.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. ” When we break the Laws, we pay the price. Selling to Big Companies. B2B Is Really P2P.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

JANUARY 23, 2019

Last week, I got a marketing email announcing a major promotion (three months free) about a product I had just purchased and paid full price for. Needless to say, this made him look bad in my eyes. This left a bad taste in my mouth as the company clearly valued new business more than existing customers. Here’s the upside.

Strategy 89

Strategy Marketing Marketplace as a Service Sales 89

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. What works? What does not work?

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

OpenView Labs

JUNE 16, 2020

Ask yourself: Do your communications demonstrate empathy and care for your customers? Every communication should help people feel heard and valued—even if they’re spending less. If you’re going to provide flexible pricing or waive fees, make sure communication is open and clear expectations have been set (early and often).

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Was that the last wave of bad news?’ ‘I’m How bad will it get? Arrested attention.

Forecasting 52

Forecasting Underperforming Technical Team SaaS Marketplace as a Service 52

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. But it’s not great yet about communicating that information in a real world way. In offline, things are embodied.

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! Twilio, for anyone who doesn’t know, is a voice and SMS API for communications. They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. But it worked.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

Neil Patel

APRIL 20, 2021

Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. That’s not the case.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. How did Justin communicate the situation to his bosses? What does Justin advise others in communicating burnout to their superiors? * What can leaders do to create an environment of safety for their team?

Scale 141

Scale Underperforming Technical Team Sales Hiring Interviewing 141

How To Buy Saas

MAY 22, 2022

Target Audience: A CRM platform primarily serves salespeople, but a marketing automation system assists members of the team is focusing on marketing. Marketing Automation refers to the process of using an automation service to automate repetitive marketing tasks. It’s typically utilized for short-term purchases.

Marketing 52

Marketing Sales Recruiting Systems Review Software Review 52

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. The answer lies in pop-ups.

Payment Methods 112

Payment Methods SaaS Payments Payment Services Sales 112

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team?

Sales Hiring 203

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 203

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

OCTOBER 31, 2022

Userpilot offers an extensive range of functionality within the platform itself, particularly when considering the price compared to competitors. You might also want to set up a comprehensive in-app resource center to help users solve their own problems – and reduce the burden on your support team. Geoffrey Moore.

Onboarding 92

Onboarding Software Review Marketplace as a Service Engagement 92

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Neil Patel

AUGUST 4, 2021

When choosing what type of content to make, study the three types of widely-recognized video in the marketing community: 1). As time goes on, you’ll develop a stronger understanding of what type of video content works and what doesn’t. Effectively teaming up with influencers comes down to two things. Communicating!

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. And so that’s when I went to Slack to start their growth marketing team.

SMB 177

SMB Scale Startup Marketplace as a Service 177

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 171

Scale Underperforming Technical Team Investment Sales Hiring 171

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Chargify

AUGUST 17, 2017

You could pay a fair price. Did you change the price of your SaaS? NPS and raising NPS scores usually falls to your customer success team, but in times of stalled growth it is important for customer success to start at the executive level. The company recently released the beta of their ‘ developer toolkit.’

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem.

Sales Hiring 56

Sales Hiring Development Team Review Technical Review Sales 56

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Neil Patel

JANUARY 20, 2021

In turn, the price of converting these potential buyers into actual buyers will be less. Post your team photos like Zappos. Don’t Just Promote Products and Services. Bombarding your fans with 10 poor-quality updates in an hour. You can use a branded group to build and nurture a community around your business.

Social Media 145

Social Media Software Review Branding Engagement 145

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. Emmet: So my job here is to run the Product Design team here in Dublin and London, and Figma clearly had the biggest impact on our team this year. The idea of a price people might be okay with.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118