Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review compliance 118

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook. I met Molly, who was the COO at the time, Molly Graham.

Scale 172

Scale Sales Hiring Sales Recruiting Sales 172

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. What kinds of communication? I really like that part. Excited to be back emceeing.

CTO Coach 120

CTO Coach Sales Hiring Sales Recruiting CTO Hire 120

Intercom, Inc.

APRIL 19, 2018

They include that time is short, opportunities are fleeting, competition is fierce, and engineering resources are scarce. If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. The best part? When done correctly, it’s a perfect way to enhance your user onboarding. Hire Game Changers to Propel Growth. CV templates by Canva. Black Swan test by Kazi.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SmartKarrot

OCTOBER 18, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

OCTOBER 16, 2020

Paul Rosania: But really more than anything, I think slowing down a little bit, spending a little bit more time writing things down and using long form writing or some equivalent, more thought out and edited way of communicating is actually what’s needed in a time when it’s hard for people to communicate.

CTO Coach 173

CTO Coach Sales Hiring CTO Hire Software Review 173

Upscope

JANUARY 5, 2020

Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. It turns out that I primarily communicate on Intercom these days and so send very few emails. It’s how you differentiate your brand in the mind. I was very confused.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

BetterCloud

AUGUST 11, 2020

Joseph Fuller is the global head of IT at Deputy , an all-in-one workforce management solution that simplifies employee scheduling, timesheets, tasking, and communication. We were days away from signing a big contract with an AV vendor to rehab the cafe space that we had to put on pause. How about from your team’s perspective?

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. It’s harder to identify your buyer persona and the main jobs they hire you to do (JTBD theory).

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

OPEXEngine

NOVEMBER 11, 2020

In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. How will you proactively communicate with them? Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. It’s harder to identify your buyer persona and the main jobs they hire you to do (JTBD theory).

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SmartKarrot

AUGUST 16, 2022

Quarterly business meetings help build strong foundations and encourage excellent communication between all stakeholders. For example: If a specific niche of companies needs a specific feature, they can honestly communicate that. These annual executive business meetings are a wonderful time to discuss contracts.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10