Chart Mogul

MARCH 21, 2019

Defining the 'how' and 'why' of your early sales culture helps make the right thing easy to do. In this post, I discuss sales culture at ChartMogul and share two examples of how our team strives to articulate value in conversations with customers. Sales culture at ChartMogul. Back to buyer-seller basics. I was hooked.

Sales Recruiting 68

Sales Recruiting Sales Technical Review Software Review 68

Sales Hacker

APRIL 1, 2019

This week on the Sales Hacker podcast, we interview world famous sales expert, consultant, trainer, and thought leader Keenan. Why sales is contextual and how to leverage context in the right way. Why sales is contextual and how to leverage context in the right way. Subscribe to the Sales Hacker Podcast.

Sales Recruiting 80

Sales Recruiting Sales Hiring Scale Sales 80

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

Neil Patel

OCTOBER 7, 2020

These apps are great for things like team communication features and push notifications with schedule changes or shift reminders. It’s a reliable way for your management team and staff to communicate from anywhere as well. I also recommend looking for an employee scheduling solution that comes standard with a free mobile app.

Software Review 145

Software Review Software Systems Review Scale 145

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

APRIL 30, 2024

Slack helps to streamline internal communication with channels, direct messaging, and integration capabilities. Asana enhances team collaboration and productivity with task management, progress reports, and customer experience roadmaps. Effective use of CRM systems can enhance customer service, retention, and the sales process.

SaaS Payments 80

SaaS Payments Payment Services Payment Methods Payment Solutions 80

Sales Hacker

SEPTEMBER 18, 2023

Coordinate with other teams in the org (go-to-market, compliance teams) to help the central product team be successful Get something out there that has paying customers right off the bat (always have a value driven mindset) Bring in people who already know the new problem space that you’re solving for. Doers with a ton of hunger and drive.

Sales Hiring 90

Sales Hiring Technical Cofounder Scale Sales Recruiting 90

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 171

Sales Recruiting Sales Hiring Scale Branding 171

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Are being talked about within the community and mentioned by experts. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

ChurnZero

JANUARY 26, 2021

We’ve designed a tool called the Joint Success Plan which helps CSMs capture, measure, communicate and execute against customer goals. . The Joint Success Plan serves as a strategic communication vehicle to garner attention from customer executives and relationship stakeholders. Sofia Varga, Director of Recruiting.

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ensure that our communications and updates are received by all users at each customer.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SaaStr

NOVEMBER 28, 2019

It was initially compliance focus. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. Look, this is not just about compliance, it’s about every vertical. We opened a small sales office in Wework. Felix : Yes.

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

Intercom, Inc.

JULY 12, 2018

If you really hate sitting through a dozen sales comp meetings, maybe you should find somebody who can really fulfill that role. The scale at which you’re operating is new, which means the way you communicate is different. Adam: How do you communicate those changes to the wider team? The processes are probably new.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 115

Scale Payment Services Payment Methods Sales Hiring 115

SmartKarrot

NOVEMBER 22, 2022

Build an engine for positive team growth across recruiting, training, management, and operations. You will partner with leadership across sales, ops and account management to ensure governance and standard best practices are not only in place but followed. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

A Smart Bear

OCTOBER 4, 2017

A “team of one” is the fastest, most efficient team, as measured by “output per person.” Communication and decision-making occupy the minimum possible time. Marketing isn’t scheduling a launch and recruiting isn’t timing the start-dates of the next 50 hires in customer service and sales. Recruiting.

Scale 61

Scale Government Scaling Sales Recruiting 61

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

SmartKarrot

FEBRUARY 8, 2023

Monitor business and process metrics to measure and manage customer care and moderation health and effectiveness. Work closely with our Product teams to communicate customer feedback and insights, and drive customer-centric initiatives forward. Ensure compliance with regulatory requirements impacting customer success teams.

Customer Success 19

Customer Success Sales Recruiting Scale Outsourced Development 19

SaaStr

AUGUST 22, 2020

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting.

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

SmartKarrot

JULY 13, 2021

Work with the sales, engineering and product teams to deeply understand our entire customer journey and find areas for optimization. Apply here: [link] Role: Director of Customer Success Location: Miami-Fort Lauderdale Area, US Organization: ShipMonk As a Director of Customer Success, you will lead and manage a team of 8-10 Sr.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

SmartKarrot

APRIL 13, 2020

The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence. Its SaaS solutions for transaction taxes and communications, etc addresses businesses of all sizes.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. From there we actually built some enterprise capabilities that customers wanted around governance and compliance. And you’re sort of a middle fish.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

NOVEMBER 19, 2019

Becky Buckman | VP, Marketing Communications @ Battery Ventures. I run marketing and communications for Battery Ventures. Then I went over to the sales department. The demo is the sale and we close everybody in month. The first thing you bring in your playbook on sales. FULL TRANSCRIPT BELOW. Thank you very much.

Scale 168

Scale SMB VP of Engineering Leadership 168