SaaStr

MAY 10, 2024

I.e., folks aren’t churning or leaving. We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. But it’s a lot harder to close them. Still, even now.

B2C 228

B2C Mobile B2B Market Segmentation 228

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

FastSpring

DECEMBER 12, 2022

International payment processors take on the responsibility of staying in good standing with various payment providers so that you don’t have to. Related: International Recurring Payments (How We Handle It for You). Factors to Consider When Choosing an International Payment Gateway.

Payment Services 145

Payment Services Merchant Services Payment Methods Payment Solutions 145

SaaStr

MARCH 13, 2019

It’s taken a looooong time, but SaaS mobile subscriptions are finally becoming mainstream. SaaS on mobile is nothing new, but having the primary payment and subscription mechanics be on mobile is new. Subscription Offers. Using a Subscription Offer. And still early. Configuring Offers.

Subscription 124

Subscription Payment Features Payment Methods Payment Solutions 124

Chart Mogul

APRIL 15, 2019

With our new Google Play integration, all ChartMogul users can now combine subscription insights from iOS, Android, and web sources. Last year, with the advent of our iTunes Connect integration , our team took a big step towards helping mobile businesses grow using their subscription and revenue data.

Mobile 51

Mobile Subscription Payment Features Customer Lifetime Value 51

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. Subscription management platform (optional). A subscription management platform can effectively drive a lot of the pricing model of your product – before we even get to the payment transaction.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Baremetrics

MARCH 30, 2021

Here's a list of six payment processing platforms for 2021. Baremetrics provides you with valuable insights that power your business, such as retention rate , recurring revenue , churn rate, and other metrics. 1 Different B2B Payment Processing Tools 1. Payment-tracking. Table of Contents. QuickBooks 3.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

SaaStr

JANUARY 24, 2022

She has worked with numerous start ups in Bay Area and Europe (Virgin Mobile USA Inc., With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Or, “Why is your sales churn figure different than your marketing churn?”

Finance 321

Finance Outsourcing Services Systems Review Technical Review 321

SaaStr

NOVEMBER 3, 2022

They deliver fantastic design flexibility and a great user experience, combining granular control on design elements with handy features like editing content directly in mobile view. ChartMogul is an analytics platform to help you run your subscription business.

Payments 234

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 234

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions. It mainly focuses on recurring bills and subscription management. Achieve Negative Churn!

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

Chargebee

DECEMBER 11, 2022

The leadership wanted to understand the ‘why’ of subscriber churn. “If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.” – Executive Vice President (Product Management) An eerie silence engulfed a startup’s board meeting. But, it was […]

Mobile 52

Mobile Subscription Payment Features Revenue 52

Chart Mogul

JUNE 28, 2019

These are the key metrics that will help you understand your mobile growth operations. From all corners of the world (from Vancouver to Seoul), the ChartMogul team is buzzing about mobile. We’re learning heaps, having fun, and as always, finding new ways to help subscription businesses. But that’s the dream, right?

Mobile 65

Mobile Customer Lifetime Value Acquisition Finance 65

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. Subscription management platform (optional). A subscription management platform can effectively drive a lot of the pricing model of your product – before we even get to the payment transaction.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 81

Payments SaaS Payments Payment Features Payment Services 81

Baremetrics

APRIL 6, 2021

In this article, we’ll compare two popular subscription billing systems, Stripe vs. Recurly. When you’re setting up your subscription business for e-commerce success, you will need a system to process online payments that allows automation for accepting subscription payments. Table of Contents.

Payment Methods 81

Payment Methods Payment Solutions Payment Services Payments 81

Chart Mogul

APRIL 24, 2019

Earlier this month, I had a chance to learn more Aleksandra Siciarz’s role as a mobile app marketing lead at GetResponse. Here she shares her thoughts on setting mobile growth strategy, measuring success, and of course, key subscription metrics for teams with mobile apps. Enter mobile. Mobile metrics and churn.

Mobile 53

Mobile Growth Hacking Technical Review Underperforming Technical Team 53

Baremetrics

FEBRUARY 8, 2021

Chargebee for your online payment processing needs? Stripe supports online payments for e-commerce businesses, while Chargebee helps SaaS companies set up and manage their recurring payments. For example, you can integrate Chargebee with Stripe accept payments through the Stripe payment gateway.

Payment Services 59

Payment Services Payment Methods Technical Review Payment Features 59

User Pilot

MAY 15, 2024

RevenueCat manages in-app subscriptions and integrates uni-directionally to import data into Amplitude for subscription analysis. SDKs : Available in different programming languages for web and mobile platforms, SDKs enable event logging directly from your apps. They’re easy to set up from its dashboard.

Business 105

Business SaaS Mobile Engagement 105

SaaStr

APRIL 8, 2020

Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. What are they all about? What are they all about? Hiver’s Free Shared Inboxes for SMB. What are they all about?

Machine Learning 227

Machine Learning Artificial Intelligence SaaS Consulting 227

Intercom, Inc.

JUNE 22, 2020

With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. In-app messages are hyper-targeted notifications that are sent to users while they’re using a mobile or desktop application. Retain users. Onboard new users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Baremetrics

NOVEMBER 4, 2020

Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. You have to deal with recurring payments, multiple pricing plans, annual vs monthly payments, add-ons, variable payments and the list goes on. SaaS analytics tools fill that gap.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Go omnichannel by triggering Surveys in your mobile app. Reach and engage users in the right place and at the right time by launching Surveys from a button anywhere in your mobile app.

Data 197

Data Software Review Systems Review Mobile 197

Subscription Flow

JANUARY 3, 2024

Having a flexible pricing strategy allows SaaS providers to cater to different customer segments and needs by offering different pricing models such as subscription, usage-based , freemium, or hybrid. Consider it similar to a pay-as-you-go mobile phone plan.

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing.

Payment Services 82

Payment Services Payments Payment Solutions Payment Methods 82

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. PST to connect with top execs from companies like.

Subscription 270

Subscription Payment Features B2B Mobile 270

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Intercom, Inc.

NOVEMBER 30, 2021

Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Subscription payment and management: Stripe. When a customer wants to change or upgrade their subscription plan, they’ll often reach out to your trusted support team.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

APRIL 16, 2024

Customer journey analysis enables companies to identify friction points in the journey that prevent users from converting and lead to customer dissatisfaction or even churn. Journey analytics insights also help teams predict churn and tackle churn drivers proactively. Renewal – when they decide to renew their subscription.

Churn 105

Churn Customer Lifetime Value Mobile Retention 105

Baremetrics

MARCH 23, 2021

Get deep insights into MRR, churn, LTV and more to grow your business. Some of PayPal’s additional services include: PayPal Here mPOS Online and in-app invoicing Donation and Buy buttons Mass payouts When it comes to the plans on Stripe, they don’t have any. This can be done on the web or on a mobile platform.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Tom Tunguz

JULY 9, 2018

He’s a thought leader in the world of subscriptions, and I learned a tremendous amount from his book. First, the shift to a subscription business model reinforces customer centricity. Second, pricing is one of the most powerful growth levers subscription companies have. There were three key themes that resonated with me.

SaaS 121

SaaS Subscription Payment Features Mobile 121

Baremetrics

FEBRUARY 2, 2021

Stripe's Features The most important Stripe features to know about are: Large Ecosystem The Stripe payment processor is just one part of the Stripe ecosystem, which also includes solutions such as Stripe Terminal (for in-person payments) and Stripe Billing (for subscriptions and invoicing). User Elizabeth S.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Chart Mogul

OCTOBER 19, 2018

The subscription economy has been a boon for the fitness industry. GymForLess is a desktop and mobile marketplace that gives fitness enthusiasts instant access to thousands of gyms across Spain. Services like this are a natural fit for subscriptions, but that’s not where GymForLess started. So why the change?

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

User Pilot

NOVEMBER 24, 2023

You use customer retention rates, churn rate , and customer lifetime value to measure customer retention. Your customer churn rate is low. On the other hand, customer retention strategies primarily focus on the current customer base and are implemented within existing customer interfaces such as mobile apps or portals.

Acquisition 105

Acquisition Retention Customer Lifetime Value Churn 105

ChurnZero

SEPTEMBER 16, 2022

Get You Mon’s insights on what subscription businesses should do now to navigate a downturn, and learn the factors that put customers at risk of churn, what most people get wrong about customer satisfaction, and why “agility” is about more than process. Focus on your customers’ top three churn risks. Episode highlights.

Customer Success 98

Customer Success Investment Churn Retention 98

SaaStr

OCTOBER 16, 2019

Well, RevenueCat has the real data, at least for mobile subscriptions. They manage $100m+ of mobile SaaS and subscription data, and put together interesting information on how the new. Answer: a drop in conversion, i.e. an increase in churn, of 29%. It’s almost core to a lot of freemium business models.

Data 108

Data Subscription Payment Features Mobile 108

ChurnZero

NOVEMBER 11, 2020

Customer Success (CS) has become a larger priority for many companies in the past five years as the shift to SaaS subscriptions has become the de facto standard for most license models, and customers can more easily switch vendors with little effort. If this data was stuck on a notepad somewhere, how easily could you mobilize your team?

Machine Learning 85

Machine Learning Artificial Intelligence Churn Mobile 85