Frontegg
AUGUST 26, 2021
Identity Management (IdM), a subset of Identity and Access Management (IAM), is a framework of policies and processes that enables the smooth management of user identities and personas within organizations. IAM helps SaaS businesses achieve key goals. How does an Identity Management lifecycle look?
BetterCloud
MAY 1, 2020
Our IT director brought in BetterCloud because he had used it at a previous org and thought this could be a convenient way for us to begin to manage our infrastructure. Scaling with BetterCloud: building complex automations and onboarding hundreds of employees in one year. Regardless, I had unfinished business.
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BetterCloud
AUGUST 11, 2020
Joseph Fuller is the global head of IT at Deputy , an all-in-one workforce management solution that simplifies employee scheduling, timesheets, tasking, and communication. A large portion of Deputy’s clients are retail and hospitality businesses—and many of them were impacted directly by the COVID-19 pandemic.
Upscope
JANUARY 23, 2021
You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do? "In
CustomerSuccessBox
FEBRUARY 28, 2022
The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. No excuse for NRR dip. They went slow for global attention.
Frontegg
JULY 8, 2021
Okta is a cloud-based identity management service that helps businesses of all sizes secure/manage identities and access to their application. This makes it easy to manage SaaS apps that are scaling up fast. It helped them integrate secure access and identity management into their SaaS apps.
User Pilot
MAY 16, 2023
How to set the right value metrics for your SaaS business? Tweak your plans, for example, by adjusting the usage caps, until you start getting the business results you’re after. Attendees: limited to 100 in Basic and Pro plans, 300 in Business and Business Plus, and 1000 in Enterprise.
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