Tom Tunguz

OCTOBER 6, 2015

How can I evangelize my product to developers? How do I create the right kind of recruiting process? On November 4, we’ll chat with Kenny van Zant, the creator of high velocity inside sales techniques and flywheel business models. And we have a great lineup so far.

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Sales Recruiting SaaS Business Model Development 100

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? What does Steve mean when he says, “marketers need to embrace the developer first mindset?” I mean, my career started as a software engineer, and out of frustration, I went into sales.

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DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. How can you capture, qualify and convert the right leads for your business while working within your means? Short on time?

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Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 150

Scale Payment Services Payment Methods Scaling 150

OpenView Labs

DECEMBER 21, 2020

“The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Virtually all inside sales teams were forced to go remote in mid-March and haven’t been back in the office since. Teams are starting to ramp back up, and the next chapter of inside sales is a little wild.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Baremetrics

SEPTEMBER 24, 2021

Businesses grow money for a variety of reasons. They may need cash to meet immediate financial obligations or have a longer-term objective and require capital to invest in their development. By selling shares, a business essentially sells its ownership in exchange for cash. Want to try it for yourself?

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Sales Hacker

AUGUST 26, 2019

This week on the Sales Hacker podcast, we speak with Rahim Fazal , Co-Founder and CEO of the SV Academy. If you missed episode 71, check it out here: PODCAST 71: Why is Account Based Marketing Not Working w/ Latane Conant. Keeping up with the evolution of sales. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

Sales Hiring 57

Sales Hiring Sales Recruiting Scale Sales 57

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. They were self taught developers. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 102

Payment Solutions Payment Methods Payment Services Payments 102

SaaStr

NOVEMBER 2, 2019

First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. I do want to talk about, as you said, the type two business where we are scaling into enterprise in certain cases and scaling with our customers. Does one have to move to enterprise?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

Tom Tunguz

MAY 14, 2013

It’s a logical question to pose in the aftermath of the Digg sale and the wobbly Facebook IPO. There is one clear lesson from Digg’s sale: the technology that powered a once-massive social network is worth about $500,000. The Atlantic summed up the essence of social networks' business models brilliantly.

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Sales Recruiting Advertising Social Media Subscription 100

OpenView Labs

JANUARY 25, 2022

If you can nail it, you’ll be on the path to a very strong business model. 1 – Your product is too confusing without sales or success helping out. You signed up for a product only to get bombarded by a chaotic array of touch points spanning in-product chat, sales rep outreach, company announcements, marketing emails, and so on.

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Onboarding Sales Recruiting Software Interviewing 76

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Going through all parts of the customer journey.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

ProfitWell

DECEMBER 10, 2019

Because if we flip this mindset, we look at an undeniably successful business model, with retailers actually asking customers to pay them for loyalty. Think Costco —a membership-based retail company whose model has caught on with companies like Lululemon , GameStop , and master in the space: Amazon Prime. Email Address Play.

Sales Recruiting 41

Sales Recruiting Subscription Payment Features Onboarding 41

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 183

Scale Finance Outsourcing Services Sales Recruiting 183

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Samuel Hulick: I actually started as a full stack developer. And it was basically my job to make it clickable.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. I like the idea of being long-term greedy, but short-term humble.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Kellblog

JULY 18, 2019

While the sales-and-marketing types will emphasize “its proven-ness” you will want to know how much technical debt there is associated with this old architecture. Selling SFA to sales, e.g., would be in the most attractive category while selling soft productivity improvement tools to HR would be in the least.

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Underperforming Technical Team Startup Software Technical Cofounder 78

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Why SaaS is your business model, not your mission. Missed the session? What you need to know about hiring, firing, advisors, and culture.

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Sales Hiring Scale SMB Sales Recruiting 143

SmartKarrot

OCTOBER 7, 2021

Develop and implement a framework to proactively identify risks and minimize customer churn. Understand the customers’ business models and industries to best position adaptive insights to support their business goals. Develop programs and playbooks designed to achieve deep customer specificity and repeatability at scale.

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

OpenView Labs

OCTOBER 11, 2019

In a market that requires companies to earn their customers’ business each and every day, it can literally make or break your entire business model. With twenty-five years in the software business, I’ve seen my share of pricing exercises. I’ve had roles in almost every function from sales to product to customer success.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SmartKarrot

APRIL 13, 2020

The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence. Customer Support. In 2019, Intercom was reported to generate $50 Million annual recurring revenue.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

OpenView Labs

OCTOBER 17, 2019

We continue that practice today, and extend it to include roles that aren’t typically exposed to customers—operations people, accountants, recruiters, etc. For instance, recruiters with first-hand customer experience are able to give job candidates real examples of what it’s like to work at Zapier. So I dove in, and I learned.

Sales Recruiting 45

Sales Recruiting Sales Hiring Scale Technical Advisors 45

SmartKarrot

JUNE 10, 2021

Build high-level relationships with key customer contacts to grow the influence within accounts. Oversee the customer transition from the Sales Team to the Customer Success team. Lead a high-performing team of account managers through organizational development, coaching, recruiting, and performance management.

Customer Success 10

Customer Success Sales Recruiting Technical Review Technical Support 10

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Similarities Between Vertical and Horizontal SaaS Horizontal and vertical SaaS businesses can overlap in certain areas.

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SaaS Payments Payment Services Payments Payment Solutions 88

ProfitWell

DECEMBER 4, 2019

The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is the SaaS business model. As a result, revenue recognition is a fundamental part of the SaaS business model. Recurring payments. Early stage.

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Business Model SaaS Payments Payment Methods Payments 54

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. Aside from the tantalizing business-related outcomes I just mentioned, though, a well-built partner program offers seven significant benefits: 1. Your partners act as an outsourced sales and marketing team.

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Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? The last kind of constituent here is investors and business owners.

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SaaS Payments Metrics Payment Methods Scale 241

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. How have you seen it develop? Harry : For the company.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

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Compensation Sales Hiring Development Team Review Sales Recruiting 103

User Pilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. This is ideal for developers who focus on software creation. What are the benefits of the SaaS model?

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SaaS Payments Payment Services Payment Methods Payment Solutions 92

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. DoubleDigit Sales.

Scale 83

Scale Sales Recruiting Underperforming Technical Team Sales 83

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Over the past seven years, she’s been responsible for scaling Stripe’s worldwide business operations. Our head of recruiting was one of my first directors.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125