Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 126

CTO Coach Sales Hiring Sales Recruiting CTO Hire 126

SaaStr

APRIL 16, 2019

I can curve out half an hour time.”. I immediately left the office, went home, packed a bag, went the airport, booked flights, showed up there at mid night, met with the individual. We ended up signing that contract in the uber back to the airport on the way home. We had no New York city presence. This was a problem.

CTO Hire 161

CTO Hire Travel Underperforming Technical Team CTO Coach 161

Intercom, Inc.

OCTOBER 31, 2019

In reality, a group of the top brass’s EAs wanted to talk about how their calendar app was destroying their productivity and credibility in the form of double-bookings and missed meetings. The experience became the inspiration for his next act after Facebook: an intelligent calendar called Woven that can cut scheduling time in half.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SmartKarrot

FEBRUARY 16, 2022

He has co-authored a book with his co-founder Dharmesh Shah on inbound marketing. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. Hiten has a weekly SaaS newsletter that helps readers know new strategies, learn techniques, etc. He also featured in The New York Times and CB Insights.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215

Upscope

JANUARY 5, 2020

Below we'll cover what positioning in marketing is, why you should RTFM of April Dunford's book and give you 10 positioning examples and a couple of links to templates. Skip this blog post and just read the book You know those books which could be shortened down to 1 page of bullet points? This is not one of them.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. I sell highly engineered complex pumps and I can’t sell them like a book online.” This was in 1997, and I spent two years.

Sales Recruiting 179

Sales Recruiting VP of Engineering Scale SaaS Payments 179

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. It has been an incredible journey for him.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? Yousuf Khan: Well, it’s definitely evolved over time. My advice is hire earlier rather than later.

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

SaaStr

MAY 2, 2019

Jonathan : As opposed to you have X number of customers who have bookings that indicate future growth. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. We did not.

Scale 153

Scale Business Sales Hiring CTO Hire 153

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

SaaStr

JUNE 28, 2022

Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Founders that are too aggressive, claiming deals that aren’t signed are “booked”, or “close to it” Claiming unpaid pilots are paying customers.

Finance 292

Finance Technical Review CTO Hire New CTO 292

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we cracked open a basic programming book and we started learning how to write our first lines of software together.

B2B 135

B2B B2C Scale New CTO 135

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137