SaaStr

JUNE 6, 2024

“Doubling Down” is a new SaaStr series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. It’s mind blowing how much product is wasted or lost in the supply chain due to temperature issues (e.g. What’s the #1 bit of advice you’d give to SaaS founders today?

SaaS Payments 286

SaaS Payments Management Scale Venture Capital 286

Scytale

FEBRUARY 11, 2025

Did you know that the total value of losses due to fraudulent card payments worldwide – including both credit and debit cards – is expected to reach $43 billion by 2028? Thats an astronomical number, and businesses accepting card payments must take security seriously to avoid falling victim to fraud.

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

Stax

APRIL 10, 2025

Question: what’s the best way for your business to get paid while satisfying your customer’s need for varied payment options and convenience? Answer: know the top modes of payment your customers prefer, and ensure you accept them. You will need POS terminals to accept and process in-person card payments.

Payment Methods 88

Payment Methods Payment Services SaaS Payments Payment Solutions 88

Neil Patel

NOVEMBER 9, 2020

Who wants to wait almost a decade to buy a startup when the face of tech is evolving at such a rapid pace? From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. And the investors? They feel the same way. The solution?

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

APRIL 30, 2022

So the first question is what made SaaS so successful. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. Why do developers love SaaS products? Why is that?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

JULY 11, 2023

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Sign up for free.

Sales Hiring 198

Sales Hiring SMB Sales Recruiting Payment Methods 198

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

How To Buy Saas

MARCH 18, 2025

Working with limited resources and keeping up with emerging tech are the biggest challenges for game developers today. However, advanced SaaS solutions have opened up new possibilities across distinct categories. Lowered expenses: SaaS tools, as a part of your business infrastructure, require no hefty upfront payment.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Artificial Intelligence 52

Intercom, Inc.

OCTOBER 27, 2022

?. Manual document collection is not exactly what you would call a seamless process. Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. SaaS-struck. Where does your interest in SaaS and tech come from?

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Stax

JUNE 27, 2024

As a business owner, you engage in many daily transactions, from receiving customer payments to paying your bills and suppliers. But cash and checks are rapidly declining as preferred modes of payment. Brainy Insights valued the digital payments market at $102.60 billion in 2022 and estimated it to reach $510.30

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Neil Patel

NOVEMBER 16, 2020

If this sounds like your scenario, make sure the CMS is easy enough for non-technical users to manage. For example, blogs, ecommerce sites, and portfolio sites won’t have the same needs. Find out what type of technical support is provided by the CMS platform you’re using. Will you be stuck to figure it out on your own?

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. – Who are the customers already doing business with you?

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

JANUARY 19, 2022

If you’re looking for the technical documentation on Userpilot integrations, go here. This link allows you to convert and send Userpilot flows and their associated data to a format compatible with other products and services. Need help with enabling an integration? How enabling integrations with Userpilot can help.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Subscription Flow

OCTOBER 2, 2024

Revenue leakage is that amount of money from your customers which gets processed, but which does not end up in your account. This may happen due to a variety of reasons, which we will explore shortly. They also work on potential solutions to plug the holes in their accounting processes which cause revenue leakage.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product?

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). By Matthew Klassen, Gainsight Head of Creative.

Customer Success 151

Customer Success Payment Solutions SaaS Payments Scale 151

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Subscription Flow

MAY 7, 2024

Let’s understand the ground reality of the world of SaaS in 2024 before delving deeper into the heart of the blog i.e. a thorough comparison of Paddle vs Stripe. The market for SaaS is saturated. The market for SaaS is saturated. Increased demand for scalable and customizable subscription solutions.

Payment Solutions 104

Payment Solutions Software Review Payment Services SaaS Payments 104

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Subscription Flow

SEPTEMBER 23, 2024

Recurrent Payment Processing is a key component of modern business models. Today, most of us rely on recurring payment solutions for streaming services, gym memberships and other similar subscription services regardless of industry. The concept of recurring payments drives business efficiency as well.

Payment Features 52

Payment Features Payment Services Merchant Services SaaS Payments 52

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Loyal customers don’t go about searching for alternative solutions, tend to be patient when technical issues occur, and can happily provide feedback if you ask—they’re your best customers. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service. Tech support.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. We can only process so much change, and I feel like we’ve been through three worlds since early March. Aileen Lee: And so, they’re just way easier due diligence, I think.

Investment 182

Investment Technical Review Part-Time VPE Development Team Review 182

Subscription Flow

JANUARY 9, 2024

Let us throw a bit of statistic at you: it has now officially been confirmed by various researches that most cross border payments are not very successful and end up incurring losses for both the parties involved in the transactions. Read more: Intelligent Payment Routing – A Comprehensive Guide What are cross border payments?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Methods 52

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

Subscription Flow

NOVEMBER 10, 2023

Numerous prosperous SaaS businesses with cutting-edge solutions in a range of industries, including AI, CRM, HR, and IoT, can be found in Ireland. Why Does a Payment Gateway Even Matter? Basically, a payment gateway prevents malicious activity and acts as a control over the transfer of sensitive data! Enter Stripe.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payment Methods 52

Buffer Resources

JANUARY 15, 2024

According to one study, it also costs over $50 billion annually due to wasted resources alone. " Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios.  But what makes B2B content good ? Tough question.

B2B 138

B2B Technical Advisors SaaS Payments Underperforming Technical Team 138

Subscription Flow

JANUARY 8, 2024

The reason why it is important for you to know the acute differences between a merchant account vs payment gateway is because it will allow you to better understand the ways in which online payments generally work. What is a payment gateway? Read more: What Is Merchant of Record (MoR)?

Merchant Services 52

Merchant Services SaaS Payments Payment Methods Payment Services 52

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

Scytale

OCTOBER 30, 2024

Luckily, there are plenty of tools to make the process easier, faster, and you guessed it – more efficient. Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Baremetrics

DECEMBER 18, 2019

Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Onboarding — also a part of activation — is closely related to retention because it determines how well you can enable someone to use your product, and ultimately, the value they get from using it. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136