User Pilot

APRIL 11, 2023

Using checklists and interactive walkthroughs to drive product adoption. You can do so by showcasing to them the key features they will need to complete their JTBDs, or contextually prompt feature discoveries, interactive walkthroughs, and much more. Interactive walkthrough introducing a new update on Adobe.

Retention 89

Retention Automotive SaaS Customer Lifetime Value 89

User Pilot

APRIL 28, 2023

In this article, you’ll learn ten best practices for utilizing user onboarding software to create a positive customer onboarding experience for your users. Interactive walkthroughs guide new customers on how a feature works and encourage them to try it out themselves. Kommunicate’s interactive walkthrough.

Onboarding 79

Onboarding Software Review Technical Review SaaS 79

User Pilot

APRIL 3, 2024

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Miro’s Resource Center excels with interactive guides that offer hands-on learning and showcase their educational commitment. Some of the most common you can use are: Blog posts. Case studies.

AI Search 82

AI Search Software Review SaaS AI 82

User Pilot

JULY 5, 2023

Use interactive walkthroughs to guide users step-by-step, highlight key tasks, and engage more customers during onboarding. Trigger tooltips to provide contextual guidance at relevant moments and prompt customer interaction. You should use the interactive walkthroughs to ensure an interactive learning experience.

SaaS Payments 88

SaaS Payments Payment Solutions Payment Services Payment Methods 88

User Pilot

MAY 27, 2024

Customer lifecycle stages Behavioral segmentation Behavioral segmentation groups customers based on the behavioral data collected throughout their interactions with your product or service. This data could include customer interactions and behavior patterns , use cases, psychographic information, etc. The SMART goals framework.

Customer Lifetime Value 82

Customer Lifetime Value Retention Engagement User Experience 82

User Pilot

FEBRUARY 24, 2022

Digital adoption occurs when users can interact with your as intended and to their fullest potential while getting value from it. The process of digital adoption begins with helping a new user until they become entirely proficient in the use of the new software, app, or website. A digital adoption software helps to: onboard users.

Software Review 85

Software Review Social Media Onboarding Technical Review 85

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information. Tooltips for interactive walkthroughs.

SaaS Payments 73

SaaS Payments Payment Methods Strategy Payment Solutions 73

User Pilot

MAY 19, 2021

How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. How Kontentino Increased Their Activation Rate By 10% With Their Interactive Walkthrough. How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog.

B2B 119

B2B Marketing SaaS Social Media 119

User Pilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. A digital adoption platform (DAP) is software that helps users get familiar with a digital product like a website or app so that they can use it competently to achieve their goals. Best if they can be personalized for different user segments.

SaaS 88

SaaS Onboarding Pricing Mobile 88

User Pilot

FEBRUARY 21, 2022

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. In this article, we’ll explore what interactive manuals are all about, how you create them, and tactics for helping lead users through engaging walkthroughs. What is an interactive user guide? Let’s dive in!

SaaS 81

SaaS Onboarding Marketplace as a Service Engagement 81

User Pilot

JUNE 22, 2023

Analyze customer support interactions to identify repeating issues. Then create tooltips and interactive walkthroughs based on them to offer proactive support. Use customer feedback after every support team interaction to help improve the performance of your customer support representatives.

Customer Support 68

Customer Support Underperforming Technical Team AI Search Social Media 68

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. Introduce interactive walkthroughs and adoption tooltips to increase engagement. To improve stickiness, you can offer contextual guidance about the specific feature users are interacting with.

SaaS Payments 75

SaaS Payments Management Customer Lifetime Value SaaS 75

User Pilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. It combines email campaigns with in-app guidance, such as product tours and interactive walkthroughs. Segmenting users based on in-app interactions in Userpilot. Tracking goals in Userpilot.

Software Review 86

Software Review Onboarding SaaS Social Media 86

User Pilot

MAY 16, 2022

Checklists and interactive walkthroughs will increase the chance of customers sticking to the happy path. The happy path is a common terminology in software development and user experience design. This is primarily used in software testing. Avoid unhappy paths with interactive guidance. Happy path in UX.

Onboarding 84

Onboarding Software Development Engagement SaaS 84

User Pilot

MAY 17, 2023

TL;DR Product experience (PX) is the overall response that the product evokes in users when they interact with it. Rocketbots delivers an outstanding PX by onboarding users with interactive walkthroughs. In short, product experience describes what your users are feeling when they’re interacting with your product.

Customer Lifetime Value 78

Customer Lifetime Value User Experience Onboarding Scale 78

User Pilot

MAY 26, 2024

MOFU sees these possible clients acknowledging their challenges and seeking solutions—interactions that could include joining your mailing list or attending one of your webinars indicate deepening engagement. Advanced product analytics that supports the creation of tailored reports providing deep dives into how users interact with a product.

Marketing 52

Marketing Software Review Systems Review B2B 52

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. One that would allow them to build sophisticated in-app experiences such as branched interactive walkthroughs with steps triggered by custom events, welcome screens, tooltips or microsurveys to collect user feedback and NPS.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JUNE 7, 2023

Create interactive walkthroughs to make users reach activation and reduce time-to-value. Since you’ll need software to optimize your funnel, why not get a Userpilot demo to improve your conversion rates without coding? Kommunicate’s interactive walkthrough. What is a conversion funnel? Kontentino’s welcome survey.

SaaS 75

SaaS Sales Funnel Onboarding Acquisition 75

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? Product engagement refers to the extent of interaction users have with your product. It features an in-app help center, advanced segmentation, and in-app interaction monitoring functionality. Ready to get started?

Engagement 88

Engagement Metrics Strategy Churn 88

User Pilot

JANUARY 29, 2023

To help users get started with its product, Rocketbots deployed interactive onboarding walkthroughs. Rocketbots: product adoption with the help of an interactive walkthrough Rocketbots is an AI-powered automated messaging platform that lets users manage multiple customers, conversations, and messaging platforms in one space.

Business 93

Business Social Media Underperforming Technical Team Onboarding 93

User Pilot

JUNE 8, 2023

After setting onboarding goals, tracking user interaction with in-app guidance elements will optimize the onboarding process to increase activation rates. For example, you want to find if anyone from ABC software has used the free trial button in the last 7 days. Event properties offer information about actions and time frames.

SaaS Payments 76

SaaS Payments Data Payment Solutions Payments 76

User Pilot

OCTOBER 14, 2020

So when we talk about the best software for building product tours, we’re going to be quite specific about what makes a product tour worthwhile and what features a tool needs to achieve those things. For the same reason, you will probably want to pick the best software for building product tours from what’s available on the market.

Onboarding 95

Onboarding Engagement Software SaaS 95

User Pilot

MAY 5, 2023

Komminicate’s interactive walkthrough for in-app guidance. Plus it can leverage software to provide personalized support based on the user segment. For example, if they want to watch the interactive guide on creating a user segment, the knowledge base will trigger it in the app without disrupting the user experience.

SaaS 76

SaaS AI Onboarding Machine Learning 76

User Pilot

APRIL 26, 2023

A good user onboarding experience is interactive , intuitive , action-oriented, and educational. Onboarding UX uses a range of different UI patterns, such as interactive walkthroughs, tooltips, pop-ups, and slides outs. Kommunicate uses interactive walkthroughs to help improve its user onboarding.

Onboarding 85

Onboarding Customer Lifetime Value Social Media Education 85

User Pilot

APRIL 10, 2024

Don’t custom code – use the right knowledge base software. Your knowledge base may include blog posts, documentation , case studies, webinars , video tutorials, case studies, and interactive walkthroughs. Personalize the knowledge base content based on user segment. Play video tutorials directly in-app.

Software Review 76

Software Review AI Search SaaS Technical Review 76

User Pilot

JANUARY 26, 2023

Replace generic product tours with interactive walkthroughs – they’re more engaging and helpful. This self-service method often includes in-app product guidance, including checklists, walkthroughs, tooltips, and hotspots. Then use the right tool to automate small customer interactions at each point in the journey.

Onboarding 90

Onboarding SaaS Customer Support Engagement 90

User Pilot

MAY 23, 2023

Personalize the onboarding experience using welcome surveys to segment users , and interactive walkthroughs to shorten time-to-value. Since you’ll need software to follow these product-led strategies. On the other hand, the most valuable software companies leverage word-of-mouth and referrals to expand their customer base.

Scale 77

Scale SaaS Retention Onboarding 77

User Pilot

MAY 2, 2024

Customer retention is the ability of a SaaS company to keep its existing customers subscribed to and actively using its software products over an extended period. Like interactive walkthroughs, in-app patterns, video tutorials , training courses, how-to guides, and product-led blog posts. Trend analysis in Userpilot.

Retention 88

Retention Metrics Strategy Scale 88

User Pilot

APRIL 21, 2024

Is UserGuiding or WalkMe the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs.

Software Review 52

Software Review Onboarding Pricing Enterprise 52

User Pilot

JANUARY 9, 2023

Launch interactive walkthroughs and checklists to help users attain activation faster. Interacting with customers to establish their desired value proposition. Launch interactive walkthroughs to specific user segments. Again, a successful product walkthrough should be specific to the needs of each user segment.

Customer Lifetime Value 81

Customer Lifetime Value Retention Marketing Scale 81

User Pilot

FEBRUARY 28, 2023

Shorten the learning path and deliver value faster with step-by-step guides that handhold users through their first-time interaction with specific product features. Userpilot is a no-code solution where you can track product metrics and build interactive experiences that improve adoption. Example of an interactive walkthrough.

Strategy 78

Strategy Software Review Business SaaS 78

User Pilot

MARCH 24, 2023

Which tool is superior for creating interactive user guides – WalkMe or Userlane? Alternatively, is there another onboarding software that can accomplish the task more smoothly? Choosing the appropriate software can be a difficult decision with so many options available. Let’s begin. Search no more!

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

AUGUST 2, 2023

Software users only continue subscribing if they find your platform useful. TL;DR A customer engagement strategy is a comprehensive plan by SaaS companies to interact with customers and build long-lasting relationships. Improve feature engagement with interactive walkthroughs. Book a demo to learn more!

Engagement 72

Engagement Strategy SaaS Customer Lifetime Value 72

User Pilot

JANUARY 30, 2023

TL;DR Tooltips are interactive elements of a user journey aimed to showcase features and walk users through your product. Tooltips are interactive elements of a user journey aimed to showcase features and walk users through your product. Or use tooltips to create walkthroughs with interactive content. What is a tooltip?

Software Review 88

Software Review Technical Review Education Onboarding 88

User Pilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist. Sked Social tripled its conversion rate with an onboarding checklist. Source: Sked Social.

Onboarding 70

Onboarding SaaS Payments Payment Services Payment Solutions 70

User Pilot

DECEMBER 1, 2021

In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. Let’s assume you have invoicing software that serves both freelancers and vendors. 3 – Guide users and shorten the learning path with interactive guides. Let’s get started!

SaaS Payments 91

SaaS Payments Payment Solutions Payment Services Payment Features 91

User Pilot

JANUARY 17, 2022

Define activation for each segment and build an interactive walkthrough that leads that user group towards activating. The copywriting throughout your walkthrough should be concise wherever possible, and each element should be built with onboarding software instead of coded from scratch. Plan level. Account age.

Onboarding 92

Onboarding Payment Solutions SaaS Payments Payment Methods 92