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5 Interesting Learnings from Okta at $2.75 Billion in ARR

SaaStr

Operating Leverage Efficiency: The 25x Multiplier Effect The Numbers : Operating margin expansion from -0.5% (FY23) to 26.7% (Q1 FY26) = 2,720 basis points improvement The Learning : When you nail operational efficiency, every point of margin improvement amplifies. vs. total gross margin of 81.9%

Scale 230
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Why Every Role Is a Prompt Engineering Role and No-Code AI Tips with Runway’s CEO Siqi Chen

SaaStr

Before you open up a headcount and add more people, think about what you can automate. If your company doesn’t adjust to it, you’ll be outcompeted in terms of operational efficiency by 10-person and 100-person companies doing the job of 1000 or 10k people. Run AI hackathons with the whole team.

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What It’s Like Running a Profitable $400M Public SaaS Company with Vimeo CEO Adam Gross 

SaaStr

His focus is not on operational efficiency but on operational proficiency. We’re in the early days in terms of how it changes how a business operates and unlocks. Do you see massive disruption in workforces and marketing headcounts shrinking because of AI? “I’m His advice?

AI Search 268
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Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. What are companies doing today to scale efficiently? However, there is a significant pivot to efficient growth with a projected improvement in margins.

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12 Customer Success predictions and trends for 2023

ChurnZero

First, digital CS will become a way of life due to flat or reduced headcount. Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys. Do they have top performers in place who are operating efficiently and driving value?

Trends 98
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Engineering Planning During Uncertain Economic Times

OPEXEngine

Do you need to make tough decisions about team headcount? If you’re choosing to sunset a legacy product rather than spend the effort supporting it, can you reallocate headcount to other priorities instead of hiring new staff? These decisions and preventative actions have repercussions that engineering leaders and their teams must face.

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SaaS Company Benchmarking: Leveraging Metrics for Performance Insights

OPEXEngine

Benchmarking also provides useful data on spending levels across the major expense categories, i.e., COR, R&D, S&M, and G&A, and well as specific data on headcount for each team within these categories. As a specific example from my experience, I started working with a SaaS company in the middle of a significant restructuring.