User Pilot

NOVEMBER 20, 2023

Those who have already used product analytics software can imagine why a marketing hub for all your pages would be even more in-depth and complex. HubSpot reports track all assets, including your website, blog, emails, and social media. As the name implies, HubSpot is a marketing hub for everything that you do. Source: HubSpot.

Software Review 102

Software Review Marketplace as a Service Metrics Pricing 102

User Pilot

AUGUST 14, 2023

But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS? There are five ways to collect user data as a product marketer: Building a sign-up flow with multiple steps and screens to collect job titles, goals, and jobs to be done.

Data 91

Data Product Marketing Customer Success Payment Features 91

User Pilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Software Review Technical Review Scale 52

User Pilot

DECEMBER 10, 2023

It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Let’s dive in!

Churn 52

Churn Software Review Technical Review Scale 52

User Pilot

NOVEMBER 25, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. But don’t worry – we’re coming to help!

Retention 60

Retention Software Review Technical Review Scale 60

User Pilot

JUNE 30, 2023

Customer data, product usage data, predictive analytics, and data collection/analysis tools are all essential to execute a successful customer experience personalization strategy. When it comes to real-time customer data, looking at product usage analytics tends to be the best approach.

Artificial Intelligence 85

Artificial Intelligence SaaS AI Machine Learning 85

User Pilot

NOVEMBER 27, 2023

TL;DR User engagement analysis is the process of studying how your customers interact with your product, allowing you to gain useful insights into their behaviors and motives.You can understand what resonates with your users by measuring and analyzing user actions such as product usage and time spent. Let’s dive in!

Software Review 52

Software Review Technical Review SaaS Scale 52

User Pilot

NOVEMBER 28, 2023

Looking for a good product analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Software Review 52

Software Review Technical Review Scale Pricing 52

User Pilot

NOVEMBER 27, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. Get a Userpilot demo for SaaS analytics and drive your product growth code-free.

Software Review 52

Software Review Technical Review SaaS Scale 52

GetUplift

FEBRUARY 22, 2019

Because everything we do – from choosing where to go on holiday to what project management software to use or what kind of coffee to drink – is affected by a series of cognitive biases. But getting found is just the first step. To do that, you need to understand the different forces that influence the buying process.

Social Media 52

Social Media Pricing Software Review Strategy 52

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. You might be familiar with Scott Brinker’s famous martech landscape slide. Strategy first, technology second.

Technical Review 223

Technical Review Technology Scale Marketing 223

Baremetrics

MARCH 23, 2020

And one showed me a simple tactic their company used that helped reduce churn from 9% to 7.5% in just a few months. Those are just a few of the people I talked to. There are plenty of others who were gracious enough to share their “secrets” with me. Want to know one thing they all had in common? What is churn? So, when should you start worrying?

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Totango

OCTOBER 14, 2017

The model is very simple to understand: When a customer is green, the customer is getting value from the products and services, the engagement is effective and the company should continue to manage the customer in a similar way. I’ll follow up with specific measures per each category in a follow up blog soon.

Forecasting 100

Forecasting Engagement Customer Success Metrics 100

User Pilot

MARCH 21, 2023

Let’s face it, product growth is just a broad term for turning prospective visitors into users for your SaaS product. Use social proof like customer testimonials, user reviews, case studies, and industry awards to show prospects your product ‘ s real value. What is the purpose of a SaaS landing page? Call-to-action.

SaaS 52

SaaS Software Review Mobile AI 52

Totango

OCTOBER 14, 2017

The model is very simple to understand: When a customer is green, the customer is getting value from the products and services, the engagement is effective and the company should continue to manage the customer in a similar way. I’ll follow up with specific measures per each category in a follow up blog soon.

Forecasting 86

Forecasting Engagement Customer Success Metrics 86

OpenView Labs

NOVEMBER 16, 2021

Before they know it, analysis paralysis sets in, and they find themselves consumed by a virtual alphabet soup of SaaS metrics and corresponding acronyms (CAC, ARR, ACV, LTV, to name a few). The direct costs attributable to the production of goods or services sold by a company. That’s rarely a good position to be in. Churn Rates.

Benchmarks 71

Benchmarks Scale Metrics Sales Recruiting 71

User Pilot

MARCH 20, 2023

Which of the two is better for your SaaS product team? TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. With breakdowns, Mixpanel adds another layer to the analysis and allows you to compare two different user segments or two different products. Product usage tracking.

Mobile 79

Mobile Retention Pricing Engagement 79

GetUplift

MARCH 8, 2019

What’s a heuristic analysis, how do your run one and why on earth does it matter? You want to uncover any friction and roadblocks in your funnel so you can fix them and get those conversions up, … Then a heuristic analysis may just be the thing you need. If want to uncover new opportunities for optimization on your site or.

Payment Methods 62

Payment Methods Mobile Payment Services Payment Solutions 62

GetUplift

MARCH 8, 2019

What’s a heuristic analysis, how do your run one and why on earth does it matter? You want to uncover any friction and roadblocks in your funnel so you can fix them and get those conversions up, … Then a heuristic analysis may just be the thing you need. If want to uncover new opportunities for optimization on your site or.

Payment Methods 53

Payment Methods Mobile Payment Services Payment Solutions 53

SaaStr

JULY 22, 2019

And so we’ve built … We started out in fairly small fashion, initially, when we started the company 11, 12 years ago, and focused very heavily on the application performance management marketplace. How many people in the audience have either used New Relic or are aware of New Relic? So a fairly good number.

Scale 191

Scale Scaling Sales Hiring Underperforming Technical Team 191