Chart Mogul

MAY 2, 2024

For the uninitiated, ChartMogul seamlessly integrates Subscription Analytics with CRM, serving as the commercial hub for B2B SaaS companies. This year, we’re honing both our Subscription Analytics and CRM offerings, while also refining their integration into a cohesive platform.

Payment Features 52

Payment Features Subscription Benchmarks Churn 52

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Benchmarks Customer Success Scale 52

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Benchmarks Customer Success Scale 52

Chart Mogul

JULY 6, 2023

We’ll also share the latest benchmarks on negative churn among SaaS businesses. Benchmark your churn metrics against 2100+ SaaS businesses How negative churn causes explosive growth How to achieve net negative revenue churn What is churn? If you want, you can learn more about churn basics and benchmarks on our blog.

Benchmarks 52

Benchmarks Churn SaaS Customer Lifetime Value 52

Clouded Judgement

DECEMBER 21, 2023

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Let’s get into some high level data. last quarter to 1.6%

Cloud 177

Cloud Software Benchmarks Retention 177

FastSpring

FEBRUARY 6, 2019

Netflix, for example, markets free trials heavily because their data shows that they work, retaining about one in three people for a subscription. Once they’ve seen the platform or software in action, they’re more likely to continue to use your product and extend their subscription beyond the free trial period.

Payment Features 67

Payment Features Payment Solutions Subscription Pricing 67

Clouded Judgement

SEPTEMBER 12, 2023

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. net retention and CAC payback).

Cloud 169

Cloud Software Benchmarks Retention 169

SaaStr

SEPTEMBER 19, 2023

This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. PLG is about investing in product and data instead of sales and marketing. Notion Capital came up with a benchmark for the days when you’re below $20M ARR. Apple hasn’t done any.

Business Model 253

Business Model SaaS Payments Payments Headcount 253

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

User Pilot

NOVEMBER 27, 2023

Ways to analyze churn and improve retention rates based on the data. The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period. During the month, 30 customers left and ended their subscriptions. How to make sense of customer churn and retention data?

Churn 79

Churn Retention Benchmarks Customer Lifetime Value 79

Chart Mogul

JUNE 1, 2023

Whether you have annual or monthly subscriptions (or a mix of both), it is common to measure retention over 12 months. Download the SaaS Retention Report, a study of over 2,100 businesses , to get all the data. Reminder: in SaaS, a cohort is a group of customers that start their first subscription in the same month and year.

Retention 90

Retention Metrics Benchmarks SaaS 90

Clouded Judgement

APRIL 12, 2023

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. net retention and CAC payback).

Cloud 161

Cloud Software Benchmarks Retention 161

OpenView Labs

SEPTEMBER 23, 2019

The most popular visualization of SaaS valuation data has revenue multiple plotted against growth (see the left-hand chart below). Benchmarks are the only check on whether or not a business is generating efficient growth. How Do I Know What My Benchmarks Are? You have your peer benchmark set. Horizontal).

Benchmarks 40

Benchmarks Data SaaS Scale 40

Clouded Judgement

JUNE 20, 2023

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Of course, these two charts show historical (ie lagging) data.

Cloud 161

Cloud Software Benchmarks Scale 161

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. How do I upgrade a subscription in Stripe?

Subscription 97

Subscription Payment Features Software Review Payments 97

Clouded Judgement

AUGUST 25, 2023

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. ” “Data Layer. ” “Data Layer.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Chart Mogul

NOVEMBER 30, 2023

In 2021, ChartMogul experienced a transformative shift in data strategy when we introduced a dedicated data engineering team. Updating the data engineering stack streamlined data processing; reducing the time and effort invested in manual data handling.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

Baremetrics

JULY 30, 2021

Chargebee is a company that offers a wide range of features and toutes itself as the leader in subscription billing management. Within their platform, users can manage various aspects of their online customers such as subscription, recurring billing, invoicing, payments, accounting, taxes, and more.

Systems Review 52

Systems Review Technical Review Payment Features Payments 52

Tom Tunguz

OCTOBER 9, 2013

One number investors use to benchmark SaaS startups across sectors and industries is sales efficiency. Below are the sales efficiency benchmarks for the approximately 20 publicly traded SaaS companies calculated on an annual basis by years since founding. The raw data is here. Thanks to @angusdav for making this point.

Benchmarks 120

Benchmarks Sales Recruiting Startup Sales 120

Clouded Judgement

DECEMBER 20, 2022

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. net retention and CAC payback).

Cloud 130

Cloud Software Review Software Benchmarks 130

Baremetrics

AUGUST 6, 2021

Forecasting MRR Movements Churned Subscriptions or Cancellation Insights Trials Customer Profiles and People Insights Benchmarking Segmentation Financial Reports with Baremetrics Baremetrics Provides Smarter Financial Reporting Forecasting In-Depth Reporting Trial Insights Enhanced Customer Profiles See Your First Report Today.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Clouded Judgement

APRIL 4, 2024

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. Rubrik Overview From the S1 - “We are on a mission to secure the world’s data. Cyberattacks are inevitable.

Benchmarks 117

Benchmarks Data Cybersecurity Cloud 117

ProfitWell

NOVEMBER 13, 2019

The health of your SaaS business is entirely in the data, and a lot of SaaS professionals tend to think that the more data they’re actively tracking, the better. The good news is that the most important subscription KPIs are constant across SaaS businesses, whether you’re selling a timekeeping software or an accounting tool.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. In addition, it affects cash flow.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

Baremetrics

OCTOBER 9, 2021

In addition, Stripe’s analytics side can be lacking the needed depth for SaaS businesses that rely on recurring revenue. That’s why Baremetrics is a great additional tool for companies looking to get all they can out of their data. Sign up for the Baremetrics free trial and start managing your subscription business right.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Baremetrics

SEPTEMBER 15, 2021

The growth of active users Changes in Monthly recurring revenue (MRR) Churn Rate Expansion MRR See all of your financial data with Baremetrics. Even better, these growth metrics can be weighed against industry benchmarks to analyze growth within the proper context. See all of your financial data with Baremetrics.

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

OPEXEngine

DECEMBER 17, 2019

This is true even though selling software on a subscription basis has been around for well over 20 years. The Value of Benchmarking. In my experience working with enterprise SaaS companies over the past five years, I’ve seen a large variance in benchmarks for gross margin across subscription software businesses.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

OPEXEngine

JUNE 29, 2020

Benchmark the health of your SaaS company, and. Some companies choose to look at total revenue, but if you offer one-time services on top of monthly subscriptions, then looking at monthly recurring revenue will give you a more accurate picture. Demonstrate to potential investors that your company is worth putting money into.

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

OpenView Labs

OCTOBER 30, 2019

As you may have guessed from Firas’ background, we’re huge fans of OpenView, which recently published the 2019 Expansion SaaS Benchmarks Report and accompanying Expansion SaaS Benchmarks Data Explorer. Companyon’s SaaS Benchmarks Modeling Tool. How to Use The SaaS Benchmarks Modeling Tool.

Benchmarks 40

Benchmarks SaaS Metrics Retention 40

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. The main difference between accounting for a subscription vs. a traditional business is the method used.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

BetterCloud

APRIL 2, 2024

A centralized dashboard provides a complete picture of all of your applications and software subscriptions to empower your team to identify underutilized subscriptions and optimize costs effectively. Pulse surveys will allow you to leverage this data during contract negotiations, enabling meaningful discussions on software value.

Technical Review 52

Technical Review Software Review SaaS Benchmarks 52

Tom Tunguz

OCTOBER 12, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. WorkDay envisions being the place of record for all Human Resources data for companies with more than 5,000 employees.

Benchmarks 111

Benchmarks Deferred Revenue Venture Capital Outsourced Development 111

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Baremetrics

JUNE 17, 2021

Data Enrichment is the process of adding value to your already existing data by providing supplementary information and context. The additional data can be retrieved from another data source within the same organisation or a third-party application altogether. 3 What kinds of data can enrich your customer profiles?

Data 96

Data Scale Payment Methods Payment Solutions 96

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Today, we’ll examine Tableau, the market leader for data visualization software.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Sales Hacker

NOVEMBER 19, 2020

Intent data can change how you prospect, manage the sales cycle, and close deals. And the right data can be the difference between success and failure. And while there are many types of intent data, let’s dig into three that you may not have thought about in the past. What is Intent Data. Online subscriptions.

Data 110

Data Construction Software Review Sales Hiring 110

Chargebee

DECEMBER 7, 2023

Based on a benchmark report from PwC, Finance Teams continue to spend about 30-40% of their bandwidth on data collection, quality checks, and reporting. Here’s a look at what’s new: Gain Deeper Insight into Subscription Metrics for Informed Decision-Making […]

Finance 75

Finance Benchmarks Subscription Payment Features 75