Tom Tunguz
NOVEMBER 18, 2021
Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. The first is the company sell 3 or 5 year contracts that are non-refundable and non-cancellable at relatively small ACVs of $35k.
ChurnZero
DECEMBER 9, 2022
More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. We also measure NPS, and we benchmark that across all acquisitions. Q: FranConnect has customers of all sizes, from emerging and growing to scaling and enterprise. You run the gamut.
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SaaStr
MARCH 12, 2019
Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.
SaaStr
JANUARY 17, 2020
What other elements of the contract should startups really spend a lot of time focusing on? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. But the pricing is just one element, so to speak, of the contract negotiation process.
SmartKarrot
AUGUST 16, 2022
QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. Only when some metric goes off the benchmark can you know something is wrong.
SaaStr
APRIL 16, 2019
Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. When we benchmarked ourself, when we started this company, we didn’t say we wanted to be the biggest company in Raleigh. It was our largest contract to date, kind of helps the other quarter.
Sales Hacker
OCTOBER 13, 2020
Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?
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