User Pilot

MARCH 26, 2024

Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. You can create retention tables to monitor retention rates among users over time. Book a Userpilot demo to start benefitting from retention analysis! Benchmark reports.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

AUGUST 31, 2023

While you can only view the user cohort changes in Heap, GA4 allows you to analyze retention by seeing differences in active users, event count, transactions, or purchase revenue. You can track retention of your preferred segments in 90 days by default, but you can also select other time ranges. Retention analysis in Heap.

Software Review 97

Software Review Technical Review Underperforming Technical Team Retention 97

User Pilot

AUGUST 31, 2023

While you can only view the user cohort changes in Heap, GA4 allows you to analyze retention by seeing differences in active users, event count, transactions, or purchase revenue. You can track retention of your preferred segments in 90 days by default, but you can also select other time ranges. Retention analysis in Heap.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

ChurnZero

OCTOBER 22, 2021

Director of CS at Convercent, which operates in the ethics and compliance space, also uses access as an incentive in lieu of material gifts. Key Takeaways on Retention Benchmarks for SaaS Companies – Discover how private SaaS companies are doing in terms of retention, and the impact that it has on funding.

Customer Success 96

Customer Success Investment Systems Review Technical Review 96

ChurnZero

NOVEMBER 5, 2021

Verify your regulatory compliance Throughout the year, your processes and customers will likely change, as will the data you collect from them. To learn how ChurnZero helps customers comply with privacy laws, check out our documentation on ChurnZero’s API for privacy laws compliance.

Software Review 52

Software Review Customer Success Software Technical Review 52

ChurnZero

NOVEMBER 5, 2021

Verify your regulatory compliance. To learn how ChurnZero helps customers comply with privacy laws, check out our documentation on ChurnZero’s API for privacy laws compliance. Benchmarking your performance will be especially important if you plan to expand your investment in your Customer Success tech stack or operating budget.

Software Review 52

Software Review Customer Success Software Technical Review 52

User Pilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs. Cohort analysis : Analyze retention trends using cohort tables.

Retention 52

Retention Software Review Technical Review Systems Review 52

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 65

Retention Software Review Technical Review Scale 65

OPEXEngine

FEBRUARY 22, 2022

Avalara is a tax-compliance company that sells software subscriptions that enable companies of all sizes and industries to manage tax requirements across varying tax jurisdictions, thus reducing resource requirements for this function, improving auditing, and lowering the risk of errors in tax calculations.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

ProfitWell

FEBRUARY 26, 2020

Customer retention can hold more weight than acquisition. Retention shows that you are providing a valuable service that keeps your customers coming back. An easy way to visualize retention is through the leaky bucket metaphor. Trying to build a business with poor retention is like trying to fill a leaky bucket.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

SmartKarrot

FEBRUARY 21, 2023

Account management is the practice of providing customers with service, support and improvement opportunities to increase their consumption of a product or service and maximize retention, cross-sell and upsell opportunities within the customer base. To build scale, appropriate processes are deployed.

Management 10

Management Scale Customer Success compliance 10

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

They offer app store page audits, A/B testing for your page and comprehensive ASO analytics and benchmarking. According to this App Retention & ROI report , apps only have a 21% retention rate by day one and by day 90, this falls right down to 1.89%. You can also check out their guide to App Store Screenshots here.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

User Pilot

MARCH 14, 2024

Comprehensive metrics : A dashboard that gives access to key metrics like churn rate , retention, and average order value for a quick health checkup of user groups. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Drive customer satisfaction and retention – you can adjust your plans to close value gaps. To identify your value metrics look at your product use cases.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SaaStr

JUNE 13, 2019

The first goal is to share with you benchmarks. We believe benchmarks are really useful to help you build your business, because they provide good goalposts for financial planning and for goal setting. Our second topic, benchmarks around retention. Logo retention. If we move on to net dollar retention.

Scale 201

Scale SMB Sales Hiring Payment Services 201

User Pilot

MARCH 14, 2024

Comprehensive metrics : A dashboard that gives access to key metrics like churn rate , retention, and average order value for a quick health checkup of user groups. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term. last 2 weeks, or last 180 days).

Software Review 52

Software Review Technical Review Pricing Retention 52

User Pilot

MARCH 14, 2024

Here’s how you can do it: Select Retention Analysis under the Retention chart and select the Start and Return events. Besides Retention Analysis, you can use charts like Engagement and Funnel to support insights collected from churn analysis. For churn analysis, you can analyze events like Pageview and Signup.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

MARCH 14, 2024

You can use the Funnels, Journey Maps, Engagement, and Retention analysis features for a more detailed look at user behavior. It particularly helps with retention. Once you’ve created a segment, you can use it to filter all kinds of data, including Funnel, Engagement, and Retention analysis. Session replays feature on Heap.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Cohort analysis : Analyze retention trends using cohort tables. Cohort analysis : Analyze retention trends using cohort tables. This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. This functionality will be available in Q4 of 2023. Cool isn’t it?

Churn 52

Churn Software Review Pricing Technical Review 52

User Pilot

MARCH 14, 2024

Other product analytics features that come in handy include Journey Maps, Funnel analysis, Retention analysis, and Heatmaps. Once you’ve created a segment, you can use it to filter all kinds of data, including Funnel, Engagement, and Retention analysis. Heap provides numerous filters for these events too. Usage tracking on Heap.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SmartKarrot

JANUARY 19, 2022

Role: Director of Customer Success Location: Nashville Metropolitan Area, US (Hybrid) Organization: LNCsearch As a Director of Customer Success, you will manage the workflow of the call center and ensure compliance with established benchmarks and standards. Successfully onboard new customers delivering ‘go-live’ dates on time.

Merchant Services 3

Merchant Services Customer Success Scale Outsourced Development 3

User Pilot

APRIL 21, 2024

Retently : Focused on NPS surveys specifically, Retently enables users to A/B test survey designs, run segmented campaigns, and analyze feedback via the NPS dashboard. 11 Retently Retently is a leader in the realm of NPS feedback software surveys designed to help product teams gauge customer loyalty and satisfaction.

Software Review 52

Software Review Software Pricing Enterprise 52

User Pilot

MARCH 14, 2024

Once you’ve created a segment, you can use it to filter all kinds of data, including Funnel, Engagement, and Retention analysis. Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 11, 2024

Set up your metrics to measure growth and retention. Comprehensive metrics : A dashboard that gives access to key metrics like churn rate , retention, and average order value for a quick health checkup of user groups. Choose the start and return events defining retention in your product, like ‘Signed in’ and ‘Invited teammate’.

Software Review 52

Software Review Systems Review Technical Review Pricing 52

User Pilot

MARCH 11, 2024

Set up your metrics to measure growth and retention. Deliveroo, for instance, used Mixpanel to look at retention rates after one and three weeks. This research led to higher retention rates and less churn. Cohort analysis : Analyze retention trends using cohort tables. This functionality will be available in Q4 of 2023.

Software Review 52

Software Review Churn Systems Review Technical Review 52

User Pilot

FEBRUARY 13, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Satisfaction benchmarking : Userpilot has a built-in NPS dashboard that tracks customer loyalty over time. What is Walkme?

SaaS 52

SaaS Onboarding Benchmarks Enterprise 52

User Pilot

APRIL 14, 2024

Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. You can use the Funnels, Journey Maps, Engagement, and Retention analysis features for a more detailed look at user behavior. It particularly helps with retention. Session replays feature on Heap. Analytics on Heap.

Technical Review 52

Technical Review Software Review Onboarding Mobile 52

User Pilot

MARCH 14, 2024

Other product analytics features that come in handy include Journey Maps, Funnel analysis, Retention analysis, and Heatmaps. Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Usage tracking on Heap.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

DECEMBER 10, 2023

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Here’s how you can do it: Select Retention Analysis under the Retention chart and select the Start and Return events. Pro – Tailored for enterprise businesses with robust security and compliance requirements.

Churn 52

Churn Software Review Technical Review Scale 52

User Pilot

MARCH 14, 2024

Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Retention tables : This lets you gauge product performance – how effective it is at retaining users using cohort tables and retention curves. Paths: You can generate and access path reports directly within the reporting builder in Userpilot, alongside funnels, trends, and retention reports.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

APRIL 14, 2024

Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. Survey templates : There are 14 survey templates to choose from so you can gather feedback on specific features or run customer satisfaction benchmarking surveys like CSAT and CES.

Software Review 52

Software Review Onboarding Mobile compliance 52

User Pilot

APRIL 14, 2024

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. From in-app user activity and new sign-ups to session durations and retention rates , you can track various metrics.

Software Review 52

Software Review Technical Review Onboarding Pricing 52

User Pilot

MARCH 11, 2024

Set up your metrics to measure growth and retention. Retention analysis : With the retention analysis feature, you are able to track how often users return to your application after their initial interaction. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

Software Review 52

Software Review Technical Review Systems Review Pricing 52