Blulogix

MARCH 15, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Achieving End-to-End Automation In the competitive arena of B2B subscription s , the quest for operational excellence is unending. Pilot and Iterate: Implement automation in stages, starting with areas that promise quick wins.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Andreessen Horowitz

APRIL 23, 2024

Alex: The other side of the equation on customer acquisition is monetization. One of the criticisms of SMB software is that each customer can only provide so much revenue. BILL started much heavier on subscription, but has really leaned into payments over the last several years. It’s a transaction business.

Payments 108

Payments Forecasting Payment Services Payment Solutions 108

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question.

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. Use this guide to help you find the best B2B CRM for your business. What is a B2B CRM? Why Do I Need B2B CRM Software? SAP Sales Cloud. HubSpot CRM.

Payment Methods 79

Payment Methods B2B Payment Solutions Payments 79

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

FastSpring

JANUARY 29, 2021

Some of the updates to our platform include faster seller onboarding, support for more languages, and a play-by-play rundown of how we’ve made PSD2 compliance effortless for our sellers. Part of the beauty of our platform is that we take on all the merchant complexity related to global ecommerce.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? This year, we’re shaking things up with our first ever B2B marketplace napkin! Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. The second factor to consider is whether or not the solution was built for your type of business.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

FastSpring

MARCH 16, 2023

MapTiler has seen significant growth in revenue in countries with active affiliate partnerships. For instance, since they onboarded an affiliate partner in Japan, their sales in the country have increased by over 300%. Make It Really Easy to Get Started A big part of MapTiler’s success is how user-friendly the platform is.

Payment Methods 144

Payment Methods Payments SaaS Payments Social Media 144

OPEXEngine

AUGUST 17, 2021

If you fall into this camp or feel like your financial operations could use some help, we’ve found these best practices to work time and again for growing B2B SaaS businesses: Ditch the spreadsheets. Choose a solution made for B2B. Metrics aren’t just for investors, you’ll need them to grow the business.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

User Pilot

FEBRUARY 7, 2024

That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

CustomerSuccessBox

OCTOBER 21, 2021

This is highlighted by the fact that the onboarding process is when 50% of the churn happens. Here is a free guide to take your SaaS business from a Reactive approach to Proactive approach ! The subscription model has become the majority in the B2B SaaS industry. You can retain them for years on end! million dollars.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

SaaSOptics

MARCH 10, 2022

SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks. SaaSOptics automates your expense and revenue recognition , helping you keep your data clean and making audits a breeze. Utilizing ePay tools makes sending invoices and receiving customer their payments easy.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

User Pilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information.

SaaS Payments 81

SaaS Payments Payment Methods Strategy Payment Solutions 81

CustomerSuccessBox

MARCH 25, 2021

In B2B SaaS you spent anywhere between 1 – 3X times the Annual contract value (ACV) as your Cost of Acquiring the Customer (CAC). Because the plan is to retain and grow the recurring revenue from these customers for many years to come. Well, churn is inevitable but what pains in B2B Customer Retention are unexplained churn.

Retention 52

Retention SaaS Payments B2B Business 52

Buffer Resources

JULY 11, 2023

I want to share more about my journey of building a creator business while working full-time. Here are what I did to achieve growth and monetization in the first five months. Focus on evergreen and owned platforms Most creators default to publishing content on social media platforms first.

Payments 68

Payments Social Media Systems Review AI Search 68

Neil Patel

JULY 12, 2021

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. lets you send targeted messages to your customers that you can craft based on how they interact with your business. Use Customer.io to Automate Timely Emails.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Aysling

NOVEMBER 11, 2020

If you have strolled around the Aysling website, then it is likely you have seen the term “ Contracts to Cash ” in quite a few places, and you might be wondering what is Contracts to Cash; and how does it apply to my business? For that, we built great integrations to software platforms that pair well with our platform.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

Subscription Flow

NOVEMBER 17, 2023

In this blog, keeping these concerns and this specific context in mind, we will go over firstly an understanding of what SaaS customer journey is, see the specifics of B2B SaaS customer journey , before going over a short guide of steps to follow for the perfect Customer journey SaaS. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 104

Technical Review Systems Review Sales Recruiting AI Search 104

User Pilot

MARCH 31, 2023

In the B2B space, it’s a 25% conversion rate. Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Focus on minimum viable onboarding to quickly deliver value. If you’re in the B2B industry, aim for 25%. What key actions must they complete at the onboarding stage?

Strategy 83

Strategy SaaS Payments Payment Solutions Payment Methods 83

User Pilot

FEBRUARY 5, 2024

For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. Conduct path analysis post-sign-up to identify exit points or confusion, refining onboarding content to guide users effectively towards conversion. However, this benchmark increases to 25% in B2B.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

ChurnZero

JUNE 14, 2022

This is a guest blog contributed by Stephanie Neale, CEO of Blind Zebra , a sales and client success training company for B2B pros. These at-risk indicators can include: Less timely payments (delayed pay or overdue accounts). Slow or no onboarding progression. Step 3: Develop an at-risk process. It’s a Tuesday morning.

Development Team Review 98

Development Team Review Strategy Payments Payment Services 98

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 60

Payment Solutions SaaS Payments Merchant Services Payment Services 60

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. Customer Success: Nail customer onboarding and the customers first 30 days. Explore Untapped Revenue Streams. These can be lucrative, too.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

User Pilot

APRIL 30, 2024

A SaaS product enhances business efficiency with cost-effectiveness, scalability , maintenance-free operation, accessibility from anywhere, easy integration , and inclusive product design. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

FastSpring

SEPTEMBER 16, 2022

But allowing that pattern to continue can deprive us of the ability to improve our B2B business in a way that will directly help your business — and helping online businesses succeed is a priority for us. They may even be able to weigh in on what’s coming down the pipe for FastSpring’s platform.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

OCTOBER 6, 2022

Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more. Read on to unlock product growth opportunities! What influences customer behavior? That’s it.

Payment Solutions 89

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 89

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption.

B2C 133

B2C Payments SaaS Payments B2B 133

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You should pick your influencer partners carefully because wrong choices won’t bring you qualified leads and revenue.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

CustomerSuccessBox

SEPTEMBER 2, 2021

CAC is an important metric for growing businesses to determine profitability and efficiency. An average SaaS business spends 92% of their first-year revenue on customer acquisition. B2B SaaS companies determine the CAC by two major components. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Totango

JULY 13, 2021

The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones. Never give a customer who’s missed a payment downgraded service, as they may not notice they have lost functionality or may even learn to do without it.

Customer Success 100

Customer Success Payment Methods Payments Payment Services 100