Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaSOptics

MAY 19, 2022

More customers = more revenue. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. Metrics: What’s your target win rate for sales opportunities? . Plain and simple.

Acquisition 59

Acquisition Scale Strategy Software Review 59

OpenView Labs

NOVEMBER 30, 2021

Pro-tip: churn isn’t just a customer success problem; it’s a business-wide responsibility that requires contributions from each function. . Here’s what you can do to move the needle: Sales: Sell to the right customer and don’t get too greedy on the initial deal. Marketing: Market to existing customers rather than just prospects.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. How does Rachel see marketing move ever close to the function of customer success today? What is the optimal way for customer success and marketing to work together? *

SMB 179

SMB Scale Startup Marketplace as a Service 179

SaaStr

OCTOBER 30, 2020

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms.

Scale 191

Scale Sales Hiring Mobile Marketplace as a Service 191

SaaStr

FEBRUARY 18, 2020

Anthony : Well, last time we were on a stage together, we were filming B2B Creatives, which thank you so much for being a part of that. I learned so much from you, from, we talked about category creation, why brand matters in B2B. But you’ve really focused in the area of customer success. FULL TRANSCRIPT BELOW.

Scale 210

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 210

SaaStr

JANUARY 28, 2020

Anthony : I’ll add more too and this sounds like a sponsored answer, but customer success becomes even more important as we sort of think about where growth is coming from. Obviously, marketing and investments are expensive and we know the cost to keep a customer is obviously a lot less. The customers love her, right?

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Join CEO Romain Lapeyre as he walks you through how to close your first 1000 customers based solely on data. B2B marketing, yes.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Chargify

AUGUST 17, 2017

Analyze metrics. We hope analyzing metrics is automatically one of the first things a SaaS company does when dealing with stalled growth, but it also seemed remiss to not include the obvious in this post. Curious what metrics industry leaders obsess over? You may also want to analyze metrics you don’t normally prioritize.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Totango

APRIL 14, 2020

The digital transformation of business has finally given enterprises the power to deliver on the potential of B2B customer segmentation. Organizations need to segment customers based on how world events such as COVID-19 affect them. Here are 6 B2B customer segmentation best practices to help make that happen: Stay Goal-Focused.

B2B 71

B2B Scale Marketplace as a Service Sales Hiring 71

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. Why does Manny believe it is so important to track pipeline coverage as one of your core metrics? Innovation is about empathy with your customers.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. An experience that is well aligned with your product: has the candidate been working in B2B vs B2C? In SaaS vs. marketplaces? How is it working?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SmartKarrot

NOVEMBER 19, 2021

One such research that used Apple’s built-in keyboard as metrics and Baidu’s cloud-based speech recognition software found that the error rate in a speech-to-text conversion was 20.4% These VoiceBots can be activated to provide 24/7 services, and many businesses are already using them. lower than typing errors in the English language.

Artificial Intelligence 10

Artificial Intelligence Technical Review AI Search Software Review 10

Sales Hacker

MARCH 2, 2020

B2B Is Really P2P. This is the modern edition of a business classic, confronting the rapidly evolving world of B2B sales with real-world examples, new strategies for confronting competition, and a special section featuring the most commonly asked questions from the Miller Heiman workshops. Strategy and Process. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

APRIL 23, 2020

Customer Success vs Customer Experience: The Difference Between the Journey and the Destination : Customer experience concentrates on touchpoints, while customer success focuses on the end game. It spans the entire customer journey, from product development and adoption to customer retention and growth.

Customer Success 10

Customer Success Marketplace as a Service Travel B2C 10

Sales Hacker

OCTOBER 7, 2021

Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

JANUARY 12, 2021

So we do a lot of work where brands or retailers come and say, “Hey, we want to get some free product out into the marketplace and have some folks actually build reviews around it.” And where it actually came from was we were doing some research on the rise of the CRO role within B2B. But at Bazaarvoice, it does.

Technical Review 59

Technical Review VP of Engineering Sales Hiring Scale 59

SmartKarrot

AUGUST 5, 2021

In recent years, Product Operations roles have evolved to include: Operations, Technical Ownership, Product Strategy, Project Management, Customer Success , and Professional Services. Products can be software, hardware, or even services. This is where we take concepts and make them a reality by creating production lines.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Sales Hacker

AUGUST 31, 2021

Join us for a conversation about Ajit’s pricing philosophy, the effect that price has on customer satisfaction, and why the truth is better than feeling good. If you missed episode 175, check it out here: Protecting Migrant Children: International Social Service. Then three, it becomes really important to align that with the customer.

Product Marketing 64

Product Marketing Scale Marketing Pricing 64