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Clouded Judgement 2.7.25 - "Group + Triage" AI Systems

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. Not the best start to cloud software earnings season! Follow along to stay up to date!

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When 1% Market Share Shifts Represent $5b of Market Cap

Tom Tunguz

If it wasn’t clear before, AI is the single biggest revenue driver in cloud. Microsoft’s Azure is winning share directly from Amazon. ” Much of the AI spend is at the enterprise, where a 50% reduction in customer support cost or a 75% increase in engineering capacity filters billions to the bottom line.

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RAG Explained: What Is Retrieval-Augmented Generation?

How To Buy Saas

For instance, a customer support bot using RAG can pull answers from your latest help center articles, so it always gives customers accurate info specific to your product. All retrieval can be done behind your firewall or within your cloud, so data stays secure. The benefit is a significant boost in customer self-service.

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16 Changes to the Way Enterprises Are Building and Buying Generative AI

Andreessen Horowitz

While some leaders addressed this concern by hosting open source models themselves, others noted that they were prioritizing models with virtual private cloud (VPC) integrations. Leaders generally customize models through fine-tuning instead of building models from scratch. Use cases: more migrating to production 14.

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Best Website Monitoring Services

Neil Patel

This option can drastically reduce unnecessary calls to customer support. Additional features include: Sharable reports Color-coded chart bars Web analytics tool Bounce rate checker SSL certificate monitoring and alerting Cloud performance monitoring Joomla monitoring Server uptime monitoring Website uptime history.

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. What are the benefits of the SaaS model?

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Top Tools for Monitoring API Performance

Teamgate

is a powerful cloud observability platform that helps us monitor our infrastructure and applications in real time. The AI-powered insights have helped us identify and resolve issues faster, resulting in stellar uptime and increased customer satisfaction for Fortune 500 customers.” “Middleware.io ” – Tatevik H.,

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