Intercom, Inc.

DECEMBER 31, 2019

Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. There is a great responsibility to ensure it trends towards the former, not the latter. Big tech takes over. Rise of the cloud and SaaS businesses. The decade ahead.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

How To Buy Saas

APRIL 25, 2024

Staying ahead of the curve is crucial since emerging trends influence the direction the sector will take in the coming years. The first improvements were related to attempts to handle big data, expanding to machine learning-based analytics and predictive modeling. What did SaaS look like before smart technologies?

Artificial Intelligence 52

Artificial Intelligence AI Trends Machine Learning 52

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. They should be able to speak to competitors’ products and broader trends in the space. There’s more competition and more choices for software buyers.

Software Review 162

Software Review AWS Social Media Machine Learning 162

Sales Hacker

DECEMBER 3, 2019

Machine learning is only as keen as the data set it analyzes. The content that resonates best with buyers discusses issues and tells great stories, says Cameron Tanner at AWS. At the US Open, IBM promoted to use of artificial intelligence to find match highlights based on audience noise levels, but that’s only one data point.

Sales Enablement 84

Sales Enablement Artificial Intelligence Branding Sales Hiring 84

Sales Hacker

OCTOBER 7, 2019

And so just really inspiring to hear somebody that’s running such a massive platform that has marketing responsibility for Google Cloud Platform competing with AWS and Azure, at the same time that she’s running, you know, all of the apps that I use everyday—Gmail, Calendar, Sheets, Docs, so really, really inspiring message.

Cloud 44

Cloud Artificial Intelligence Scale GCP(Google Cloud Platform) 44

Valerian Tech

JULY 18, 2023

In this blog post, we will delve into the world of cloud computing, exploring recent trends and developments. Understanding Cloud Computing and Recent Trends Cloud computing refers to the delivery of computing resources, including storage, processing power, and software applications, over the internet.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

Chart Mogul

DECEMBER 6, 2023

Just like machine learning before it disappeared in the background, AI will soon be so ubiquitous that it’s no longer a differentiator. Chatbots and virtual assistants using natural language processing and machine learning will become the norm for things like customer support. In a better way too.”

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 178

Cloud Sales Recruiting Scale AWS 178

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. I joined Intercom about two and a half years ago.

Machine Learning 23

Machine Learning Artificial Intelligence Scale User Experience 23

SaaStr

SEPTEMBER 13, 2020

Byron Deeter and Elliott Robinson, partners at Bessemer Venture Partners, offer macro trends in the public and private cloud markets, strategic advice to cloud founders, and insights into why entrepreneurs should feel auspicious about the future. We’ve all seen AWS and what they’ve done with their platform.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

SmartKarrot

JANUARY 18, 2022

Found by Manoj Dawane in 2016, VTION is an Indian-origin media technology innovation company that aims at measuring media audiences by analyzing consumer trends and behaviors. This company uses IoT and machine learning to help businesses run more smoothly. Freshworks. Capillary Technologies.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

OpenView Labs

JANUARY 3, 2020

To adapt to this trend, it’s important to have a product that appeals to end users of the products and not just the executive buyer. Causal modeling and prediction systems are improving rapidly, driven by machine learning and related technologies. The other direction will be performance-based, or outcome-based, pricing.

Pricing 54

Pricing Scale Underperforming Technical Team B2B 54

Tom Tunguz

DECEMBER 4, 2016

AWS listed business productivity category on their product page which includes collaboration tool to compete with Box and a hosted email product to compete with Gmail and Outlook. This oligopoly on machine learning talent releases advances faster than any start up could. Cloud migration is an inexorable trend.

Startup 100

Startup Machine Learning Artificial Intelligence AWS 100

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. 78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Want to see more content like this? Join us at SaaStr Annual 2020. Twice for retail.

Cloud 166

Cloud Scale Finance Retention 166