The decade software ate the world
Intercom, Inc.
DECEMBER 31, 2019
Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. There is a great responsibility to ensure it trends towards the former, not the latter. Big tech takes over.
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