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The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge (Podcast #498 and Video)

SaaStr

It includes leadership development courses, and responsibilities of managing and hiring one or two reps to get experience. . It can be tough to know the answer to that question, but the indicators should be focused more on the retention side over the acquisition side. . Pothole #4 – Promoting Your Best Salesperson to Manager.

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3 Customer Retention Strategies for the Pandemic’s Next Wave

ChurnZero

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? Customer retention, along with new customer acquisition, has been challenging for most companies when the pandemic hit. And, as you know, a better customer experience leads to better customer retention.

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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees. ” “I hated Katie at that company meeting, it was awful.” But first, I just wanna talk about employee retention for a minute.

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State of the Cloud 2019: Europa Edition with Alex Ferrara, Bessemer Venture Partners (Video + Transcript)

SaaStr

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100
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The decade software ate the world

Intercom, Inc.

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. .

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Starting Up In A Downturn with Cloudflare COO and Co-Founder Michelle Zatelyn (Video + Transcript)

SaaStr

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” And at the end of the day, that’s a leadership decision from founders of saying, “What kind of place do we want this to be for people to work?” As a team together.

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How CIOs & CISOs can prepare to comply with the Indian Digital Personal Data Protection Bill 2023

Audacix

What this means for security teams: you should be supported with greater senior executive sponsorship and leadership as non-technical executives realise and accept the scope of change that must be undertaken. Restrict access and establish retention timelines. Examples include: Veronis, Azure Purview, AWS Macie.