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Startup Metrics

TechEmpower SaaS

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? This isn’t a simple, first-cut acquisition pipeline!

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The Top 10 Things to Know Before Starting a SaaS Company

SaaStr

You really need a great CTO, not just a good business team. A mediocre tech team, a part-time CTO, or even just a decent CTO just doesn’t get you there. If you can’t do the time, don’t do the startup. Every month, the Net New Revenue dial goes back to $0. It’s just too competitive today. Much better.

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Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. If spending $20,000 meant 200 new customers, spending $25,000 would result in 250.

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Who is Lenny Rachitsky: Background, Newsletter, Podcast, and More

User Pilot

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” “Localmind” experienced steady growth until Airbnb made an acquisition offer in 2012, which Lenny accepted.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity. Come up with product and new feature ideas.

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5 Learnings from the Zendesk of HR, AKA Factorial

Point Nine Land

1) You can build a global SaaS winner from Europe Until a few years ago, European SaaS startups with big ambitions had to move to the US. One reason was that there was not enough funding in Europe and that most US VCs didn’t invest in early-stage startups in Europe. How times have changed! Hi” from the dentist’s chair. I kid you not.