Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Where vertical SaaS targets specific industries with purpose-built tools, horizontal SaaS companies develop more generic solutions that are relevant to many different types of businesses.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. Want my team to show you how to put a scaleable application security structure in place?

Cybersecurity 95

Cybersecurity Underperforming Technical Team SaaS Systems Review 95

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. Post acquisition, Allie integrated the technology built at IQ Engines into Flickr search. How does Allie advise other founders on scaling sales teams? Loving our podcast content? Allie Janoch: Yeah, I did.

Sales Hiring 133

Sales Hiring Underperforming Technical Team Technical Advisors Scale 133

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Systems Review Technical Review Pricing 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. These features come in handy for marketing, product, and sales teams alike.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

SaaSOptics

MAY 6, 2022

Customer Core —to maintain and develop customer relationships. Poor financial records are not something you can run away from. Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. The day that acquisition closed, we became a 250,000 person company. We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. Want to see more content like this?

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

ProfitWell

SEPTEMBER 24, 2019

But, it turns out monetization has a far bigger impact on the bottom line than acquisition. In fact, our study of 512 SaaS companies showed monetization was 4x more efficient than acquisition in improving growth and 2x more efficient than efforts to improve retention. It increases LTV through higher prices and better retention.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

User Pilot

OCTOBER 30, 2023

It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Software Review 52

Software Review SaaS Technical Review Underperforming Technical Team 52

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. Open-source communities typically fall into one of two buckets: user communities or developer communities.

Business 52

Business SMB Scale DevOps as a Service 52

Sales Hacker

MAY 26, 2020

As companies adapt to this new normal, keeping your sales team moving together is more essential than ever. Most recently before that, he was Chief Revenue Officer for Marin Software, where he grew revenue from zero to 80 million and was part of the executive management team that completed a successful IPO. He also is a Salesforce vet.

Scale 96

Scale Sales Hiring Technical Advisors Automotive 96

Sales Hacker

DECEMBER 8, 2017

Spike in acquisition purchasing power – validated via Tomasz Tunguz. Acquisition speculation – are there more possibilities that could impact SaaS in 2018? Full impact of new GDPR regulations and compliance laws – likely to hurt many outbound focused businesses who fail to comply. How can that be?

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Scale 118

Scale Banking Technical Review Software Review 118

OpenView Labs

AUGUST 27, 2020

Product led growth (PLG) is an end user focused model that relies on the product itself as the primary driver of customer acquisition, conversion and expansion. This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian).

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89