Andreessen Horowitz

APRIL 23, 2024

One of the holy grails of SMB software is, how are you going to acquire customers? The opportunity is to leverage that trust factor to drive customer acquisition, and it has worked for us. Alex: The other side of the equation on customer acquisition is monetization. What do you think the role of subscriptions are in B2B fintech?

Payments 110

Payments Forecasting Payment Services Payment Solutions 110

OPEXEngine

AUGUST 17, 2021

If you fall into this camp or feel like your financial operations could use some help, we’ve found these best practices to work time and again for growing B2B SaaS businesses: Ditch the spreadsheets. Spreadsheets and disconnected systems open the door for errors. Choose a solution made for B2B. Understand key metrics.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Aaron Beashel

MARCH 9, 2018

In the case of a B2B SaaS company, your Go To Market model outlines the way in which you acquire customers. The best way to illustrate what I mean is by examples, and I’ve used the email marketing software category to illustrate some of the different models taken by different companies in the space. What is a Go To Market model?

Scale 192

Scale SaaS Payments B2B Strategy 192

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Penetration testing is too expensive, I can't afford it. But it's never that simple.

Payment Solutions 84

Payment Solutions Mobile SaaS Payments Payment Services 84

Subscription Flow

DECEMBER 12, 2023

Many software and applications are there that claim to boost the performance of your business, but today, the focus of businesses is such technology that can ensure growth in the long run. Customer Relationship Management ( CRM ) software are the ultimate solution to help you. Once again, CRM SaaS solutions can help you.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Sales Hacker

MARCH 29, 2021

An ecosystem of related products and channel partners exist around every B2B product. As a B2B company, it is imperative to understand your particular ecosystem and take advantage of these opportunities. Processing and remitting payments. Keystone Partner Software: the PRM and the CRM.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

Casey Accidental

DECEMBER 11, 2023

When To Invest in New Products If you want to be proactive in thinking about when you should invest in building new products vs. diagnosing a growth problem and determining new product development requiring years of effort to be the solution, how do you do that? B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. bao solutions - Digital conversation support for your sales success.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Penetration testing is too expensive, I can't afford it. But it's never that simple.

Payment Solutions 52

Payment Solutions Mobile SaaS Payments Payment Services 52

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. And it’s like PLG, supposed to replace Sales Lead growth, but that doesn’t really work in b2b.

Scale 130

Scale Sales Payment Methods Merchant Services 130

CustomerSuccessBox

MARCH 25, 2021

They’ve moved down your marketing and sales funnel and have finally invested in your software. . Unlike the traditional business model, where once the opportunity is marked closed-won, it’s time to celebrate, but when it comes to SaaS, the acquisition is not the end game. What’s next? Will you let them be on their own?

Retention 52

Retention SaaS Payments B2B Business 52

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. Another PLG example, LanguageTool uses a freemium model that works with browser extensions and software plugins. . Answer: It’s the pricing page. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? So data analytics, marketing customer analytics, and technology and acquisition.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. On average, 52% of B2B PPC ads point to their homepage instead of a landing page. Well done, Facet.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

OpenView Labs

DECEMBER 20, 2021

For example, Stripe released Payment Links which is kinda like Calendly, but for payments. Fintech powerhouses Square and Afterpay teamed to grow their B2B audiences. Square acquired Afterpay for $29 billion , joining the other fintech acquisitions like Klarna at $46 billion and Affirm at $18 billion.

Technical Review 79

Technical Review SaaS Payments Software Review B2C 79

SaaSOptics

MAY 25, 2022

In the past, SaaS companies have been forced to choose: Prioritize financial operations, resulting in a lack of acquisition and pricing model flexibility. Or prioritize a billing solution, which could limit their financial visibility and the ability to close their books quickly. .

Payment Services 52

Payment Services SaaS Payments Payments Systems Review 52

Software Platform Consulting

JUNE 25, 2019

The IPO provides another opportunity to examine a massive B2B inter-enterprise network, Change Healthcare’s Intelligent Healthcare Network. It’s a story of how a small EDI player became an impressive company through acquisition and organic growth. This is both a B2B and C2B offering. Rule of 60: The Hard Way.

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information. Trials can be tricky. There’s also the cost implication.

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

Chart Mogul

MARCH 16, 2018

How do you measure mobile app monetization in the context of subscription revenue? Historically, mobile app monetization has largely been about scaling and optimizing ad revenue from in-app purchases (IAP). Many of the same app monetization metrics exist for subscriptions, but the way they’re measured differs considerably.

Payments 49

Payments Mobile Payment Solutions Subscription 49

ProfitWell

JANUARY 2, 2020

The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). B2B/Enterprise subscription sales. When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. B2B pricing.

B2C 52

B2C Subscription Payment Features Payments 52

Subscription Flow

NOVEMBER 17, 2023

In this blog, keeping these concerns and this specific context in mind, we will go over firstly an understanding of what SaaS customer journey is, see the specifics of B2B SaaS customer journey , before going over a short guide of steps to follow for the perfect Customer journey SaaS. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

FastSpring

DECEMBER 22, 2020

Many of their software solutions sold by our customers facilitate remote work environments, and most customers have expanded their customer bases meaningfully during the pandemic. We are enhancing nearly all aspects of our ecommerce and payments capabilities to make our customers even more successful. We acquired SalesRight.

Payment Methods 91

Payment Methods Payment Services Payment Solutions Payments 91

SaaSX

FEBRUARY 28, 2021

For many startup software companies (and their founders), an early capital-efficient approach to growth can make a huge difference in the long run. Ah…you know there can’t be a B2B software article that doesn’t mention churn, right? Payment Terms. Churn Rate.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

Aysling

NOVEMBER 11, 2020

To be an ERP or Enterprise Resource Planner, a software platform needs to contain accounting and inventory functionality. Unlike an ERP, Aysling is nearly 100% a Professional Services Automation tool; however, there’s one component that most PSA platforms claim to provide, and it’s shared among ERP solutions. At least not yet.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

ProfitWell

OCTOBER 9, 2019

Every month you need to make sure recurring payments are being processed by your payment gateway and accepted by various merchant accounts. If you miss out on a one-time payment or recurring charge, that’s money you might not get back. What subscription management systems can do for your business. Automate payments.

Payment Services 40

Payment Services Payment Features SaaS Payments Merchant Services 40

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g. In an ideal world, it should be easier and more affordable to retain existing customers than acquire new ones.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

OPEXEngine

AUGUST 9, 2022

A Bain survey of 870 B2B executives worldwide shows the extent of the challenge. Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers. After a series of acquisitions, the company’s sales force was underperforming.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

OpenView Labs

NOVEMBER 30, 2021

It’s tempting to prioritize new customer acquisition as your top growth priority. . 95% of the world’s population lives outside of the US and (naturally) they need business software to power their working lives. For many of today’s leading SaaS companies, software has become a revenue stream rather than the revenue stream.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Chart Mogul

JUNE 9, 2023

Logo acquisition is harder: upselling and retention are crucial. Christoph elaborates on how a long-term, strong economic market with low interest rates led to an influx of capital in the system. Renewal, payment, happy days. Prior to founding Salesroom, Daria was an investor at Oxx, a growth-stage B2B software investment fund.

Trends 52

Trends SaaS Payments Payment Solutions 52

OpenView Labs

JANUARY 29, 2020

I would argue that freemium fell short in B2B and from its ashes rose the PQL,” he explained in a recent post. Freemium: It’s About Acquisition, Not Revenue. However, freemium is a really potent acquisition model. There are costs and benefits to the model — is the acquisition cost worthwhile for your company?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Baremetrics

MAY 13, 2021

If you’re a “freemium” app that works by offering both a free version (with restrictions), it’s great to let users decide that the upgrade is worth it on their own. With the transactional model, it’s easy to fall into the trap of focusing too much on customer acquisition and not enough on retention.

SaaS Payments 66

SaaS Payments Payment Services Strategy Payment Methods 66

ProfitWell

APRIL 2, 2020

In the vast majority of cases, these subscription businesses take the form of video Software as a Service (SaaS). Software subscriptions are perhaps the least likely to be influenced by subscription fatigue. If you maintain your own software subscriptions, you'll likely have a tough time denying: that software fulfills a need.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

Incredo

NOVEMBER 1, 2019

8 Smart tactics for your SaaS customer acquisition strategy. In order for this model to work, both your product and your customer acquisition strategy need to be absolutely frictionless. Thanks to the higher priced products, SaaS startups that choose the transactional model have more money to spend on customer acquisition.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157