SaaStr

MAY 25, 2024

Lesson #1: Invest In Customer Support Early Cloudinary strongly believes that customer success and support are enablers of PLG growth and aren’t just a cost center. The developers they hire into CS are engaging as peers with customers and people using the product. They have to make developers successful.

Scale 316

Scale Sales Hiring SaaS Payments Development 316

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Working with FastSpring support, these issues have been very easy to solve. Set up a demo or try it out for yourself.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

Stax

JULY 25, 2024

– Your POS system needs to support the products and services you sell. For example, if you own a clothing retail store, your POS system should help you enter the inventory’s different sizes and colors. Or maybe you want one with customer management features to help you with personalized marketing strategies.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. Family trees, mind mapping, and plot templates based on proven storytelling methods help you finish that novel!

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

Stax

MARCH 21, 2024

billion in 2023 and is projected to cross $250 billion this year. The SaaS model isn’t just for the tech industry—cloud services are widespread in industries such as healthcare, retail, eCommerce, and education. In this article, we’ll explore the many benefits of SaaS and how to implement SaaS payments.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Remitting sales tax (or VAT and GST) is rarely as simple as filling out a form and wiring a payment.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

User Pilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Primary onboarding flows should be short and focused on training customers in basic functionality. Should you follow customer onboarding trends?

Onboarding 97

Onboarding SaaS Payments Trends Payment Methods 97

Stax

DECEMBER 6, 2024

Worldpay stands as a leading global payments company, offering a comprehensive suite of payment processing solutions to merchants and financial institutions across the globe. With a robust presence in over 146 countries, Worldpay is equipped with a team of seasoned experts who bring extensive experience in the payments industry.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Stax

MAY 30, 2024

Integrating an all-in-one payment processing solution could help FSM software providers beat their competitors. Marketing Your FSM Software FSM Software Marketing Tips Description Invest in SEO Establish an online presence by optimizing your website to reach customers searching for FSM software.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payment Features 104

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Frictionless sign-ups and proactive support are now essential for winning over users. Personalized experiences are becoming standard in the SaaS world.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Subscription Flow

MARCH 20, 2024

Read more: Your Strategy to Boost Digital Magazine Subscriptions Section 1: Understanding SimpleCirc and its Place in the Market SimpleCirc has set itself apart in today’s cutthroat market by revolutionizing circular payments and providing user-friendly solutions that expedite transactions involving several parties.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Stax

JANUARY 24, 2024

Existing QuickBooks Desktop users face the choice of upgrading to a newer version, switching to QuickBooks Online, or exploring alternative accounting software. While QuickBooks Desktop won’t disappear immediately, Intuit’s shift focus on cloud-based applications signals a shift away from supporting local applications.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Point Nine Land

SEPTEMBER 6, 2023

When I invested in FreeAgent in early 2009, I found the value of an online accounting solution SO compelling that I naively believed every small business in the UK would just have to adopt online accounting. ticket deflection in customer support, AI-based contract drafting in legal, or automated creation of medical notes in health).

AI 119

AI SaaS Payments Payment Solutions Artificial Intelligence 119

Stax

DECEMBER 6, 2023

In an era defined by digital transactions and cashless payments, the process of paying for goods and services is more convenient, and increasingly reliant on credit card transactions. However, as the popularity of credit cards and digital wallet payments continues to surge, the costs associated with accepting them also do.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Natalia Luneva

APRIL 24, 2025

Did you know embedded payments can increase a software provider’s income? They turn payments into a new source of money. B2B payment transactions exceeded 15 billion in 2024 , with digital payments now making up 85% of transactions. Embedded payments are a game-changer. billion in 2023 to $291.3

Payments 40

Payments Embedded Payments Payment Services Payment Solutions 40

User Pilot

MAY 8, 2024

Tips and strategies that can help you satisfy customer needs include: Prioritize essential customer needs using techniques like Kano or MoSCoW. Personalize experiences for different customer segments. Deliver exceptional customer support using AI and self-service resources. Userpilot resource center.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

All that Saas

JUNE 11, 2022

In this ManageEngine OpManager review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. ManageEngine Network Performance Management Solution Review (2023) 1. This excellent feature keeps everything stored in one place, optimizing storage usage.

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

How To Buy Saas

OCTOBER 11, 2023

Features of Amazon SES Offers Multiple Sender Option: You have access to several methods of sending emails, like the Amazon SES API, Amazon SES console, and the Simple Mail Transfer Protocol (SMTP). These include personalized welcome messages, account setup, password resets, purchase receipts, shipping or delivery information, and a lot more.

Technical Review 52

Technical Review Software Review Systems Review Payment Methods 52

User Pilot

AUGUST 15, 2023

Online marketing strategies for social media, emails, press releases, etc. KPIs like customer acquisition cost , trial-to-paid conversion rate , customer engagement score , etc. It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

OpenView Labs

JANUARY 13, 2022

One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success. The customer success leader is often the person who owns the renewal number. We’ll see you back here in January 2023 to see how we did. .

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Natalia Luneva

APRIL 24, 2025

Imagine cutting years off payment system setup. The number of Payment Facilitators (PayFacs) has grown 13.8% For businesses, this means they can use payment systems without starting from scratch. PayFac as a Service lets companies add payment processing to their platforms. This is up from $32 billion in 2023.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

Panintelligence

JULY 23, 2024

billion in 2023. Furthermore, consumers are spending more with digital wallets, with the most popular embedded finance tool right now being payments via digital wallets. This trend highlights the growing importance of seamless, integrated payment solutions in the embedded finance landscape. billion by 2032, up from $54.3

Payments 52

Payments Payment Services Payment Solutions Trends 52

How To Buy Saas

SEPTEMBER 3, 2024

Centralized Repository: Make sure that the software has a centralized location or repository to store and manage all the sensitive company documents. Many software supports advanced search options to help you find and track important documents when you need them. Phone support is available only for paid plans.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

SmartKarrot

JUNE 29, 2020

It is, therefore, becoming increasingly crucial for B2B businesses to actively engage with their target audience using online channels. In fact, the mobile business applications market is expected to be worth $140 billion by 2023. It isn’t always feasible for them to check out your website and learn more about your product/services.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

SmartKarrot

JUNE 29, 2020

It is, therefore, becoming increasingly crucial for B2B businesses to actively engage with their target audience using online channels. In fact, the mobile business applications market is expected to be worth $140 billion by 2023. It isn’t always feasible for them to check out your website and learn more about your product/services.

Payment Solutions 10

Payment Solutions Mobile Payment Methods B2B 10

SaaStr

MAY 14, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. And you said you kept the pricing on the website? How did they do?

Sales Hiring 278

Sales Hiring Sales Recruiting Scale Payment Methods 278

FastSpring

FEBRUARY 8, 2024

Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page. FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Buffer Resources

NOVEMBER 4, 2024

  WhatsApp Business reported  having over 200 million monthly active users in June 2023. WhatsApp’s business platform allows businesses to provide customer support and share updates with customers about their purchases. One of the upsides of QQ is you don't need a phone number to sign up.

Social Media 123

Social Media Payments Branding Payment Methods 123

Stax

DECEMBER 9, 2024

This can be done both for credit card transactions made on an eCommerce website or at a physical store. This has been aided by the rise of online banking, which has made the chargeback process as easy as a few clicks. The merchant processes the payment using a card terminal or an online payment gateway.

Merchant Services 88

Merchant Services Payment Services Payment Methods Software Review 88

How To Buy Saas

DECEMBER 4, 2024

In the last few years, we have witnessed digital wallet apps taking over the market, especially after Covid 19, and cashless payments became all the rave. Almost all of us are acquainted with the best digital wallet apps and use them daily for online shopping, bill payments, and splitting with our friends.

Payment Methods 52

Payment Methods Payment Solutions Merchant Services SaaS Payments 52

User Pilot

MAY 17, 2025

Similarly, colors, icons, date formats, and even payment methods can have vastly different meanings and usability standards across regions. Your localized experiences, combined with other in-app personalization strategies, will enable you to consistently deliver value and reduce user churn.

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66