FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Kellblog

OCTOBER 13, 2022

And what’s the impact on your other SaaS metrics? If ARR is a forward-looking metric [6], what do ARR-based metrics like net dollar retention (NDR) mean [7] in a world without fixed forward commitments? What’s your CAC ratio if I don’t know what your ARR is because I don’t know what the recurring means?

Metrics 133

Metrics SaaS Payments SaaS Payment Features 133

SaaStr

NOVEMBER 16, 2022

At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. When you hire your first couple reps, they do need to have sold a software product. It can work out a little bit for tiny SMBs, but it doesn’t work in software, okay? ” I mean, whatever or, “The internet, the app doesn’t work.”

Sales Hiring 222

Sales Hiring VP of Engineering Payment Methods Scale 222

SaaSOptics

FEBRUARY 11, 2022

There’s a reason most late payments are rewarded with fines: cash is king, and companies need to know when they can expect to be paid. In this post, we’ll discuss the main tool companies use to manage these delayed payments and mitigate potential damage to their cash flow: the Accounts Receivable (AR) Aging report.

Payment Methods 85

Payment Methods Payment Features Payment Solutions Payment Services 85

SaaStr

MARCH 27, 2023

Most of the app sales and net retention comes from deploying software and tech-driven features that have 100% gross margin. Sometimes you can offer flexible payment terms to customers, but then finance part of the future payments to recover the CAC upfront and be able to redeploy the cash in the future.

SaaS Payments 206

SaaS Payments Technical Review Software Review Venture Capital 206

User Pilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

SaaS Payments 95

SaaS Payments Software Review Payment Solutions Payment Methods 95

OPEXEngine

FEBRUARY 1, 2022

That’s a 5x growth in six years, and it is estimated to reach $171 billion in 2022, continuing to dominate the cloud services market. Often that lends itself to people and processes, and systems. The billing system is where most customer interaction occurs throughout the organization. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Full Session

NOVEMBER 8, 2022

They help you understand how to optimize your website, web app, or landing page. Now, let’s begin this comprehensive article by highlighting the basics of website session recording software. Session playback helps you focus on the video and pay closer attention to how visitors interact with your website or app.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Point Nine Land

FEBRUARY 24, 2023

How to show different revenue streams in vertical SaaS A few weeks ago, our portfolio company Jobber announced (besides a $100M Series D) that its 200,000 customers — small businesses that provide home services like lawn care, plumbing, residential cleaning, and painting — have earned $13 billion in revenue in 2022. 5 apples + 4 oranges = …

Payment Solutions 52

Payment Solutions SaaS Payments Payments Payment Services 52

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by the app exchange. Actually, two. Matt Garratt: Fantastic.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

ProfitWell

JANUARY 6, 2020

Here’s a peek at what items the Zoho team is saying are a must: Pause and resume subscriptions , with which your subscription management software allows users to pause and resume their subscriptions on demand. 5 Chapter 4: Utilize a Value Metric. Chapter 4: Utilize a Value Metric. What's the power of your pricing?

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

Chart Mogul

JUNE 9, 2023

2022, however, was not as impressive. in 2022 (vs. Christoph elaborates on how a long-term, strong economic market with low interest rates led to an influx of capital in the system. Renewal, payment, happy days. Prior to founding Salesroom, Daria was an investor at Oxx, a growth-stage B2B software investment fund.

Trends 52

Trends SaaS Payments Payment Solutions 52

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Which is the key customer retention metrics to track?- Margin that is like software. Know more about NRR: What is net dollar retention? Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Neil Patel

DECEMBER 8, 2020

There’s no doubt that mobile commerce is on the rise — emarketer reports that mobile commerce will grow by 68% in 2022. You can gauge this from metrics like bounce rate and average session times. This is measured through metrics like customer loyalty and repeat business. Trying to do so can waste a lot of resources.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. MRR, obviously.

SaaS Payments 235

SaaS Payments Metrics Payment Methods Scale 235

Neil Patel

JANUARY 4, 2023

Combined, these factors create the following issues with Universal Analytics: UA struggles to track people who use apps and websites to access business information. Go through this line by line and make sure all of the metrics you covered in your UA audit are mentioned here. Step 4: Create Any Custom Metrics You Will Need.

Payment Methods 82

Payment Methods Payments Payment Services Payment Solutions 82

OpenView Labs

NOVEMBER 30, 2021

Here are six areas to focus on in 2022. 95% of the world’s population lives outside of the US and (naturally) they need business software to power their working lives. For many of today’s leading SaaS companies, software has become a revenue stream rather than the revenue stream. Attract great talent. Get the full report.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. billion by 2022. 28% of IT spending will shift to the cloud by 2022. Get ProfitWell Metrics. ProfitWell Metrics is a free analytics tool that was designed specifically for the SaaS market. Track the below metrics.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. She is a growth leader who passionately follows the human-first approach. Daphne Lopes. Emily Garza.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

JUNE 16, 2022

The primary responsibility of a Chief Financial Officer (CFO) is to ensure that various financial business processes such as billing and payment procedures are working smoothly. Subscription billing is defined as the implementation and execution of automated recurring billing processes and consumer payments. Like what you are reading?

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. In this article, we are going to summarize the six tools you should consider for cash flow modeling in 2022. What does cash flow modeling software do? and project them into the future.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

All that Saas

JUNE 11, 2022

In this ManageEngine NPMS review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To cater to this challenge, organizations use robust Network monitoring software like ManageEngine OpManager. ManageEngine Network Performance Management Solution Review (2022).

Software Review 52

Software Review Systems Review Technical Review Payment Services 52

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

User Pilot

JANUARY 17, 2022

When designing an onboarding system , it’s more efficient to look at the product onboarding best practices established by other businesses than it is to try to do it all alone. Following user onboarding best practices will have a huge impact on metrics like activation , retention , and feature usage. What is product onboarding?

Onboarding 100

Onboarding Payment Solutions SaaS Payments Payment Methods 100

CustomerSuccessBox

MARCH 23, 2022

A complex enterprise software, that sells a somewhat complex solution, uses the high touch model. Lower-priced, higher-volume products and solutions, which are usually less complex use a low-touch onboarding model. For less complex, lower price point solutions, automated engagement models can work well.

SaaS Payments 52

SaaS Payments Payment Methods Engagement Payment Solutions 52

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. FastSpring helps SaaS and software companies sell around the world. Test creative SaaS pricing model combinations to unlock revenue.

SaaS Payments 144

SaaS Payments Pricing Payments Merchant Services 144

SaaStr

DECEMBER 2, 2021

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

Payment Features 200

Payment Features Payment Services Payments Sales Hiring 200

User Pilot

APRIL 18, 2024

” It’s a good idea to choose the metrics to track at each stage of the conversion path, e.g. CTR, bounce rate, or session duration. Focus on product-led content that presents your product as a solution to specific user problems and teaches them how to use it. SMART goal-setting framework. User persona example.

Payment Methods 89

Payment Methods Marketing SaaS Payments Payments 89

User Pilot

NOVEMBER 24, 2023

Some impressive functionalities offered by this tool to help you achieve your goals include user onboarding, in-app support, funnels, event tracking, in-app surveys, and survey analytics. While UserIQ is a promising solution, there are better alternative tools in the market.

Payment Solutions 52

Payment Solutions SaaS Payments Software Review Payments 52

FastSpring

MAY 30, 2019

Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. With such a big push for subscriptions, it’s important that your digital business has a firm understanding of SaaS metrics.

Finance 63

Finance Subscription Payment Features Payments 63

FastSpring

MAY 30, 2019

Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. With such a big push for subscriptions, it’s important that your digital business has a firm understanding of SaaS metrics.

Payments 61

Payments Finance Subscription Payment Features 61

User Pilot

AUGUST 15, 2023

Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today! Likewise, you’ll also need a way to convince prospective customers to commit to ongoing payments. What is a product launch marketing plan?

ChatGPT 84

ChatGPT SaaS Payments Marketing Social Media 84

Neil Patel

MARCH 8, 2023

A key metric you’ll want to keep track of is the customer lifetime value (CLV). Customer Lifetime Value is the Best Analytics Metric CLV sweeps away all other metrics because it focuses on long-term value, not the flash-in-the-pan appeal of visitor spikes and seasonal fluctuation. Fast forward to 2022, and that’s still the case.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

SaaStr

JULY 8, 2020

Aileen Lee: And so, I think for a lot of states and regulatory agencies and businesses that have been pushing back to enable remote work, they’re going to have to change a lot of stuff and that’s going to take … A lot of investment’s going to happen in software. ”, we are going to have more unicorns.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

User Pilot

JUNE 19, 2023

In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. TL;DR Conversion happens when someone takes a desired action on your app or website. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X So, what’s the benchmark for this critical metric?

Benchmarks 96

Benchmarks B2B SaaS Payments Payment Methods 96

Panintelligence

FEBRUARY 7, 2024

Our own SaaS originated as an internal solution for a leading payment gateway provider. The origins of Fintech SaaS From its origins as a B2C payment enabler to a staple across insurance, lending, compliance and more, Fintech SaaS now boasts a solid foothold within B2B and B2B2X markets. Let's get into it!

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

Sales Hacker

SEPTEMBER 15, 2020

LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. Brian Litvack: W e like to believe, LeagueApps is the operating system for youth sports.

Leadership 63

Leadership Payments Scale Payment Methods 63