Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. .

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

OpenView Labs

JANUARY 13, 2022

This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OpenView Labs

NOVEMBER 30, 2021

Here are six areas to focus on in 2022. 95% of the world’s population lives outside of the US and (naturally) they need business software to power their working lives. For many of today’s leading SaaS companies, software has become a revenue stream rather than the revenue stream. Attract great talent. Get the full report.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. MRR, obviously.

SaaS Payments 231

SaaS Payments Metrics Payment Methods Scale 231