SaaStr

MARCH 15, 2024

Have There Been Any Big Changes for Vimeo Related to Efficiency? In 2021, revenue per employee was around 80k to 100k. His focus is not on operational efficiency but on operational proficiency. We’re in the early days in terms of how it changes how a business operates and unlocks. Times were good.

AI Search 273

AI Search SaaS Advertising Sales Hiring 273

SaaStr

MARCH 7, 2023

Many companies got sucked into the 2021 vortex of a low-interest rate environment and high multiples when they should have focused on growth and efficiency. It’s not a surprise or secret that 2022 was challenging, especially starting the year with 2021 growth expectations. What are companies doing today to scale efficiently?

Outsourcing Services 176

Outsourcing Services Scaling Venture Capital Forecasting 176

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Here’s how they’re doing it. Powering support at scale.

Scale 238

Scale Headcount Mobile Communication 238

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. It exponentially grows organizational efficiency the more you automate, and the better your orchestrated workflows become. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

SaaStr

MARCH 4, 2025

For most at least, gone are the days of 2021 when capital flowed freely and metrics could take a backseat to growth at all costs. Operational Efficiency – The New Focus for 2025 In today’s market, investors care deeply about how efficiently you deliver customer success.

Customer Success 300

Customer Success Metrics Headcount SMB 300