Tom Tunguz

MARCH 17, 2016

He says, “A new-market disruption is an innovation that enables a larger population of people, who previously lacked the money or skill, now to begin buying and using a product and doing the job for themselves.”. Viewing the SaaS world through this lens, disruption means enabling users to do things for the first time.

Innovation 100

Innovation SaaS Payments Payment Solutions SaaS 100

FastSpring

NOVEMBER 18, 2020

For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. The company’s move to circumvent Apple’s App Store policies with its app Fortnite triggered a lawsuit in the process.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

Intercom, Inc.

APRIL 4, 2019

It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. Back in 2016, this is exactly the situation Stripe found themselves in. So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? The first stage is building an organic growth engine.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

User Pilot

DECEMBER 17, 2021

Choosing between the multiple SaaS pricing models is an essential step that every business needs to take to drive product growth. Today we’re going to cover various pricing models, when to use freemium, and how you can leverage psychological tactics in your pricing strategy. How is SaaS pricing different? Easier marketing.

Pricing 98

Pricing SaaS Payments Scale Strategy 98

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 119

AI SaaS Payments Payment Solutions Artificial Intelligence 119

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” Dave has gleaned some valuable CRO insights since he founded Browser to Buyer in 2016, which he shared with FastSpring CMO and Growth Stage podcast host Dave Vogelpohl in our latest episode. Jump to highlights.

Payment Methods 180

Payment Methods SaaS Payments Payment Solutions Payments 180

Buffer Resources

AUGUST 16, 2023

For us, that’s a rewarding indication we’ve stayed true to our mission and strategy to support small businesses. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 198

Payment Solutions Pricing Payments Payment Services 198

Baremetrics

SEPTEMBER 15, 2021

Payment ii. Since 2013, Microsoft has released two new versions, Office 2016 in 2015 and Office 2019 in 2018. Annual licenses fall into the category of subscription licenses, where you can get a monthly or an annual subscription for a product or service. What is a perpetual license? What is an annual license? Implementation iii.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Valuize Consulting

NOVEMBER 25, 2024

In todays competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Baremetrics

JULY 29, 2021

At a time when there are more SaaS solutions than ever before, keeping users engaged and bringing back disengaged users with your product has become increasingly difficult. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Lack of Post-engagement Strategy 3.

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

Chart Mogul

APRIL 20, 2018

Recurring payments give us planning security and enable deep thought. In this conversation, we discuss: The carefully planned process of announcing subscriptions, and the following media buzz. and for letting me drool over that 2016 Apple Design Award trophy…). ARR pivot to SaaS: The strategy behind the numbers.

Payment Features 49

Payment Features Subscription SaaS Payments Payment Services 49

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. We’ve seen the tech and SaaS markets affected by the virus , but if we foster smart and healthy communities, the foundation of our operations—namely, our teams—will forge on.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

ProfitWell

MARCH 9, 2020

Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers. Subscription marketing refers to marketing goods and services to customers on an ongoing basis. Of course, frequently used services can also be sold through subscriptions.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. we spent on consulting services was primarily design related expenses, as James Lavine began working with us. Let’s get right into it starting with how much we’ve spent on the business. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. India has seen exponential growth in SaaS investments in the last decade. This article will help you –.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SmartKarrot

JANUARY 28, 2022

The nation has produced 2,000 startups in the past decade, and a majority of these start-ups have been SaaS-driven. This has helped us come up with the list of the top 25 SaaS companies in Israel. Binah AI is one of a kind SaaS-based startup founded in Israel. Founded in: 2016. To Communications Service Providers.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. And honestly, right now literally is the worst time to raise VC funding I can think of since 2016.

Scale 245

Scale SaaS Payments Scaling SaaS 245

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 293

Business Model SaaS Payments Payments Headcount 293

FastSpring

MARCH 6, 2025

When the first oeksound plugin, Soothe, was created in 2016, creator Olli Keskinen and his friend Hannes Andersson were studying music technology to become recording engineers. Why a frictionless purchase process is such a key focus for oeksound to continue expanding their sales. Jump to video. Jump to transcript.

Payment Methods 146

Payment Methods Business Payment Solutions SaaS Payments 146

Sales Hacker

FEBRUARY 11, 2025

Jordan demonstrates how to use the FIND (Focus, Investigate, Narrate, Deploy) process for your go-to-market strategy and how to speed this up with OpenAI’s Deep Research AI tool. Jordan also shares the prompts and processes he uses when researching target accounts, messaging buyers, and driving revenue.

ChatGPT 78

ChatGPT AI Payment Methods Payment Services 78

SaaStr

MAY 27, 2020

If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. They see it where SaaS companies might trade at 13 times, 15 times, 17 times trailing. So what can you expect for SaaS businesses next year? Intransigent is not a strategy. That’s no strategy.

Technical Review 252

Technical Review Payment Services Payment Methods Development Team Review 252

SaaStr

OCTOBER 10, 2019

Free services must meet users’ basic needs, while also encouraging them to upgrade to the paid version once those basic needs are met. We are an early stage VC, mostly focused on SaaS all over Europe and and beyond. Yeah, we’ve been tracking this since May, 2016 so it’s not been forever. Joaquim Lecha : Not at all.

Scale 164

Scale Scaling Payment Methods SaaS Payments 164

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. I actually wrote about the phenomenon , which I called ‘The Slow Death of Freemium’, back in 2016.

Pricing 105

Pricing Payments SaaS Payments Payment Solutions 105

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.”

Technical Review 144

Technical Review Payment Services Payments AI Search 144

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. How to Develop a Customer Success Strategy. Here’s to your success in 2020! . . .

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Education-related SaaS platforms come second with 7.5% adoption rate.

Benchmarks 98

Benchmarks B2B SaaS Payments Payment Methods 98

FastSpring

JUNE 2, 2025

Likewise, in the tech-meets-ecommerce space, there were very few SaaS companies out there, live service gaming didnt really exist yet, and software companies wanting to sell their software globally had very, very few options. Podcast Full Interview: Audio Listen online or find it on more podcast services. Watch or listen now!

Payment Methods 100

Payment Methods Merchant Services Payment Solutions Payment Services 100