Casey Accidental

NOVEMBER 28, 2023

It looked like this: We eventually re-architected our engagement loops to be based around personalization instead of around friends. It kept investing in making its overall growth model stronger. Many of those ticket buyers, once introduced to Eventbrite, start creating events themselves. But Eventbrite didn’t stop there.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

FastSpring

JUNE 19, 2019

A lot of the findings are expected (there are more internet users than ever, and we’re becoming more obsessed with social media and ecommerce). We’re Personalizing Customer Experiences More Than Ever Before. But for those who have a smartphone, nearly a quarter are “almost constantly” online.

Payment Methods 72

Payment Methods Trends Payments Payment Services 72

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Google and Apple payments make up 2.5% We also plan to continue to invest in paid marketing. Our marketing budget has really grown in the last two years, but we are seeing this investment pay off.

Merchant Services 73

Merchant Services Payment Services Payment Features Payments 73

FastSpring

JANUARY 26, 2024

Why Customer Success Is a Great Investment Customer success is more than just an arm of or partner to customer support — it can have a huge positive impact on ARR, product value, and marketing. What was the first thing you bought online? But the the, I suppose the proper answer would be that this was probably back in 2010.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Frontegg

MAY 27, 2021

Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. Best For: Online Payment Processing. Stripe is soon becoming the default payment infrastructure for all things SaaS. Also, there is less pressure on Sales. This is not all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Established in 2010, Buffer hardly needs an introduction. The Solution: Invest in a revamped data infrastructure. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. You can do that.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? So if we start on the first type of SaaS businesses that sell to SMBs and often one to five person teams, and they likely will always sell to those types of teams. inaudible 00:05:46] commerce business out of Squarespace delivering beautiful websites to contactors, freelancers, and small businesses.

Scale 131

Scale SaaS Payments Sales Recruiting Payment Services 131

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. “For most of us who want to scale, we need capital investment.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. It’s also about payment methods.

SaaS Payments 243

SaaS Payments Metrics Payment Methods Scale 243

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Established in 2010, Buffer hardly needs an introduction. The Solution: Invest in a revamped data infrastructure. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. SEMrush is an online visibility management and content marketing SaaS platform that helps businesses get measurable results from online marketing. Founded: 2011.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Andreessen Horowitz

SEPTEMBER 21, 2023

The UK is home to some of the largest payments companies and most successful neobanks in the world, Wise, Starling, and Monzo among them. If you want to see the future of financial services regulation, look to the UK The foundation: UK’s banking market and infrastructure In 2010, the UK was dominated by a small handful of large banks.

Merchant Services 122

Merchant Services Payment Solutions Payment Services Payment Methods 122

SaaStock

MARCH 1, 2019

According to Mike Laven, CEO of Currencycloud, the one thing necessary for any company to succeed in China – or in any of the Asian countries – is to get local investment. It has more than 100 investments since its founding in 2001. SAIF is also one of the biggest funds, investing in Hong Kong, China and India.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Investment funds like Indie.VC Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M Series A investment). TWO ESTABLISHED COMPANIES CHANGE COURSE. Don't fret, we just bought out our investors and took on some debt.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. So, we started the company, it was about January 15th of 2010. And we were tiny.

Merchant Services 87

Merchant Services Payment Methods Payments Payment Solutions 87

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. SEMrush is an online visibility management and content marketing SaaS platform that helps businesses get measurable results from online marketing. Founded: 2011.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

Intercom, Inc.

OCTOBER 29, 2020

And I ended up as the SVP of Small Business at Intuit, where I was responsible for all of Intuit’s products and services for small businesses, like QuickBooks Accounting, payroll, and payments. Along the way, I guess I should say, on the personal side, I met my husband in business school. At the time, we were all based in Dublin.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Hull

JANUARY 22, 2019

For example, as a lead is nurtured and converts to become a customer, you might need to: Integrate payments (Stripe). The principles of "growth hacking" and the scientific method of hypotheses, experiments, measurement have been around for at least 100 years. Integrate sales CRM (Salesforce). This is marketing.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage. Name, role, and also the stage in which you are investing.

New CTO 150

New CTO Sales Hiring B2C CTO Hire 150

Sales Hacker

JANUARY 9, 2019

Mediative (formerly Enquiro) published The BuyerSphere Project in 2010, a landmark study supported by Google, Business.com, Marketo, DemandBase and others. They lost that bid, and later learned, “We were afraid your lead person is just too young for this role.”. Buyers driven by fear. Whale Fears. I call these “Whale Fears.”

Outsourcing Services 75

Outsourcing Services Outsourced Development Payment Services Underperforming Technical Team 75

SmartKarrot

JANUARY 18, 2022

India has seen exponential growth in SaaS investments in the last decade. Instead of marketing, Zoho invests in R&D and customer service. Found by Girish Mathrubootham and Shan Krishnasam in 2010, Freshworks specializes in providing SaaS customer engagement solutions to businesses of all sizes. Freshworks. Paperflite.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

OCTOBER 24, 2019

Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Notion Capital was really the first fund to have the guts to invest in Tradeshift. But invoicing happens to be connected to something really, really important, which is payments. We were pretty crazy even then.

Payments 104

Payments Payment Features SaaS Payments Underperforming Technical Team 104

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. He had a sense for it.

B2B 135

B2B B2C Scale New CTO 135

ChurnZero

JULY 24, 2020

Defining trust can feel like a bunch of fluff talk, but according to Botsman , there’s an exact formula for trustworthiness that comprises four traits divided by methods and motives: Capability (how you do things). From Fluff to Formula: What is Trust? Reliability – “Can people depend on you to keep the promises and commitments you make?”.

Payment Methods 59

Payment Methods Payments Payment Services SaaS Payments 59