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What’s New at Automattic and WordPress with Co-founder and CEO Matt Mullenweg

SaaStr

SaaStr was created in 2012 to democratize learning and how to build B2B companies, and WordPress was started in 2003 to democratize publishing. WordPress is its own ecosystem, a vibrant community of hundreds of thousands of people who create add-ons, plugins, and develop sites. Then, in 2023, they moved into messaging.

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What is Considered a Good NPS Score and How To Improve It?

User Pilot

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10.

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The Best Website Builders (In-Depth Review)

Neil Patel

For instance, you may be setting up an online shop and your primary consideration may be a low learning curve, whereas somebody else may be thinking about a platform that can allow them to scale easily. This is particularly true if you are already selling products at scale in the real world. Here are some features you should consider.

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PODCAST 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh

Sales Hacker

If you missed episode 89, check it out here: 89: Using Customer Data Platform to Scale Your Org w/ Pat O’Brien. Justin helped build the sales team in ZocDoc. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure. What You’ll Learn.

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The Case Against Budgets, Forecasts, and Performance Targets

Outseta

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment.

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. And we measure scale by numbers of customers and/or products covered. Perhaps it was a carefully thought out initiative.

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Breaking Down the Ultimate Question – NPS

ChurnZero

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Psychology Today had written an article that compiled the results of a few different studies in regards to how humans receive bad information versus good. Breaking Down the Ultimate Question – NPS (Net Promoter Score).

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