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Top 10 Mistakes In 10 Years From Gainsight CEO Nick Mehta

SaaStr

Eventually, you end up with 2000 contract types for 1000 customers. This causes many problems: Complexity for customers Frustration for client-facing teams Difficulty in analyzing the business Inevitably, companies like Gainsight then end up going through a massive project to “simplify” policies, pricing, and complex systems.

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Employee Spotlight: Andrea Nelson, People Operations Champion

FastSpring

In 2000, I helped co-found Pacific Design Technologies, an aerospace company in Goleta, CA. From my initial interview with our CEO, Chris, it was clear that company culture would be a big focus. Q: What inspired you to join FastSpring? A: There were several things that inspired me to join FastSpring in 2017.

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The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)

SaaStr

And almost 2000 people. So today, we’re global. We have offices in San Francisco, L.A., Dallas, Chicago, Atlanta, New York, Philly, Amsterdam, Hamburg, Shenzhen, Hong Kong, and a few others. Like I said, Oh, just shy of … I can’t give the number.

Scale 196
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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

Megan Leuders: So a great example of that is when we’re selling to a large financial institution and we do sell to kind of the Global 2000. At Zenoss, again, our target market is Global 2000. And so I’ll give a quick example. Large enterprise customers. And our marketing strategy is completely an ABM approach.

Cloud 168
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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

And then there was this big ERP dying, which was shot after the first ecommerce new academy scene was going down for 2000 2001. And even at that, at that time, I had a company trying to establish a ecommerce solution based on the Apple database. And I love that very much.

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. Every retail shop was closed by 2000. So, I think as we think about that world, how we sort of focus in on our existing customers, ensure they stay and help make them successful is going to be even more important. I mean, literally.

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. Who has done this well?