article thumbnail

Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. Every retail shop was closed by 2000. If something bad happens, you’re going to have to cut your burn, probably. Maria : Oh, I’ll take the number one thing to improve your culture. I mean, literally. We were wrong.

article thumbnail

How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

And for the past 17 years, Alf has grown the company without any external funding and maintained a strong employee retention rate. And then there was this big ERP dying, which was shot after the first ecommerce new academy scene was going down for 2000 2001. And the problem was, I have no clue in software development.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Where do most teams go wrong in implementing the role out of their CS strategy? Then, I started a company, which I sold in early 2000.

article thumbnail

SaaStr Podcasts for the Week with Box and Eventbrite — September 6, 2019

SaaStr

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. How to build an engineering team. Aaron’s taking support calls, you’ve got people just … you do whatever you need to do to make the company successful.

article thumbnail

The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. FULL TRANSCRIPT BELOW.

article thumbnail

A Step by Step Guide to Revenue Growth with Mark Roberge (Video + Transcript)

SaaStr

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. For Slack, it was one that a team sends 2000 messages. We raised 30 million bucks, we can expand the team. I’ve worked with hundreds of teams on this.

Scale 220
article thumbnail

The Rules You Can Break, The Ones You Can’t With Tradeshift (Video + Transcript)

SaaStr

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Join this discussion to learn how to maximize efficiency within your company. It’s also about remembering nobody knew earlier on what could be the size of a SaaS company.

Payments 104