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Salesforce vs HubSpot: CRM Titans Compared for 2025

How To Buy Saas

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Also used by smaller orgs with IT support. Lets dive in!

Scale 52
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How to Choose a Payment Solution That Scales with You

Stax

From handling spikes in transactions to supporting subscriptions, omnichannel sales, and new markets, your payment processor should make expansion easier. Volume caps, poor integrations, manual reconciliation, and clunky mobile checkout are all signs your current system wont scale with you. Look for red flags that signal limits.

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The Top Mobile App Engagement Metrics Every Product Team Should Monitor

User Pilot

Whatever these metrics tell you, the good or the bad, that’s only half the story. This means only 10% of monthly users engage with your app daily, showing infrequent usage and poor user retention. This feedback helps the product team prioritize improvements to address this pain point. Stickiness ratio: 1,000/10,000 = 0.1

Mobile 59
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Aligning SaaS Customer Success

Chaotic Flow

SaaS businesses develop intimate, long term relationships with their SaaS customers. Deals are closed by an aggressive quota-carrying sales team: the hunters, and then handed over to a more service oriented group of account managers and customer success reps for on-boarding, renewals and up-sell: the farmers. Onboard in Real Time.

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The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

So is developing a geographic strategy. Just as sports teams have an advantage when competing in their home stadium, European startups often have a (sometimes unacknowledged) home country advantage when competing in their home market. The US poses numerous, often unique, challenges for a European technology startup. The market is vast.

Startup 138
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What is customer service?

Intercom, Inc.

Oftentimes a good customer service experience starts with developing a sound process. Historically, customers were assigned case numbers or tickets they could then share with customer service representatives or support agents as they progressed through their journey to find a resolution. . What is a customer service process?

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7 Key Elements of a High-Converting Sales Funnel

Sales Hacker

There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. For your team, the goal is to share more information about your products without appearing overly promotional. For your team, this step is about making your prospects realize they need your products or service.