SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. You can do this by designing a modern customer experience process that accounts for the combination of digital and human touch points.

VP of Engineering 190

VP of Engineering Scale Scaling Sales Hiring 190

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. Celonis started 12 years ago in Germany and recently began its move into the U.S. This has resulted in amazing hypergrowth.

Scale 175

Scale VP of Engineering Sales Hiring Engineering 175

SaaStr

MAY 30, 2021

You have less capital to hire a team, and less experience building teams. And second timers often over-hire early, if VCs throw a ton of money at them in the early days. Trying to manage all the functional areas beyond the date you have to. Each functional area needs a full-time VP to scale. Sales slows down.

VP of Engineering 240

VP of Engineering Sales Hiring Scale Scaling 240

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market.

VP of Engineering 228

VP of Engineering Trends Cybersecurity Sales Hiring 228

Tom Tunguz

DECEMBER 6, 2020

Previously, GC served as Vice President of Self-Serve Growth at Dropbox, and also led Product Marketing for the Developer Tools Division at Atlassian. Travis is Head of Founder Experience at Redpoint and was formerly SVP of Global Sales at Optimizely and VP of Platform Sales at Salesforce.

VP of Engineering 185

VP of Engineering Sales Hiring Enterprise readiness Software Engineering 185

Tom Tunguz

SEPTEMBER 5, 2019

Now sales and marketing limits the company’s growth. Now sales and marketing limits the company’s growth. Time to hire account executives and demand generation. The product and engineering teams’ ability to quickly satisfy these demands limits progress. You can’t do much without a product.

VP of Engineering 274

VP of Engineering Startup Sales Hiring compliance 274

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

MAY 29, 2021

Hiring overqualified people — or not. Welcome back second time SaaStr annual speaker, and executive vice president of RPX Corporation, Mallun Yen. I was one of the first of several founding engineers. Ultimately, I became Vice President of Engineering at WebEx. Today, Zoom is at $4B ARR.

VP of Engineering 288

VP of Engineering Sales Hiring Banking Engineering 288

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. A friend joined Jasper as president and asked her to run the sales team. Sam said he had no idea what sales would look like at OpenAI or how to go to market with their products, but they went for it.

ChatGPT 224

ChatGPT AI Search Scale Sales Hiring 224

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Jason Lemkin: Hey everybody. It was packed. This always works.

Scale 227

Scale Outsourcing Services Sales Hiring VP of Engineering 227

SaaStr

NOVEMBER 16, 2022

” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. If you don’t have two, who do you hire?

Sales Hiring 212

Sales Hiring VP of Engineering Payment Methods Scale 212

Valuize Consulting

DECEMBER 7, 2021

To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson. Is it going to come from the Sales and Marketing budget, or General Administrative budget?

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? How can you recognize that a VP is great, not just good? Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team. And for good reason.

Sales Hiring 252

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 252

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 250

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 250

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Chart Mogul

MARCH 10, 2023

But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition. This is called product-led sales. But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition.

VP of Engineering 52

VP of Engineering Sales Hiring Sales Compensation 52

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special.

Sales Recruiting 241

Sales Recruiting Sales Hiring Scale VP of Engineering 241

SaaStr

AUGUST 19, 2022

We can scale accounts, when we get them, very well. So the new sales leader is trying to figure out, can we go further up market? Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Episode 583 of the podcast is an excerpt from the recording, and you can find the full transcript below.

Scale 201

Scale Sales Hiring Scaling VP of Engineering 201

OpenView Labs

FEBRUARY 10, 2020

From its bootstrapped founding in 2002 all the way to a $5 billion valuation in 2016, Atlassian famously had no sales people. ‘No No sales’ became nearly as synonymous with Atlassian as ‘no software’ was with Salesforce. Atlassian now has a sales team. Public PLG Businesses Are Doubling Down on Sales.

Sales Hiring 57

Sales Hiring Scale Headcount Sales 57

Andreessen Horowitz

AUGUST 30, 2023

Cromwell, Teldar Paper has 33 different vice presidents, each earning over 200 thousand dollars a year. One thing I do know is that our paper company lost 110 million dollars last year, and I’ll bet that half of that was spent in all the paperwork going back and forth between all these vice presidents.”

VP of Engineering 89

VP of Engineering AI Payment Methods Generative AI 89

Intercom, Inc.

APRIL 25, 2019

Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function. As the Senior Vice President of Sales for Pipedrive , she’s currently responsible for building nimble sales teams who drive sustainable revenue.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Practical Advice on SaaS marketing

AUGUST 17, 2010

Managers reported to directors, reported to department vice-presidents, reported to division vice presidents, reported to group vice-presidents, ad infinitum. A Vice-President of Customer Experience But my interest in corporate titles was piqued recently.

VP of Engineering 100

VP of Engineering Sales Hiring SaaS Outsourced Development 100

Sales Hacker

JULY 19, 2022

Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Join us for a great conversation about transitioning in sales and technology selling. Sometimes you have to take one step back to go two steps forward in sales. Sales is all about building internal relationships.

Sales Recruiting 84

Sales Recruiting VP of Engineering Sales Hiring Sales 84

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Prior to that, she was the Vice President of Advertising Technologies at Amazon’s A9. How should it be structured?

VP of Engineering 230

VP of Engineering Software Review Technical Review Underperforming Technical Team 230

Intercom, Inc.

OCTOBER 15, 2020

Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. In this episode, Bob and I chat about his new book Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. What is it about sales that makes academia hesitant to teach it? From patriot to Pokemon.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

OpenView Labs

NOVEMBER 18, 2021

more gross profit for every dollar of sales and product spent. There are three simple traits we continuously see separate the “haves” from the “have nots” in the B2B SaaS landscape,” said Sean Fanning , Vice President at OpenView. “It In fact, PLG companies generate 1.7x Forget the Rule of 40.

VP of Engineering 64

VP of Engineering Benchmarks Sales Hiring B2B 64

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. You don’t want the customer to be perceiving your customer success manager as a salesperson, and it’s not a good use of your CSM’s time. Want to see more content like this?

Retention 132

Retention VP of Engineering Sales Hiring Scale 132

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Maggie Hott , Director of Sales at Webflow. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Neil Patel

MARCH 12, 2021

You have to continually feed it new content, keep up with WordPress updates , maintain your hosting account, moderate comments, respond to readers…dozens, maybe even hundreds, of little tasks. It’s hard for anyone to manage, and the larger your blog grows, the worse the situation becomes. Running a blog is a lot of work.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring VP of Engineering 141

SaaStr

MAY 31, 2019

237: Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT – in one system. Why does Parker believe it is fundamentally better to wait for as long as possible before hiring customer support?

VP of Engineering 128

VP of Engineering Sales Hiring Scale Systems Review 128

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. What You’ll Learn.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? Why are we so obsessed with sales being focused on revenue? That’s easy.

Scale 207

Scale Sales Hiring Revenue VP of Engineering 207

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MARCH 27, 2019

Leyla Seka is the executive vice president of the Salesforce Mobile platform experience. What have been her learnings from scaling teams when it comes to hiring and detecting candidates with true empathy? Leyla is the Executive Vice President of Salesforce Mobile Platform Experience.

Scale 127

Scale VP of Engineering Mobile Scaling 127

ChurnZero

FEBRUARY 1, 2019

Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian. As Senior Vice President and Chief Customer Officer, Chris Collins drives key initiatives that accelerate Customer Success across Ellucian’s portfolio and serves as a champion and advocate for customers at every step on their Ellucian journey.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53