Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. Nico: Exactly.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

FastSpring

APRIL 30, 2021

Localized pricing helps software and SaaS companies expand their customer base and increase conversions. When price localization isn’t a part of your growth strategy, it limits long-term growth and prevents your business from reaching customers that want your products and services. This is how you get closer to product-market fit.

Payment Methods 80

Payment Methods SaaS Payments Payments Pricing 80

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

DECEMBER 26, 2019

So if we can pop up the Slido slide and I want to invite you all to take your phone and go on slido.com for this session so that you can start asking the panel questions. Okay, so first, can we welcome Pauline and Alice, can you please quickly present yourselves and your company and what you do at the company? Guillaume : Keep the mic.

Sales Hiring 156

Sales Hiring Payment Methods Payment Solutions Marketing 156

Totango

MAY 19, 2020

The continuing COVID-19 health crisis may well produce a recession that has a significant impact on the Software-as-a-Service (SaaS) industry. As their customers are presented with changing markets and deal with the uncertainty that comes with current events, SaaS companies must be prepared for a potential wave of churn.

SaaS Payments 77

SaaS Payments Churn Payment Solutions Payment Methods 77

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. You may also hear it referred to as multi-currency pricing or localized pricing.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

User Pilot

JUNE 28, 2023

Segment users by their role or goal as soon as possible to provide a personalized onboarding experience. Analyze user feedback to determine which features need more attention in your in-app flows. Create a multimedia onboarding flow with product screenshots and videos. Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Sales Hacker

AUGUST 7, 2020

When it comes time to book a speaker for your next panel, presentation, or podcast there’s a lot to consider. Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. VP Nokia Software, North America Sales. People First Productivity Solutions.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Sales Hacker

JUNE 7, 2021

We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers. What are the characteristics of organizations that are likely to make them a good fit for the products and solutions your company sells? Issues vs. impacts.

Sales Recruiting 109

Sales Recruiting Payment Services Payment Methods Sales 109

Baremetrics

JULY 20, 2021

Following HubSpot’s lead is a good way to prepare your SaaS product marketing plan, but to do so effectively you’ll need a step-by-step process to get started. In this article, we will walk through 7 steps for creating a solid marketing strategy for your SaaS product.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How should this data feedback into your product roadmap and pipeline? * If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Krish Subramanian: We are software engineers by training. What questions reveal the most?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

User Pilot

AUGUST 14, 2023

Ask users to rate from 1 to 5 how easy it is to use your product. Product evaluation surveys. Which gauges how users feel about product performance and what they value the most. Multiple-choice questions, which present respondents with three or more predetermined answers that can’t be quantified. PMF surveys.

Scale 97

Scale SaaS Payments Payment Solutions Payment Services 97

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

JULY 9, 2019

You guys have been through three days of presentations. I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Awesome, man.

Scale 167

Scale Sales Recruiting Scaling SaaS Payments 167

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 162

Sales Hiring Sales Recruiting Scale Payment Methods 162

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. You may also hear it referred to as multi-currency pricing or localized pricing.

Pricing 52

Pricing SaaS Payments Payments Payment Features 52

ProfitWell

DECEMBER 9, 2019

So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Use a reliable billing system. Determine product-market fit. If there isn’t a viable market , you’re setting yourself up to fail.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

SaaStr

JUNE 14, 2019

What were his biggest lessons from being in the Sequoia boardroom when they presented “RIP Good Times”? What does Dave believe is crucial to achieve in these in person meetings? 242: It’s the employees’ market. Here’s what Elisa talks about: How to win Talentshare when the system is stacked against you. Dave Kellogg.

Sales Hiring 149

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 149

User Pilot

APRIL 18, 2024

If you’re struggling to convert your website visitors into customers, your marketing conversion path may need optimization. Read to find out what a conversion path in marketing is, why it matters, and its elements and stages. Userpilot is a product onboarding platform that can help you with that. Email marketing.

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

Sales Hacker

SEPTEMBER 10, 2018

I recently spoke with Bill Binch, currently the chief revenue officer of Pendo, a software company based in North Carolina. For an early-stage company, in particular, it’s important for the executive team to have demonstrated some semblance of product-market fit and sales success before bringing in outside help.

Sales Hiring 84

Sales Hiring Compensation Sales Payments 84

User Pilot

AUGUST 14, 2023

With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. Therefore, leveraging growth marketing is crucial to stand out among your competitors. Use growth loops like referral programs to drive potential users to your app.

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

Casey Accidental

DECEMBER 11, 2023

This is part three in a series of posts related to some presentations I did for the TCV Engage Summit. The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. New Product Value and S-Curve Sequencing In my previous post, I talked about S-Curves.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

AUGUST 5, 2020

I have a long presentation here I would like to walk through and would love to answer any questions or ask you any questions. So I’ll spend a little bit of time talking about that in the presentation. From the founder’s point of view, in the upmarket, a lot of founders will survive because the market is great.

Technical Review 147

Technical Review Payment Methods Travel Development Team Review 147

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Use welcome screens to segment customers and understand their jobs-t0-be-done to personalize their onboarding.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

SaaStr

NOVEMBER 21, 2020

How should sales and marketing work together on pricing? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I was working on a startup that was an early mobile payment platform. My account runs my website. Harry Stebbings. Rob Gonzalez.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. An all-rounder, Bhavika also hosts her chat show and is a founder at CS Ladies. Caroline Andreola.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

OCTOBER 30, 2023

TL;DR SaaS reporting refers to the process of collecting, analyzing, and presenting data related to the performance, usage, and effectiveness of a SaaS product.It With Heap, you can track user interactions in real time across all touch points within your product. Things can get expensive quickly as your product attracts new users.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

AUGUST 29, 2021

In case it isn’t, you can check out our other in-depth comparisons to determine the best solution for your use case and business! Amplitude enables you to answer critical questions related to your digital product strategy, including: How do users navigate through your application? What is Amplitude Analytics? Source: Amplitude.

Payment Solutions 98

Payment Solutions Payments SaaS Payments Payment Services 98

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. A successful price increase helps you acquire better customers, who are more serious about using your product and less likely to churn. How to Screw Up Your Software Pricing and Packaging Completely.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

JUNE 13, 2019

Can we get the slides on the presentation? We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. A lot of these businesses use a common marketing technique in order to grow really quickly, and that marketing technique is free trial.

Scale 213

Scale SMB Sales Hiring Payment Services 213

SaaStr

SEPTEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. This episode is an excerpt from Jason and Henry’s session at SaaStr Annual @ Home. You can read the podcast transcript below. Byron Deeter. Elliott Robinson. Henry Schuck. They had to reinvent themselves.

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin.

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. Who is this person? She’s got an English degree and an MBA. I joined Google in 2005, a little after Claire. ” Right?

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Sales Hacker

FEBRUARY 5, 2019

We recommend you work cross-functionally with the executive team to cover the three most crucial product readiness elements described below. Then, still working together, present a project plan that the Board will buy into. 1) Product Market Fit Assumptions – The problem you solve may not be relevant in the Enterprise market.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

Mucker Capital

OCTOBER 27, 2023

Achieving product-market-price fit is paramount. It’s not merely about finding a product opportunity; it’s about identifying a compelling need that customers are willing to pay for and enabling the construction of a sustainable, profitable business model.

Payments 59

Payments Pricing SaaS Payments Startup 59

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. 50% of our SaaS investment, out of 30, 16 has been pre-product.

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154