SaaStr

OCTOBER 29, 2021

There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. 5 Interesting Learnings: #1.

Scale 264

Scale CTO Hire New CTO CTO 264

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

SaaStr

SEPTEMBER 12, 2021

“Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. The Top 10 will change as more folks register, but here’s the leaderboard for now: #1.

Scale 238

Scale New CTO CTO B2C 238

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

MAY 3, 2021

In the past, we’ve touched on several different ideas to help you scale, to do Even Better: Imagine capital doesn’t matter. A new edition, new services, an outbound sales team, an account management / upsell team. A new edition, new services, an outbound sales team, an account management / upsell team.

Part-Time VPE 278

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 278

SaaStr

MAY 3, 2022

Ok we’re all gearing up for 2022 SaaStr Europa in Barcelona — join us there at the beach with 2,500 of your SaaS BFFs on June 7-8! Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio.

New CTO 182

New CTO Scale CTO AWS 182

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. It’s subtle, but in SaaS I’ve learned you under-invest if you have < 50% of your ARR in the bank.

Part-Time VPE 264

Part-Time VPE Sales Recruiting Sales Hiring Scale 264

SaaStr

JANUARY 22, 2021

What does it mean to make your product the star in your SaaS growth strategy? Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched.

Scale 266

Scale New CTO CTO Acquisition 266

SaaStr

NOVEMBER 29, 2020

He was literally the only person on the planet with the specific scaling experience we needed. But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. It did work — we got the scaling done. You have to try new things. Everyone hated him.

Part-Time VPE 278

Part-Time VPE Sales Hiring CTO Hire Scale 278

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 177

Scale Sales Hiring Sales Recruiting Sales 177

OPEXEngine

AUGUST 23, 2022

Our August SaaS conversation focused on high performance in R&D, with OPEXEngine CEO and Founder Lauren Kelley hosting Bain Expert Partner Rob Levy for an energizing discussion on this critical topic. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. .

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Who’s here on a CEO or more on a business hat SaaS?

Cloud 171

Cloud Scale Trends Machine Learning 171

SaaStr

MARCH 17, 2019

Chief Customer Officers from Egnyte and New Relic will be leading sessions on scaling happy customers and winning the long-game in SaaS. Is Seed the New Series A? These sessions are going to give you unique insight from founders that are in the trenches when it comes to scaling. The Investors ?.

VP of Engineering 157

VP of Engineering Scale New CTO CTO 157

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Bottom-up sales. Doing Business with Developers. Developers hate opaque pricing.

Underperforming Technical Team 177

Underperforming Technical Team Outsourced Development Development Part-Time VPE 177

Frontegg

OCTOBER 14, 2020

Presenting: the first pre-built suite of universal SaaS capabilities, enabling SaaS teams to focus on core features, shorten time-to-market and drive user adoption. Frontegg liberates dev teams from the burden of building SaaS capabilities that have become de-facto standards in the landscape of modern SaaS products.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Valuize Consulting

OCTOBER 7, 2021

With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations. NDR Efficiency: The New Customer Success Economics. How are you scaling your team ? What are your CSM ratios?

Customer Success 52

Customer Success New CTO Scale Headcount 52

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications.

Data 118

Data Technical Review compliance CTO Hire 118

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. As soon as you become good at a job - sales, product, marketing - you know enough to hire the person to replace you. It’s the only way to scale the business. Second, you must fire yourself way before you think you do.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? The Takeaway — There has to be a pathway.

New CTO 249

New CTO Scale Sales Hiring AWS 249

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * What were the core mistakes that he made with RJ Metrics? * Does Bob agree with the notion that channel sales have completely died in the world of SaaS? At what scale does that become impossible? Why is this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 165

Scale Enterprise Scaling Sales Hiring 165

Point Nine Land

SEPTEMBER 7, 2021

How Factorial is building a global SaaS winner from Barcelona, and why you should always listen to your dentist Yesterday, P9 Family member Factorial announced an $80 million Series B led by Tiger Global. 1) You can build a global SaaS winner from Europe Until a few years ago, European SaaS startups with big ambitions had to move to the US.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

Point Nine Land

APRIL 9, 2021

Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

OCTOBER 25, 2023

Each year, tens of thousands of SaaS fans attend SaaStr Annual. For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Q: Should Early-Stage Companies Sprinkle in AI?

Scale 238

Scale Sales Hiring AI Sales Recruiting 238

ProfitWell

DECEMBER 6, 2019

That’s what David Apple—customer success and sales guru at Notion— is asking. The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Chart Mogul

MARCH 5, 2019

As sales increase, customer segments become increasingly apparent and merchants must understand their customers to scale effectively. “Segmentation gets people to make decisions” Travis Logan, CTO & Co-Founder, Justuno. This allows you to send more relevant email marketing to those new visitors after they opt-in.

Merchant Services 73

Merchant Services Scale New CTO CTO 73

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. AI is coming for sales and marketing, and Jason is a super fan of AI in marketing. Because hundreds of the best founders are radically ripping through post-sales AI, and now it’s time for marketing.

AI 234

AI Pricing Artificial Intelligence Scale 234

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS? They’ve got a proven concept they need to scale.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Aaron Levie.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And second, just last week he started an incredibly exciting new opportunity with his new company. Does that work for you, Yousuf?

CTO Hire 132

CTO Hire compliance Scale Startup 132

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

CTO Hire 173

CTO Hire Sales Recruiting Sales Hiring Scale 173

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. I’ve had roles in almost every function from sales to product to customer success. And—like everything else in the fast-moving SaaS world—pricing is not a once-and-done task. No sliding scale. Customers called us. No unexpected costs.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 219

Part-Time VPE Technical Cofounder CTO Hire New CTO 219

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting Scale CTO Hire 154