SaaStr

AUGUST 13, 2023

We’re kicking off a new series on SaaStr on what top SaaS and Cloud leaders (CROs, CMOs, and CTOs) use in their tech stack. First up is Miguel Carranza, CTO of RevenueCat. What’s the number one top new app you’ve added the past year? It’s the nature of mobile. Linear, Snowflake #3.

New CTO 245

New CTO CTO AWS Mobile 245

SaaStr

SEPTEMBER 15, 2020

Our first introduction to sales tax was dealing with it as a liability,” CTO and Co-founder David Heinemeier Hansson says. “We As a SaaS company, you can meet the economic nexus threshold by selling a certain number of software subscriptions in a state to only a handful of customers.

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Payment Services compliance SaaS Payments Scale 334

SaaStr

NOVEMBER 18, 2020

Early on, Basecamp had to deal with banks that were wary of their subscription plans. Meanwhile, new tax legislation for SaaS companies was brewing. Our first introduction to sales tax was dealing with it as a liability,” David Heinemeier Hansson, CTO and co-founder of Basecamp, told TaxJar.

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New CTO SaaS Sales CTO 215

SaaStr

JULY 2, 2025

The escalating pace of job cuts is particularly striking given Microsoft’s strong financial performance and comes after CEO Satya Nadella revealed that up to 30% of the company’s code is now written by AI, with Microsoft CTO Kevin Scott predicting that number could hit 95% by 2030.

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Technical Review AI VP of Engineering Azure 198

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it. Expanding into new sales channels is a common growth play.

Merchant Services 195

Merchant Services Technical Review Scale Sales Hiring 195

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

Baremetrics

MAY 4, 2020

The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. Our partnership with Usio p erfectly complements this vision by providing a simple and secure way to integrate payments into any ues.io application.

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Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

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B2B B2C Scale New CTO 161

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. 30% of all mobile apps with a paid subscription use RevenueCat to manage it. Or Scale AI securing $1B.

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

ProfitWell

JANUARY 2, 2020

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

B2C 52

B2C Payment Features Subscription Payments 52

FastSpring

DECEMBER 22, 2020

With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We are enhancing nearly all aspects of our ecommerce and payments capabilities to make our customers even more successful. We added three new executives to our team.

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Payment Methods Payment Services Payment Solutions Payments 131

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. The cheapest subscription was $29 a month - obviously too high.

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New CTO Underperforming Technical Team CTO Technical Review 87

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Unnecessary revenue leakage occurs through failed and delinquent payments.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Said hops came from a new cultivar out of the Pacific Northwest called Cascade. Key takeaways.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

Point Nine Land

MAY 19, 2023

Here’s how Morten Primdahl, co-founder & former CTO of Zendesk, put it in a recent conversation: “For someone like me who prefers to build business logic, using GPT is no more of a moat than using MySQL is. For example, it may take an AI millions of examples to accurately extract and process all of the data from an invoice.

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AI New CTO Generative AI CTO 98

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 173

Cloud Scale Trends Machine Learning 173

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. Adam: The space itself is new, but it’s one that’s been hypothesized for some time. New year, new job.

Scale 211

Scale Software Review compliance Technical Review 211

User Pilot

AUGUST 17, 2024

He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech. Traditionally, you’d hear from the customer success manager when your subscription is about to expire.

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies.

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Pricing SaaS Payments Payments SaaS 138

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents. In five years, it's going to be a part of over $55 Billion.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

OpenView Labs

OCTOBER 11, 2019

After a few years, however, we realized that a subscription model would deliver more value for us and for our users. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. Recognizing Your Cue – Opportunities and Conviction. No unexpected costs. No sliding scale.

Sales Hiring 45

Sales Hiring Part-Time VPE CTO Hire Technical Review 45

ProfitWell

FEBRUARY 14, 2020

After all, as consumers, we enjoy many subscriptions and services that come with a simple, one-size-fits-all bill. Flat rate pricing is a subscription model that offers users a single price per month or year for all features and all levels of access. Many consumer-facing subscriptions offer a single subscription price.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

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AI Search AI Artificial Intelligence Scale 143

ProfitWell

SEPTEMBER 5, 2019

With ProfitWell’s inception 7 years ago, we began with a mission of understanding and compiling a unified theory for subscription growth. Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. What’s coming next.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

ProfitWell

DECEMBER 6, 2019

Your top subscription news. Brendan Schwartz at Wistia is a CTO and Co-Founder "all about that n ew-new, unisex bathrooms, and simplicity," and he's bringing you into the weekend with insight on trusting your instincts and what it's like to realize you're a "real business.". And Sprinklr acquires Nanigans. Weekend Wisdom.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

BetterCloud

JUNE 4, 2019

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. As much as we would all love unlimited budgets to embrace the perfect security model, we all recognize there is a practical evolution to our own versions of perfection. It was easy once.

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New CTO Cloud Government CTO 49

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Random number generator. Transparency goes a long way.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Crafty CTO

APRIL 12, 2020

My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively. And if it’s not that interesting—maybe a bug that customers are running into from time to time—it’ll come back to your attention when a customer complains again or a new customer hits it.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52