SaaStr

NOVEMBER 21, 2022

An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Let’s examine how an ICP focus has helped two businesses win in a competitive marketplace. . Brex then scaled its payments business quickly. Tip #3: Scale with customer-centric innovation. .

Payments 190

Payments Payment Methods Embedded Payments Scale 190

FastSpring

MAY 20, 2019

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. In-House Ecommerce Solution. Having an in-house solution means your company invests resources into building an ecommerce solution for use exclusively within your organization.

Outsourcing Services 72

Outsourcing Services Payment Methods Payment Solutions Outsourced Development 72

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Neil Patel

NOVEMBER 27, 2020

Despite the audience Amazon offers, you may want to look for other online venues to list your items. Second, selling on a wider range of marketplaces gets your products in front of a larger audience. However, by setting up multiple accounts with different marketplaces, you’ve got greater flexibility if things go wrong.

Payment Methods 145

Payment Methods Payments Marketplace as a Service Payment Services 145

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. CEO : Tiago Dalvi. Funding to Date : $6.6M Superlógica.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Neil Patel

NOVEMBER 9, 2020

These acquisitions, which focus more on scope than scale, accounted for 90% of tech deals in 2019 , which is a 40% increase from 2015. For example, when Instagram bought Luma (its first acquisition), the tiny three-person team was part of the deal. Micro Acquire is a marketplace that connects startups to buyers. Micro Acquire.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. We’re seeing more and more companies, particularly cloud companies with the ability to scale, and grow even more rapidly in the new normal.

Cloud 197

Cloud Scale Payment Methods Payment Solutions 197

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. I’m probably the most hated person in the room right now, but please indulge me. I think if we had focused on solving a niche problem, the market’s simply not big enough to scale. FULL TRANSCRIPT BELOW.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

BitPay

MAY 25, 2023

A growing number of businesses have begun accepting cryptocurrency payments to meet the demands of their crypto-using customers. Fortunately, today it’s easier than ever for B2B businesses to start taking cryptocurrency in exchange for their goods and services, with no crypto knowledge required and no complicated integrations.

Payment Services 40

Payment Services Payment Methods Payments Payment Solutions 40

FastSpring

APRIL 13, 2023

They Formed a Strategic Partnership With an Agency to Work On Their Brand Positioning Dopple’s team worked with Tomorrow , an ecommerce-focused agency, to shape their positioning. “We They have dimension, they have shape, they have personality. It starts with self service. expectations change about the online sales experience.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. It equips the sales, marketing, and customer service teams with the necessary tools. There are two options for a CRM solution – SaaS or on-premise.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Sales Hacker

MARCH 29, 2021

They have shifted their buying process even further online, only talking to vendors after they have already conducted significant research. As a result, more products are being discovered and sold through online marketplaces, like the Salesforce AppExchange and the AWS Marketplace. Processing and remitting payments.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

FastSpring

FEBRUARY 9, 2021

One example of this would be tax preparation software platforms that can enable one person to prepare federal taxes for the current year, but require modules for things like custom reports. However, in order to increase the value of the accounting software platform, add-ons can be purchased from a special marketplace.

Pricing 80

Pricing SaaS Payments Payments Payment Methods 80

FastSpring

FEBRUARY 9, 2021

One example of this would be tax preparation software platforms that can enable one person to prepare federal taxes for the current year, but require modules for things like custom reports. However, in order to increase the value of the accounting software platform, add-ons can be purchased from a special marketplace.

Pricing 78

Pricing SaaS Payments Payments Payment Methods 78

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. How Messente scaled with no funding. They also noticed a lack of transparency and efficiency in the services that were being provided at the time and decided to fix that problem.

SaaS Payments 126

SaaS Payments Technical Advisors Payment Services Payments 126

Neil Patel

JANUARY 26, 2021

The future of ecommerce shines brighter than ever. Despite global economic uncertainty, ecommerce continues to thrive and grow at a steady rate. is the second largest ecommerce market in the world, with $586.9 And like how every shiny thing isn’t gold, starting a thriving ecommerce business isn’t easy.

Payment Methods 145

Payment Methods Payment Services Payment Solutions Technical Advisors 145

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Blulogix

FEBRUARY 16, 2024

Automation serves as a leverage point, facilitating personalized, timely interactions that drive customer satisfaction and loyalty. Benefits of Automating CLM Enhanced Personalization: Automation tools can analyze customer data to deliver personalized messages, offers, and support at scale.

Payments 52

Payments Payment Services Revenue Management 52

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 120

Payments Scale Scaling Revenue 120

ChurnZero

DECEMBER 14, 2023

In a sense, it was originally more like a lead generation service, or marketplace for barbershops. The barbers still wanted cash payments too. So, while a customer might have scheduled a haircut through the Squire app on a mobile phone, they’d still have to stop somewhere to withdraw cash to pay for their haircut. “We

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

Neil Patel

OCTOBER 29, 2020

Every great online store starts from the same place—with an ecommerce website builder. These tools make it easy for anyone to launch an ecommerce business by building a website from scratch. But as you’ll soon discover, ecommerce website builders come in all different shapes in sizes.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. And I just started a consulting business, it was a service business. How are we going to do that?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Neil Patel

DECEMBER 2, 2020

Very limited capabilities that don’t scale with the growth of your company Limited app integrations Does not offer CRM capabilities. You can choose to go with a monthly plan or save 20% with an annual payment. They have an IOS and Android compatible app for easier access to hiring tools, data, and employee self-service features.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. We put it online, $10,000, and we started talking to our customers. We taught a free class, got 7,000 people in the free class, and I started emailing everybody in that class individually, personalized emails, one by one, a thousand a day. We can quit our jobs.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

Sales Hacker

APRIL 1, 2021

Your customers want to buy online more than ever, whether that’s for a $10 million system or a last-minute birthday present. McKinsey notes that B2B decision-makers are pushing to e-commerce and e-commerce-like sales cycles, and up to 80% prefer either digital self-service tools or to contact teams remotely.

Outsourcing Services 67

Outsourcing Services Payment Services SaaS Payments Transportation 67

Sales Hacker

MARCH 30, 2021

Scaling sales during the pandemic. Scaling Up During The Pandemic [11:40]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Chargify

SEPTEMBER 3, 2019

The marketplace has fully embraced the beauty of the subscription revenue model and all of the predictability that comes with it. And plenty of software programs have popped up to make it easy for businesses to charge customers for these services each month. Why growth quickly exacerbates that complexity.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Neil Patel

NOVEMBER 16, 2020

These systems make it possible for everyday users to build websites and post content without having to write code or learn programming languages. This guide will help you choose the best content management system for your website. The type of website you’re creating will also fall into this category. Custom Capabilities.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

How To Buy Saas

MARCH 6, 2024

And that is why WhatsApp has launched the WhatsApp Business Service with a set of premium features for businesses to run without much hassle. You can just navigate to your App Store or Google Play and download the app from there. With rich messaging services, businesses can keep customers engaged and retain them. Delighted!!!!

Payment Methods 52

Payment Methods Payment Solutions Payments Technical Advisors 52

Sales Hacker

FEBRUARY 12, 2021

Support: Check for extra costs related to customer support, whether or not they offer support in your language (if you’re running a global sales team), and how you can get in touch with the CRM’s support team (via phone, email, etc.). An established marketplace is a sign that you’ll have the integrations you need in the future.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84