SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Trisha Price: nCino is a little bit different in its background.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Incredo

NOVEMBER 1, 2019

maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . better understand Inbound, and learn about major tactics that you can implement, master your SaaS pricing page and increase your conversions. (We And from SaaS sales models to SaaS pricing. SaaS Pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Capsule CRM - The smart simple online CRM. One Simple Price. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. One Simple Price. amoCRM – Put Your Sales on Auto Mode.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Incredo

OCTOBER 31, 2019

Prologue to SaaS upsell Three months ago when you had only 600 subscribers, you chose a pricing plan that allowed you to send emails to a maximum of 2,000 users. Because you think he will benefit from plan B even more and make a larger payment. And your latter plan is the tenfold price of the plan your customer is using right now.

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? What is the process to do it efficiently?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

CustomerSuccessBox

JULY 11, 2022

Exit Interview or phone call: Calling clients could add a more personal touch. Pricing tier downgrades : Customers that alter their subscription plans frequently change their minds about your offering or are having internal financial issues. Surveys may also be integrated directly into the cancellation page.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

GetUplift

DECEMBER 12, 2021

They don’t highlight the number of pieces you have in a pack or the pricing. This complete guide will give you the step-by-step process for growing your conversions and creating landing pages, funnels, websites and emails that make prospects choose you over your competitors. The article was only written to drive website traffic.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. Without visibility to your A/R, it would take a while from your company leadership to notice if there’s a looming cash crunch. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Outseta

APRIL 14, 2020

As founders and leadership teams scramble to minimize the impact of the downturn on their businesses, I can assure you that most of their employees aren’t reaching out to them offering creative solutions to their problems. Platforms like Shopify have grown to the extent that they have (and are currently doing really well!)

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

OPEXEngine

JUNE 9, 2020

To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person. Many companies added a ‘Message to our customers’ statement on the homepage of their website.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

Sales Hacker

FEBRUARY 12, 2021

Support: Check for extra costs related to customer support, whether or not they offer support in your language (if you’re running a global sales team), and how you can get in touch with the CRM’s support team (via phone, email, etc.). Another thing that’s worth mentioning about HubSpot is the pricing. Salesforce. Average Rating: 4.37.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. Since 2008, its revenue has tripled and its stock price has soared 14-fold in response. What they don’t do is get bogged down in process or complexity.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 189

Payment Methods Merchant Services Scale Payments 189

Neil Patel

DECEMBER 17, 2020

Leadership can leverage your BPM platform to track tons of useful data for measuring productivity, forecasting costs, and further refining processes. Set rules that automatically route tasks, files, data to the right person or team. Scope out the solutions on the vendor website to see examples of who’s having success with each product.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

OCTOBER 10, 2019

So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. Like they were looking at this existing forums as the online version of lifeless paper forms. So that we can suggest you like other eCommerce’s do as well.

Scale 134

Scale Scaling Payment Methods SaaS Payments 134

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 151

Sales Hiring Sales Recruiting Scale Payment Methods 151

OPEXEngine

MAY 4, 2021

” Many leadership paths. He started out in the late 1980s researching technology companies for Donaldson, Lufkin & Jenrette, then for Morgan Stanley, and then for Salomon Brothers before jumping to the corporate side as finance head for the online job-search site Monster. “Monthly payments had to be coordinated.

Payment Services 52

Payment Services Finance Communication Strategy 52

BrightBack

AUGUST 19, 2019

Leadership in sales, marketing and beyond must be motivated and incentivized to optimize the entire customer lifecycle – not just to close new bookings or upsells and renewals. When it comes to measurement, a single churn goal needs to be communicated from executive leadership to the rest of the company. Make retention personal.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

ProfitWell

SEPTEMBER 25, 2019

It is vital for mapping out values: what value to offer in the market, how it’s priced, and how it’s paid for by your customers. There is no such thing as a perfect revenue model, but the popularity of some of the methods below suggests that many of them are well-tailored for the current state of the market. Subscription. Pay-Per-User.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Before that, I was at a company called Grasswire, and in both of those companies we had to acquire customers for about 1/10th the price of our competitors. We put it online, $10,000, and we started talking to our customers. Want to see more content like this?

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

ProfitWell

SEPTEMBER 23, 2019

Simplified product, pricing, and onboarding processes. Similar to the Stitch Fix model, Lookiero applies algorithms to a database of personal stylists and customer profiles to provide a personalized shopping experience to its online user base. Strong year-over-year growth in new customer acquisitions and client renewals.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

OpenView Labs

MARCH 27, 2020

And as your customers work through the uncertainty in the market, they likely aren’t looking to demo your software in person right now or even in the next few months. Multiple workforce and salary changes distract and demotivate employees, cause leadership questions, and negatively impact your company’s ability to serve customers.

Payment Services 52

Payment Services Payments Payment Solutions Travel 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Thank you Ceci. I’m Vicki Lin. I have been at Stripe for about four years. Stripe’s ecosystem is quite large and thriving.

Payments 120

Payments Scale Scaling Revenue 120

ProfitWell

OCTOBER 7, 2019

We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Can you guess who? Your top subscription news.

Subscription 49

Subscription Payment Features Payments Payment Services 49

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. ” When we break the Laws, we pay the price. Steal Like an Artist. The Decision Book. Innovating for People. Thinkertoys. Money: Master the Game.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 9, 2019

Vikas Bhambri: Three weeks later, I hosted a CIO breakfast in London and I had CIOs from some of the biggest banks in London, as well as some of the US banks that had a significant presence, i.e. at JP Morgan in London, and to a person, they said they would never spend another penny in on-premise CRM.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Sales Hacker

APRIL 10, 2020

In it, Chief Strategy Officer and Sales Leadership Coach at Alice Heiman, LLC, Liz Heiman, shows you how to ask the right questions to close even your toughest deals. You may already know what they want to buy, but do you know what they want to achieve personally and professionally? What You’ll Learn. The benefits of slowing down.

Payment Solutions 73

Payment Solutions Payment Services Payment Methods Outsourced Development 73

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. Next up, we’ve got Nicolas Dessaigne.

Sales Hiring 226

Sales Hiring Sales Recruiting Scale Payment Methods 226