SaaStr

MARCH 7, 2021

It’s subtle, but in SaaS I’ve learned you under-invest if you have < 50% of your ARR in the bank. 5/ Moving from CTO-led -> VPE-led dev team. But in SaaS also, there’s a more subtle phase transition. This is pretty well understood today, but was fairly new to me. More here. It always works.

Part-Time VPE 256

Part-Time VPE Sales Recruiting Sales Hiring Scale 256

OpenView Labs

DECEMBER 1, 2020

Ever have one of those days where as soon as you send an email, you immediately get a new one? Eric Muntz , CTO at Mailchimp. “I Note: These quotes came from my In Case(y) You Missed It series , where I talk to the most interesting humans in SaaS. More leadership advice. And then you get another. And another.

Management 53

Management New CTO SaaS CTO 53

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. The best ways he found to learn leadership skills was to hire a management coach to meet him once per month, to talk through the issues facing him at Optimizely. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

BetterCloud

MAY 17, 2021

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. ” That was the catalyst for me to think about leadership and management. That was very exciting to me.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. What got you interested in taking the executive leadership path? Let’s talk about the SRE landscape as a whole.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

Frontegg

NOVEMBER 4, 2021

There is nothing better than absorbing knowledge from leading SaaS professionals when it comes to Product-Led Growth (PLG). PLG is taking center stage across all SaaS domains due to the benefits it brings to the table. With over a decade of SaaS expertise (4 in PLG), she founded Product-Led Growth Hub , the world’s first PLG academy.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

SaaSHolic

MAY 5, 2023

The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

OpenView Labs

JULY 16, 2020

Back in March and April, when we were all adapting to COVID-19, I used the Mood Meter at the beginning of a bunch of my leadership team meetings because I found it was a really useful tool to open up the discussion. Read more interviews with the most interesting humans in SaaS. ICYMI: Meet Mailchimp’s CTO Eric Muntz.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. Are marketing becoming the new sales team with their content being used more and more in the sales funnel? So tell me, how did you make your way into the world of SaaS?

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

ProfitWell

DECEMBER 6, 2019

The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. What is their ROI? How many CSMs should you hire? Here are a few teasers. And for some U.S.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. I would also encourage you as a new executive to have a separate executive coach. But my path was more of a meandering path.”. Steve Gladis is my executive coach.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * What were the core mistakes that he made with RJ Metrics? * Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Loving our podcast content? What did he mean by this? Why is this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

BetterCloud

AUGUST 11, 2020

We’re also unique in that we’re entirely SaaS-based and didn’t have a lot of overhead in the legacy environment that I know a lot of other people probably have. I would love for my team to not have to go into any admin panels for any of the SaaS tools that we use. Or what does the roadmap look like?

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Aaron Levie.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. The average public SaaS company is marching toward $400k in revenue per employee. Is the CTO involved in these decisions? Is SaaS dead right now? You have to be so much more efficient.

AI 225

AI Pricing Artificial Intelligence Scale 225

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 160

Scale Enterprise Scaling Sales Hiring 160

SmartKarrot

JANUARY 24, 2022

The word – C-Suite connotes the highest leadership position in an organization. The C-Suite members are the core leadership group of a company who lead the different departments in an organization. One way to do it is by looking out for opportunities to showcase your thought leadership. What is C-Suite?

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

User Pilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. I first got into PPC, then SEO, and then I joined a SaaS company – Chanty – where my SaaS journey started.” That took me to the FinTech and then SaaS industry.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And as a hobby we have just launched another SaaS company called ThreeKit. Want to see more content like this session?

Sales Recruiting 165

Sales Recruiting VP of Engineering Scale SaaS Payments 165

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This makes a case for customer success to have a seat at the leadership table. So, what exactly has resulted in this change in the SaaS industry? Definition of C-Suite.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

MAY 16, 2021

But what they don’t have is a good enough founding team: Sometimes, if the prospective founder isn’t super technical, then the CTO/VPE isn’t really great. They’ve got a rent-a-CTO. Or sometimes they are great, but the team members are just not great enough for their new C-level roles (CEO, CTO, CMO, CSO, CBO, C?O).

Part-Time VPE 193

Part-Time VPE CTO Hire New CTO CTO 193

SaaStr

SEPTEMBER 10, 2021

Recently, I spent several hours with a new but great friend who has been on a vaguely similar journey to me. In my first start-up as a founder, I had a great CTO and VPE and a pretty darn good VP Ops from the very beginning. SaaS is so cross-functional. This friend is one of the hardest working people in the industry.

Part-Time VPE 280

Part-Time VPE CTO Hire AWS New CTO 280

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. What were his core learnings from that? *

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

SaaStr

APRIL 16, 2019

I think this is one of the great things about being in SaaS and all of you at our SaaS conference is that you can address the entire world. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 156

CTO Hire Travel Underperforming Technical Team CTO Coach 156

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. I’m sure many of you use New Relic.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

SaaStr

DECEMBER 13, 2019

So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side.

Technical Advisors 152

Technical Advisors Scale Technical Review Payment Solutions 152

SaaStr

MARCH 3, 2020

So you look at companies, Top 10 SaaS companies in history, none of those companies got their first VP of Sales wrong. So I would say that’s a leadership failure for a lot of CEOs, right? QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch.

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

Upscope

JANUARY 5, 2020

10 companies show you their positioning strategy How Superhuman achieved positioning by creating an engine Upscope's SaaS positioning lesson? My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? through the marketing mix. "

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

FEBRUARY 28, 2020

In Today’s Episode We Discuss: * How Karl made his way into the world of SaaS with the founding of Lucidchart having been Head of Business Development for Google in China and Head of Patents. * Karl has been in every interview for every new hire for the first 6 years of the business, why? Loving our podcast content? What works?

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

SaaStr

OCTOBER 16, 2020

In Today’s Episode We Discuss: * How Paul made his way into the world of startups with Twitter and Slack and how that led to his founding SaaS company, Balsa. Why does Paul believe that the builders are the new pro athletes? In a COVID world, where employee appetite is actually pretty high to try new tools.

CTO Coach 172

CTO Coach Sales Hiring Software Review CTO Hire 172

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Vishal Sunak: I began my journey in B2B SaaS at Backupify, and got the opportunity to learn the SaaS game from some real experts. It really lended itself to being this new category, this post signature type of contract product. Show Agenda and Timestamps. Sam’s Corner [28:45].

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. That means we need new pricing models, we need to figure out new delivery mechanisms for our data, so on and so forth. So I found myself in London, a one of one employee introducing this new brand to advertising agencies in Europe.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Outseta

NOVEMBER 19, 2019

That’s pretty wild if you think about it, but the source of the problem is quite clear to me: CMOs are failing to build trust with their CEOs and leadership teams. Just as a CTO may have to explain the importance of technical projects to a CEO, the CMO needs to educate the CEO on the various ways marketing can drive their business.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199