Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. Those strategic accounts are using the Stripe platform in a particularly significant way, and they hold a very, very high bar for payments performance. Then, I started looking around at companies. We’re so passionate about it.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Buffer Resources

DECEMBER 14, 2023

For example, you could create a carousel that walks users through setting up a specific software or tool. The post also highlights the brand's innovation and customer-centric thinking, which can inspire other businesses and marketers. This can be useful for sharing how-to content, tutorials, or tips.

Social Media 126

Social Media Payment Methods Payment Solutions AI Search 126

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. I’m just curious what role Customer Success plays in product innovation and value. But how does it drive product innovation and value?

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $156,062/yr.

Sales Hiring 96

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 96

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. Harry Stebbings.

Technical Advisors 164

Technical Advisors Scale Technical Review Payment Solutions 164

Sales Hacker

MARCH 30, 2021

Now, without further ado, let’s listen to this interview with Neil Ringers. Revenue Grid, as an app exchange partner, has a lot of credibility in the Salesforce world. Neil Ringers: Interviewing people over Zoom is different than interviewing people face-to-face. Go to SalesHacker.com and create your profile today.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. We wanted partners that were on the cutting edge of innovation,” Justin explained. “If

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. I was able to actually spot that during my interview process.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 150

Scale Payment Services Payment Methods Scaling 150

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. Finding Customers Who Were Sold On an Innovative Narrative [19:29]. They are a phone system designed for the modern sales team.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Ep 256: As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market.

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

OpenView Labs

APRIL 11, 2019

Part of what drew me to study and develop growth systems for startups was the appeal of using a scientific approach to problem solving. Growth systems provide this feedback loop, and—because behaviors are constantly shifting—the details of how you think through each problem are always a little bit different.

Strategy 64

Strategy Payment Solutions PayPal Underperforming Technical Team 64

Intercom, Inc.

APRIL 2, 2020

Like so many of our peers, we were due to attend SaaStr 2020 a few weeks back, and we’d lined up interviews with some of the incredible speakers who would have been there. We’ll be releasing those planned interviews down the line, when the time is right. So we can manage the platform and the software totally remote.

Payment Methods 260

Payment Methods SaaS Payments Merchant Services Payment Services 260

Chargify

OCTOBER 4, 2017

In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. If we had used any other system, we would have had to write the code ourselves to handle our usage based billing. Time Is Money: Focus On Your Core Competencies.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. Harry Stebbings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? This is not a winnable solution.

Payment Methods 206

Payment Methods Merchant Services Scale Payments 206

SaaStr

DECEMBER 17, 2019

Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Ari : And so what is your relationship with the banking system today? Ari : You have a preference? Zach : Go for it.

Payments 150

Payments SaaS Payments Banking Underperforming Technical Team 150

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. I don’t suggest you do that, but I think there’s a payment that all entrepreneurs and founders face.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

Sales Hacker

MARCH 2, 2020

The New Solution Selling. Innovating for People. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. The New Solution Selling. Sales Models and Fundamentals.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

ProfitWell

AUGUST 28, 2019

Care by Volvo, launched in 2017, is a two-year subscription service where the use of a vehicle, insurance, and maintenance costs are bundled together in monthly payments. Payal Kadakia, founder and CEO of ClassPass , shared her hard-earned entrepreneurial lessons in The Forbes Interview with Steven Bertoni. CEO Spotlight.

Technical Review 40

Technical Review Sales Recruiting Software Review Payment Services 40

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Below, we’ve shared the full transcript of Harry’s interview with Eric Christopher. It’s a relatively innovative and new model. Eric Christopher.

Sales Hiring 139

Sales Hiring Scale SaaS Payments Payment Services 139

Chart Mogul

AUGUST 30, 2019

I’ll then show you why a high-end course could be your solution and provide some real-world examples of companies that are having great success with this method (including one company that scaled to millions of dollars in Annual Recurring Revenue in just a few short years). The graph shows how payment plans impact usage. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

I’ll then show you why a high-end course could be your solution and provide some real-world examples of companies that are having great success with this method (including one company that scaled to millions of dollars in Annual Recurring Revenue in just a few short years). The graph shows how payment plans impact usage. Source: HBR.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

SaaStr

MAY 9, 2019

If your payment system works, you’re not going to rip it out. It’s a great way to essentially build a brand as being an innovative tech company that you can then use to sell to larger customers later. Great start-ups have a system to have hard conversations. This will always happen in every start-up.

Sales Hiring 166

Sales Hiring Scale Payment Solutions Banking 166

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Below, we’ve shared the transcript of Harry’s interview with Travis. What questions must you ask? Harry Stebbings.

Underperforming Technical Team 157

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 157

Stax

MARCH 14, 2024

Combine different techniques like surveys, interviews, and observation to gather a comprehensive understanding of the market. These are the fees your business pays to process non-cash payments and they can add up fast. One way is by negotiating with the companies that process the payments.

Payment Methods 68

Payment Methods Payment Services Payment Solutions Payments 68

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. The word Keka is a slang word in Telugu (founder’s native language) that translates to Perfect – how the software is. IBSFintech.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform. For example, in Kenya. It’s not a big deal.”

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? Identify who your innovators are, seek out those innovators. Somebody that has a passion for innovation — somebody that is upwardly mobile within their career — they are looking for something new, something great, a way to stick out. We should probably do an interview together.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Intercom, Inc.

NOVEMBER 25, 2021

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. You’re probably in charge of the different payment methods that your company accepts. A lot of this innovation is going to outlast the pandemic because it made things better. Thanks for joining us.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

SmartKarrot

MARCH 8, 2022

Dana Soza Customer Solutions CEO, is one of the most prominent and revered Customer Success professionals in California, US. Daphne Lopes is a Customer Success leader with experience with operations, product management, and professional services (SaaS and Payments). Daphne Lopes. In turn, Diana helps her clients’ businesses grow.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Below, we’ve shared the full transcript of Harry’s interview with Peter Yared. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

SmartKarrot

SEPTEMBER 26, 2023

Fortunately, this playbook will provide you with a scalable solution by having standardized processes that you could apply across different departments, locations, and teams. Scalability: as your business grows, it will become increasingly challenging to maintain consistent human resource practices.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

Buffer Resources

OCTOBER 2, 2023

After learning about the true cost of being in business, my co-founder and I realized we needed to triple our prices and switch to a monthly payment plan option that provided monthly recurring revenue. I only started taking an owner’s draw in excess of tax payments once hitting $1 million in annual revenue.

Payment Methods 115

Payment Methods Sales Hiring Payments Business 115

Neil Patel

APRIL 5, 2023

Sprout Social Sprout Social is an all-in-one solution that helps you manage your social media accounts while finding and connecting with the people who love your brand. Conversation-focused (interview pieces and quotes). You need to register to use the software. You can also get a breakdown of each of these traffic sources.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SmartKarrot

MAY 29, 2020

When it comes to the roles and responsibilities of an account manager, it is to foster the customer relationships, interact with the marketing and sales team to prepare sales pitches, establish innovative marketing strategies as well as media proposals. Usually, some interviewers press further and talk about a specific number.

Management 10

Management Healthcare SaaS Payments Technical Review 10