Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. And I don’t necessarily mean 10X in terms of headcount – I mean 10X in terms of efficiency.

Outsourcing Services 206

Outsourcing Services Scale Software Sales Hiring 206

Intercom, Inc.

JULY 21, 2022

We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Rachel now leads marketing at Notion.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

MAY 15, 2023

In addition, approximately 35% of startups fail because there is no market need for their products or services. We’re approached multiple times a day by lead generation companies or outsourced sales companies who are either paid on retainer — regardless of performance — or paid on performance.

Sales Hiring 102

Sales Hiring Scale Outsourcing Services Payment Services 102

Intercom, Inc.

FEBRUARY 1, 2018

I recently hosted Rachel on our podcast to learn why Slack needed to invest in growth marketing, what her team prioritized first, how they’ve partnered with Slack’s rapidly scaling sales team, and more. We have this really robust set of integrations and partners. How can we work with partners to drive growth?

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

OPEXEngine

JULY 27, 2021

Ambition for continuous learning and improvement, ambition to better support Finance’s business partners in other parts of the company, and ambition to affect change/improve the company’s results. Here are a few of my take-aways from the overall discussion: Ambition should be an explicit qualification for a Finance leader.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

Sales Hacker

NOVEMBER 27, 2019

It’s not about learning the features and benefits of the product or service itself. 13 – Custom is king, but outsource what you can for speed. If you don’t have the time or the money to build your own training program, buy the training that came with your systems and outsource the sales training. #14 Treat them as such.

Sales Hiring 88

Sales Hiring Onboarding Sales Recruiting Outsourcing Services 88

SmartKarrot

FEBRUARY 19, 2021

The associated cost would include: Staffing cost: Headcount of CSMs/CSLs required to serve the current installed base along with the Director of CS. If possible, have a word with your short-listed vendor to get the quotations. Their average salaries should be summed up to arrive at the total staffing cost. Mention this too.

Outsourcing Services 10

Outsourcing Services Customer Success Business Technical Review 10

SaaStr

JUNE 10, 2020

I was fortunate enough two years ago to be part of a case study that Stanford GSB did on MongoDB with my current partner here at TripActions, Carlos Delatorre is the CRO here and was the CRO with me at MongoDB. Corporate marketing was working with our influencers, partner marketing was working with our partners. And we did that.

Travel 229

Travel Scale Marketing Outsourcing Services 229

Sales Hacker

JANUARY 7, 2025

And I know you’ve had some great experience, particularly while you were at AWS, running different partner sales, channel sales. They need to be able to, I would say, build services on top of the software. And it’s not my business to do, I would say, professional services. So they really want to have a trust advisor.

Outsourcing Services 111

Outsourcing Services Scale Outsourced Development AWS 111

Sales Hacker

FEBRUARY 11, 2025

And then I can, I could pitch my service then to say like, you don’t have to believe, I don’t have to try to convince you I’m the best, you know, the best at X, Y, or Z. If a build partners falling behind or over budget, you’d see it in the dashboard and you could course correct instead of blunt pause that cost a year.

ChatGPT 80

ChatGPT AI Payment Methods Payment Services 80