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A Beginner's Guide to Social Media for Solopreneurs

Buffer Resources

A layer deeper, we see how the events accelerated new trends that shape our world today, like the rise of solopreneurship. Unlike traditional startup founders who seek to grow headcount and scale a product, solopreneurs often are the product. A solopreneur is any business driven exclusively by one person. Enter social media.

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The top 2024 customer success trends predicted by industry experts

ChurnZero

New technologies, best practices, and strategies, combined with an industry-wide drive for sustainable, profitable growth, have made CS teams the revenue-building stars of every SaaS organization. On the other hand, economic headwinds continue to constrain CS budgets and headcounts.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Let’s back up a little and explain what a mental model is. The Eisenhower Matrix speeds up decision-making and increases focus - it’s an effective tool to decide what work will get done. One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. With Mental Models.

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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

Not too long ago (although it honestly seems like a lifetime), we were buckling up to navigate the COVID-19 pandemic and all of the tough, unparalleled challenges it forced us to face. Where should you invest your resources? Choosing the right investment is a balancing act of art and science. No, I’m joking. Paul: Yeah.

Strategy 228
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Sales Engagement: What You Need to Know in 2020 and Beyond

Sales Hacker

It’s a flywheel for the entire sales funnel, speeding up sales motions and connecting every revenue-generating activity. SEPs provide core sales enablement functionality: automating manual tasks, scheduling meetings and follow-ups, setting up sequences, and more. will remain important pieces of the puzzle.

Scale 133
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Shape Up Your Agile

Crafty CTO

Shape Up: Stop Running in Circles and Ship Work that Matters , written by Basecamp’s Ryan Singer , hit my radar last summer, and I’ve been trying to write about it ever since. Before I dig in, let me say that this post includes a number of quotes and several hand-drawn illustrations from Shape Up.

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Building Better Communities with Flock Safety

Andreessen Horowitz

They actively solicit feedback on the toughest crimes to solve from the communities it serves, then build those crimes into its product roadmap. Key takeaways Earn trust through results. Flock Safety has built trust with communities by helping law enforcement solve more crimes quickly and safely. Flock Safety’s users are its customers.