Leadership, Hope, and Minimalism In The Age of Coronavirus & Trump

Outseta

But the current happenings globally have brought three topics to the forefront of my mind that I have studied intently—leadership, hope, and minimalism. What I’m looking for from a President is leadership, and true leadership starts with being a good, decent, and ethical person.

Your Sales Year is Coming to an End. Are you ready?

InsightSquared

If you have open headcount for Q1 be interviewing in Q4. Behind headcount equals behind plan. Articles b2b sales insightsquared Q4 selling sales sales analytics sales best practices sales leaders sales leadership sales managers sales operations Sales Ops

Sales 222

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The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

It’s really important that sales leadership is aligned with that value of making sure that customer is the number one priority. We gave a dedicated headcount to all of our customer marketing activities.

SaaStr Podcasts for the Week with Lucidchart and Wrike — February 28, 2020

SaaStr

How do you think about allowing for agility as you grow and scale headcount? This really takes a shift from the leadership perspective as well. Company Culture Early Hiring Leadership Podcasts andrew filev founder's favorites karl sun wrike

How to Make the Case for Product Ops at Your Organization

SaaStr

For a cross-functional role like product ops, it’s not only about convincing leadership for headcount and resources. By Sara Estes, Pendo.io Content Marketing Manager.

The 4 Challenges Facing Customer Success Teams in SaaS Startups

Tom Tunguz

Customer success teams must justify the investment of building a CS team, often at the expense of headcount in another team. Constrained by headcount budgets and burn requirements, startup leadership teams often must choose between hiring an additional sales person or investing in a customer success person, for example.

Hiring New Salespeople (While Keeping Up With Business as Usual)

Sales Hacker

Is it a lack of leadership? RELATED: 5 Ways to Keep Your Sales Machine Efficient While Scaling Headcount. Like most things in life, hiring sales talent is a matter of timing. Especially since the best candidates with strong sales skills are usually snatched up within 10 days.

PODCAST 80: Aligning Revenue Strategy – Death of MQL W/ Catie Ivey

Sales Hacker

If you missed episode 79 , check it out here: PODCAST 79: Transitioning to New opportunities – Healthy Approach to Leadership w/ Bryan Caplin. The Differences Between Sales & Sales Leadership [14:00]. Women in Sales & Sales Leadership [33:46].

Who’s who: Understanding your business with customer segmentation

Inside Intercom

For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Leadership: Create a shared language for product, engineering, and go-to-market to describe customers.

How to build a billion dollar sales team like Stripe

Inside Intercom

Despite the exponential growth they’ve gone through, Stripe have been refreshingly conservative about how quickly they grown the company from a headcount perspective. We are a very engineering-centric company, so 50% of headcount is always going to be on engineering.

What's the ROI of your mom?

ProfitWell

And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization. On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. On today’s episode, we’re calculating the ROI of your CSM. Plus, the Product Marketing Alliance drops the Product Marketing Salary Survey. And Sprinklr acquires Nanigans.

Everything we’ve learned about scaling sales

Inside Intercom

When I started, they had a big growth plan as far as headcount, but they were a little bit looser on processes and cadences and things like that framework I was talking about. We’re just not there yet, so I don’t want to really grow headcount yet.

How Revenue-Based Financing Works and What RBF Providers Care About

Chart Mogul

Sales & Marketing spend: headcount and discretionary. Of course, the team is ever-evolving but the foundational leadership and knowledge remain in place to support new hires.

5 lessons learned starting a new team within our sales organization

Inside Intercom

” In our case, a resounding “yes” required seeing a positive impact on customer expansion and one big enough to justify the fully-loaded cost for the additional headcount. Oftentimes these will be your partners in marketing , sales operations, recruiting and senior leadership.

Serious About Customer Success? Your CRM is Not Enough!

ChurnZero

In fact, they allow your team to manage more accounts without the need to increase headcount. . Serious About Customer Success? Your CRM is Not Enough! Blog Author: Alexander Weihmann.

Expert Tips from Customer Success Leaders

ChurnZero

This week , we hosted a RYG Leadership Hour in Atlanta. Our inaugural Atlanta Leadership Hour featured four discussion topics led by area Customer Success leaders. RYG |Leadership Hour ?in

End of the year startup checklist

Tom Tunguz

I’m a avid proponent of the OKR (objective and key result) model where the company leadership sets three measurable, quantitative goals for the year. A financial plan for next year including a headcount plan, a sales plan (if applicable) and a forecast for out of cash date and timing of next fundraise. I call the last working week in December Board Week because it’s packed with board meetings. These board meetings are often the most important of the year.

It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it. SaaS is now ubiquitous.

There’s more than one path to $100 million

The Angel VC

Like a large tanker at cruising speed that cannot quickly take a turn, a startup with a fast-growing headcount and a high burn rate loses some of its ability to quickly react to new information, new insights, or changes in the market. Because of this, make sure that whatever path you choose, all key stakeholders (co-founders, board, investors, leadership team) are aligned on the plan and potential fallback scenarios.

HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Inside Intercom

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. So often, when we think about investing in a support team, sometimes the conversation becomes about getting the headcount higher, higher, higher.

The ugly side of growth – how to scale your sales team sustainably

Inside Intercom

New employees are onboarding at an astonishing pace, and leadership is developing fresh policies to deal with new issues as they arise, addressing everything from expense reports to employee benefits.

20 Secrets to Sales Onboarding Success (Worth Up To $2M Annually)

Sales Hacker

This is not a quiz on company leadership and history — when would they ever use that on a call? …Even if you have to reallocate a rep headcount in year one. Sales leaders have a bad habit of dumping people into a new job without properly preparing them to succeed.

How to get your sales team meet their sales quota every single time

Close.io

It’s set by the company leadership for a product line, a specific region, a sales team, or an individual rep. For instance, if you’re selling software to government agencies , then the headcount of the organization might correlate with the potential revenue you can make.

PODCAST 81: Science Behind Pre-Employment Testing w/ Amyra Rand

Sales Hacker

Sam Jacobs: And how big is the organization from a headcount perspective? And I don’t think people necessarily view vulnerability as a leadership trait. This week on the Sales Hacker podcast, we speak with Amyra Rand , VP of Sales & Strategic Partnerships at Criteria Corp.

Why Sales Development Doesn’t Have a Seat at the Table (Yet)

Sales Hacker

Even without a clear understanding of her funnel, she can probably estimate the impact of a change in headcount accurately. Which is why it will earn Sales Development a seat at the table with other revenue leadership.

It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it. SaaS is now ubiquitous.

There’s more than one path to $100 million

Point Nine Land

Like a large tanker at cruising speed that cannot quickly take a turn, a startup with a fast-growing headcount and a high burn rate loses some of its ability to quickly react to new information, new insights, or changes in the market.

Elad Gil on catapulting into hyper growth

Inside Intercom

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last.

The ultimate guide to sales development

Close.io

Either way, their success will boil down to their leadership and training, not their spot on the org chart. LinkedIn’s Business Leadership Program for Global Sales is a great example of a recruiting program that appeals to college grads by offering additional training and skill building.

People of WePay: Tina Hsiao, VP Operations and Chief of Staff

wepay

At each stage we’ve had to scale and accordingly, I’ve had to scale my leadership skills. That is definitely a leadership philosophy that I teach others. Even when you’re in high growth mode, don’t immediately think, “I need more headcount”. Why WePay?

It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it. SaaS is now ubiquitous.

Q&A: Why It’s Time to Build a CS Ops Role in Your Organization

ChurnZero

Q: If there is no headcount for a new CS ops person, what’s the best way to incorporate the function until you can get budget? Q&A: Why It’s Time to Build a ‘CS Ops’ Role in Your Organization. .

How to build, manage and scale a sales team – 12 strategies from the experts

Inside Intercom

Ultimately, that model won’t just help you appeal to (and retain) A-level sales talent, it will also make it easier to scale because your up-front investment in additional sales headcount will be less expensive.

Lessons learned from scaling a team

Inside Intercom

There's a certain headcount above which the blogposts on "no managers", "flat structure", "no hierarchy" and the like seem to just… stop. Talk about this as early as possible, both as a leadership team and then with individuals.