Intercom, Inc.

SEPTEMBER 8, 2021

On the side, I do some stuff in the venture capital community, some scouting for a wonderful VC firm, Cowboy Ventures. We were able to go to our VP of Finance and say, “Hey, Yvonne, our sales team is spending hours doing this for every customer win. About four months ago, I came over to Webflow.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

BetterCloud

NOVEMBER 9, 2017

As a CIO at a venture capital firm, Uy is always thinking about how to help his firm’s startups find more cloud-first IT talent. From HR to finance to internal communication services, SaaS has not only revolutionized work, but also become the system of record for organizations’ most sensitive data.

Venture Capital 40

Venture Capital Cloud Cloud Engineering Finance 40

Sales Hacker

NOVEMBER 3, 2020

Private capital funds under his leadership it’s become one of the leading investors in M&A advisory firms in Canada. And FirePower invests in Canada’s entrepreneurs by financing their growth directly with venture debt or private equity, helping them complete their most critical transactions.

Scale 69

Scale Sales Hiring Technical Review Investment 69

Outseta

JANUARY 20, 2020

You can design any sort of equity structure that you want Only in the past few years have alternative financing structures become popularized in the world of technology start-ups. Venture capital is a tool and a commitment, not an outcome. Remember—the equity you hold is not worth anything unless you build something of value.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

FEBRUARY 21, 2020

And if the TAM isn’t big enough, you’re much better off saying, okay, let’s either recognize there’s going to be a tiny little business and not raise venture capital or build a large organization around it, or scrap the idea and go after something that’s different. But why do many not hit their plans?

Scale 187

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 187

Outseta

MAY 8, 2020

Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts. I find that refreshing. SaaS is way more of a team sport than most companies realize.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Kellblog

MARCH 30, 2019

If we’re hiring the same profiles, using the same comp plans, setting the same quotas, doing the same onboarding, providing the same kit, then we really should be average: it’s the most likely outcome. 1] One trick I use is to assume that, by default, we’re average in all regards. 3] See Ovid’s version, the one I was raised on. [4]

Startup 75

Startup Forecasting Sales Hiring Technical Review 75

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. They may not be ready for the next round of equity financing, or they may not be on that path at all. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. They may not be ready for the next round of equity financing, or they may not be on that path at all. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. They may not be ready for the next round of equity financing, or they may not be on that path at all. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Point Nine Land

NOVEMBER 10, 2020

A high churn rate in the first months of a customer cohort can be the result of factors like poor onboarding, signing up of non-ICP customers, or customers who view the first months as an extended (paid) trial. per month. This is not an unusual pattern in SMB SaaS.

Outsourced Development 97

Outsourced Development Customer Lifetime Value Churn Forecasting 97

SaaStr

MAY 31, 2019

And I actually think there’s a place for Rippling in this because one of the things that happens is the administrative complexity of managing all of these different business systems and employee onboarding and stuff like that. Someone hands them a computer, gets them their company t-shirt, gives them some forms to fill out.

VP of Engineering 130

VP of Engineering Sales Hiring Scale Systems Review 130

Intercom, Inc.

OCTOBER 29, 2020

I think there’s this dichotomy that people swing between bootstrapping versus venture capital. Onboarding them in a good, strong way?” But imagine if before you had a problem, a company that you bought a piece of software from was helping to onboard you, anticipating what your problems were.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Point Nine Land

DECEMBER 12, 2018

Maria probably required at least three months of onboarding and training, and chances are that three months before Maria’s first day at your company you paid a recruiter (or incurred other types of recruiting expenses) to find her.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Sales Hacker

JANUARY 19, 2021

We help with customer success training, onboarding programs, and upsell/cross-sell programs, and things like that. And if you look at a venture capital portfolio, of course, Storm has lots of investments in Europe. So, we help with ABS programs. We help with digital media programs, creating content.

Sales Hiring 63

Sales Hiring Scale Technical Advisors Travel 63