How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale

User Pilot

JULY 17, 2025

Many product teams focus on new customer acquisition but ignore the cost of losing customers they’ve already paid to acquire. My team consistently maintains a net retention rate above 99% by focusing on product engagement and user segmentation. Overall B2B median: ~ 3.5% monthly churn. Why does it matter to retain customers?

Churn

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation. Leaders like Kevin “KD” Dorsey use AI to surface rep weaknesses, diagnose call issues, and build targeted training.

AI Search

Blulogix

JUNE 18, 2025

By BluLogix Team Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says In MGI Research’s 2025 Agile Billing Top 50 Buyer’s Guide , BluLogix earned recognition not just for usage billing and mediation, but for something most billing platforms barely touch: n-tier partner monetization.

Payment Features

SaaStr

MARCH 5, 2025

Manage Team Expectations – Balance transparency with the need to keep the team focused on building the business. Different buyers value different aspects of your business – some want your technology, others your team or customer base. The larger your company, the more delegation capability you’ll need.

Technical Review

User Pilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. The ability to trigger the user guides following specific in-app events is a nice-to-have that will help you build more contextual in-app experiences. A one-size-fits-all approach wont bring you the desired results.

Software Review

SaaStr

JULY 15, 2025

The Immediate Wins: High-Impact, Ready-to-Deploy AI Outbound SDRs: 90-100% Replaceable (With Serious Caveats) The Reality : You can replace virtually every outbound SDR on your team with AI today. Success requires daily orchestration, continuous training, and a dedicated human manager who lives and breathes your AI outbound system.

AI

User Pilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement.

Software Review

How To Buy Saas

MAY 26, 2025

These marvels are powered by Large Language Models (LLMs) giant AI systems trained on vast amounts of text. Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology.

Artificial Intelligence

Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Are they looking for a developer with a specific skill set?

Social Media

SaaStr

JULY 24, 2025

The only counterweight is if LPs eventually withdraw capital due to poor returns, but that’s well outside our event horizon. And if you can’t trust someone really smart on your team, you either fire them or put the tightest leash possible around them.” But you cannot trust an AI agent.

Software Review

Sales Hacker

JULY 8, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. I love this part. Doug is a multi-time founder and product leader.

Sales Recruiting

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

AI Search

Crafty CTO

JUNE 18, 2025

He compares today’s state of AI today to early days in physics where the Standard Model was developed and ended up serving physics almost unchanged through today. Sharma shows us some significant new capabilities arriving in Copilot, and with her team presents a couple different agentic app solutions.

Engineering

Frontegg

JUNE 3, 2025

Password authentication in SSH allows users to access a remote system by entering a password associated with their account. Weak passwords : If users set weak or easily guessable passwords, the system becomes an easy target for attackers. Password reuse : Users may reuse passwords across multiple systems.

Underperforming Technical Team

Scytale

JULY 25, 2025

With data breaches and security incidents skyrocketing globally, the integrity, reliability, and security of IT systems have never been more critical. For businesses, ensuring their IT systems run effectively and securely is key to maintaining trust, operational continuity, and compliance with key regulatory requirements. Their goal?

compliance

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it.

Payment Solutions

User Pilot

MARCH 23, 2025

Whatever these metrics tell you, the good or the bad, that’s only half the story. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. This means only 10% of monthly users engage with your app daily, showing infrequent usage and poor user retention.

Mobile

Teamgate

JULY 16, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. In 2025, real estate agents using CRM systems are outperforming their peers by a wide margin. Better Client Management : 87% of deals are lost due to poor follow-ups.

Scale

User Pilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. It compounds quietly across every team, workflow, and decision. You check event data, but somethings missing. Sound familiar?

Data

Incredo

MARCH 20, 2020

One of the major changes was that many businesses switched to a remote working system. But not all of them had experienced that approach before and the system might seem much more uncomfortable than it actually is. At the beginning it was a bit hard to track the progress of tasks and communicate with team members effectively.

Underperforming Technical Team

SaaStr

NOVEMBER 26, 2019

sales team. We had custom CRM apps for the Weight Watchers group, scheduling systems for optical chains, inventory management for car dealers. We ended up creating a healthcare app that connected all the substance abuse manage care agencies with their providers, and their payers, and the state system. FULL TRANSCRIPT BELOW.

Scale

Intercom, Inc.

JANUARY 21, 2020

If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? This begs the question: how should an app developer make decisions about the amount of text to show and its quality? Measuring the letters. of its first screen to show text. of their first screen.

Mobile

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. You are only as strong as the weakest link in your privacy ecosystem.

Underperforming Technical Team

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. MSPOT An MSPOT is a simplified one page strategic plan used by HubSpot, and they have become an integral part of the company’s operating system.

Underperforming Technical Team

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Before I start, what an awesome event. Once again, amazing job to the SaaStr team. Want to see more content like this?

Sales Recruiting

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? Finally, its product usage , workflow, and form analytics help teams make informed decisions and optimize the user experience. Or bad, because it adds unnecessary complexity? Pros and cons of using WalkMe What are WalkMe strengths and weaknesses? Let’s dive right in!

Technical Review

Neil Patel

SEPTEMBER 12, 2020

Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. Setting up a blog with a strong content management system helps to get ideas out in a sustained way. Some teams may also respond much quicker than others. eCommerce platforms.

Payment Methods

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review

OpenView Labs

APRIL 13, 2020

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). The convergence of these changes has led many to realize that “growth” is a team sport. Decisions made within the product can dramatically impact the success of a marketing team and the growth of a company.

Systems Review

User Pilot

AUGUST 26, 2024

Track user behavior with in-app events. It covers areas like feature usage , in-app event completion, purchase history, and other relevant information. This allows you to prioritize product development efforts and improve product performance. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data.

Outsourcing Services

SaaStr

FEBRUARY 25, 2020

For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. Average number of support cases and one that I love, and it’s really easy to track these days if you set it up correctly in your systems. You need to think about what are all those points? Are there particular trends?

Scale

Neil Patel

JANUARY 10, 2022

In some events, website migration is necessary for your business and certainly has many benefits, but you need to be careful. Start assembling your team. The best solution is to be as diligent and prepared as possible. Set Website Migration Budgets, Timelines, and Teams. Define why you want to migrate your website.

Underperforming Technical Team

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We’re here for you.”

Scale

Totango

JULY 8, 2021

To move away from this pattern, we suggest organizations put in place an early customer warning system that enables their customer success team focus on proactive customer retention. We find this solution works best for teams operating in a high- to medium-touch engagement model. How to Build An Early Customer Warning System.

Systems Review

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. She’ll be talking about her approach to sales as a team sport.

Technical Review